Camera Shipping Update: 2/8

I work in Quality Control for another company and I am actually proud that BlackMagic was responsible in holding the product until the problems were resolved. It is not always easy when you have massive amounts of pressure on you to get a product out the door.

With that being said, I have a strange feeling that this flange depth issue is now being looked into and they are not finished investigating it yet. But they should not say anything until there is a real conclusive announcement because then we will all be in here in a few weeks saying they lied.

Take your time guys. Give me a product that is solid.

+1 Very well put.

I look at it this way: $3000 is the "put up with BMC's delays and like it" price.

Anyone that really wants one badly can pay the 1500 markup and get one from Ebay in a couple of days.

Okay, communication and service may be really horrible right now, but I am absolutely SURE that Black Magic customer support will be much better once we have the camera in our hands

I've been waiting since 4/20 or so, and not complaining. Still not. I switched over from the EF version to the MFT sometime during the summer. So I understand I'll continue to wait and see what happens. But I was wondering if you have considered supplying those, waiting for so long, with an upgrade path to the full up version of Resolve while we wait?

Tom

i dont think that this have become a technical issue. i suspect its more on a business and political issue within BMD. why so? because if there is a defect in lens or sensor then why does many of the cameras are already out and shooting really good images without that much problem.

so what i am saying is that, if they are technically doing what they did to make and manufacture those camera that are already in the consumer's hands then, i am really sure that production is not an issue to the point of a 1 year back order. unless a political or legal issues within BMD with regards to the BMCC product is concern, then it would not be a surprise to having the consumer dealt with this unfortunate circumstances.

i really doubt its a manufacturing issue but i think a legal issues within. but cross my fingers and hope it is not the case.

...I am actually proud that BlackMagic was responsible in holding the product until the problems were resolved. It is not always easy when you have massive amounts of pressure on you to get a product out the door ... Take your time guys. Give me a product that is solid.

All well and good, unless you run a business and need the camera you ordered so long ago. The product seems solid enough to supply to American customers who signed up as recently as January and are busy filling up Vimeo with the material they've successfully shot, but somehow not sufficiently robust to satisfy Europe's April 2012 orders.

...I am actually proud that BlackMagic was responsible in holding the product until the problems were resolved. It is not always easy when you have massive amounts of pressure on you to get a product out the door ... Take your time guys. Give me a product that is solid.

All well and good, unless you run a business and need the camera you ordered so long ago. The product seems solid enough to supply to American customers who signed up as recently as January and are busy filling up Vimeo with the material they've successfully shot, but somehow not sufficiently robust to satisfy Europe's April 2012 orders.

It seems that way. Look at the flocks of people from the US that are here still with no camera. It looks to me like in the UK there are very few distributors... That can easily equate to longer preorders to fill. The US has many small retailers that are only getting and shipping one camera a month. The orders are shipped more in accordance with what the distributor ordered and when they placed the order. So if your distributor only ordered 10 cameras On day one.... What can you do. The game is between the distributors and black magic... Not customers. They don't sell directly. I live close to BMD... If that was the case I would be down there now. And I am missing jobs because of this... The problem BMD made was showing it last year at NAB. They should have showed it this year. They pulled a Gabe Newell.

Well, I just reached the end of my rope. I'm no longer on a preorder w8ing list. I expected this to be but it's actually ...I feel like the w8 of the world has been lifted off my shoulders (pun intended).

It's now up to BMD to convince me that I need a BMC and early users to motivate me to walk in somewhere and buy one over the counter in a few months or so. I've learned a valuable life lesson here...never preorder anything.

I'm going to hang around (if that's okay) to keep in touch with the BMC state of affairs. I'm keen to know when VUs are there, when SSD capacity exists, what SSDs really work, etc. Besides, I really like a lot of the people who post here and enjoy reading what they have to say.

But I'm no longer an imminent customer. I may buy a BMC, I might not. The ball is back in my court as it should be.

Both of mine arrived today. For those in Europe still waiting, I get that you are upset. I would imagine it isn't entirely Blackmagic's fault. Shipping things to Europe from the US is a real headache. All of the VATs, Tariffs, custom's forms, etc. I had a computer stuck in customs that I shipped to one of our European offices for 3 weeks. Perhaps you need to point the finger too at your governments and the bureaucracies that they have created in attempts to create more tax dollars and protectionism of goods.

If I were running Blackmagic, I would ship only to the US first because it satisfies the most customers at the quickest pace and just ignore the few Europeans who really complain on the board. It is very possible that is what is happening. I realize it isn't "fair" to you. But governments aren't fair. They only destroy freedom, they can't grant it or create it. It is yet another case for free and open trade.

I do not think it has anything to do with taxes etc. all other products are available freely and no problems there.

So i think it is a long shot to blame taxes on anything.

Thanks for your organization in Europe

Just the demo camera from January!!!

Pre-Orderered from April 2012...

CONGRATULATION for your explanations in past update!!!

Look at the flocks of people from the US that are here still with no camera. It looks to me like in the UK there are very few distributors...

I'm sure there are people in the US who are still on the waiting list, but how many ordered in April last year? I see that 'Forstm', who ordered on 23rd January, has just reported taking delivery of two cameras. Nobody in Europe has received a camera anything like that quickly.

As I understand it, Blackmagic has an office in the UK which covers the whole of Europe and the Middle East, with a combined population over three times that of the USA and Canada. In the UK, Blackmagic products are, I think, distributed to the many retailers by one company, Holdan. That's OK - we're just a small outpost. The ever-dependable CIA World Factbook says that the UK is 'slightly smaller than Oregon'. One distributor should be fine - they're just not being sent the stock.

The problem BMD made was showing it last year at NAB. They should have showed it this year.

You could be right.

Both of mine arrived today. For those in Europe still waiting, I get that you are upset. I would imagine it isn't entirely Blackmagic's fault. Shipping things to Europe from the US is a real headache. All of the VATs, Tariffs, custom's forms, etc. I had a computer stuck in customs that I shipped to one of our European offices for 3 weeks. Perhaps you need to point the finger too at your governments and the bureaucracies that they have created in attempts to create more tax dollars and protectionism of goods.

If I were running Blackmagic, I would ship only to the US first because it satisfies the most customers at the quickest pace and just ignore the few Europeans who really complain on the board. It is very possible that is what is happening. I realize it isn't "fair" to you. But governments aren't fair. They only destroy freedom, they can't grant it or create it. It is yet another case for free and open trade.

I hope you enjoy your cameras. I'm sure the fact that you ordered them on 23rd January will do nothing to calm us down in Europe however.

I get things sent to me from the US all the time. This is the 21st century. We have importers who are used to that sort of thing. We have Sony and Canon cameras here; we even have Fox News and flushing toilets. Of course there are import taxes to pay. I don't know whether the cameras are being manufactured in Australia, China or elsewhere, but they'll be paying taxes to ship them to the USA. It's just the same when things are sent to the European Union.

You're right about one thing though; Blackmagic is certainly ignoring the whingeing Europeans.

I have my suspicion. Australia is aligning themselves with USA and Japan in a free trade pact as a counterweight to the EU.

I have my suspicion. Australia is aligning themselves with USA and Japan in a free trade pact as a counterweight to the EU.

Seems legit

Look at the flocks of people from the US that are here still with no camera. It looks to me like in the UK there are very few distributors...

I'm sure there are people in the US who are still on the waiting list, but how many ordered in April last year? I see that 'Forstm', who ordered on 23rd January, has just reported taking delivery of two cameras. Nobody in Europe has received a camera anything like that quickly.

As I understand it, Blackmagic has an office in the UK which covers the whole of Europe and the Middle East, with a combined population over three times that of the USA and Canada. In the UK, Blackmagic products are, I think, distributed to the many retailers by one company, Holdan. That's OK - we're just a small outpost. The ever-dependable CIA World Factbook says that the UK is 'slightly smaller than Oregon'. One distributor should be fine - they're just not being sent the stock.

The problem BMD made was showing it last year at NAB. They should have showed it this year.

You could be right.

If you look at the number of distributors on the BMD web page you will find that there are 7X the number of distributors listed in the US than in the UK. What happened is the top outlets got flooded and that left many little of these unknown shops available for picking up preorders. These small shops have only 10 people on the waiting list and they placed their orders at the same time as everyone else. There are just more opportunities to pick up a camera here. It takes lots of calling around though.
Again it’s all based on when and how many cameras the resellers ordered. BMD is trying to spread it out evenly. So, if I order from brand X because no one called and I get my camera first, that is not BMD being unfair. The person who accepted being number 700 in line at a store that only ordered 30 cameras should have done more homework.
The distributors appear to be treated fairly... I think B&H is getting more, but they probably ordered a ... load more cameras than everyone else on day one. We don’t deal with BMD direct so any problems should be based on the distributor that each customer decided to go with. It just helps when you have an overwhelming number of suppliers to choose from. They probably get only 1 camera a month but it no one calls… then whose fault is that.

Well thankyou Blackmagic. Because of your huge delays, I am now the proud owner of a RED Epic and will no longer require the purchasing of your handycam.

Nice!

Well, I just reached the end of my rope. I'm no longer on a preorder w8ing list. I expected this to be but it's actually ...I feel like the w8 of the world has been lifted off my shoulders (pun intended).

It's now up to BMD to convince me that I need a BMC and early users to motivate me to walk in somewhere and buy one over the counter in a few months or so. I've learned a valuable life lesson here...never preorder anything.

I'm going to hang around (if that's okay) to keep in touch with the BMC state of affairs. I'm keen to know when VUs are there, when SSD capacity exists, what SSDs really work, etc. Besides, I really like a lot of the people who post here and enjoy reading what they have to say.

But I'm no longer an imminent customer. I may buy a BMC, I might not. The ball is back in my court as it should be.

Hate to hear this, but completely understand. Are you looking to go with something else or have you already? I've enjoyed reading your posts, even though I don't post much. You add alot to the forums

At this point I am questioning the overall purpose of this thread as we continue to speculate amongst OURSELVES - no solid facts, no concrete sources, just speculation.


This does however raise some serious questions about the relations between those running the company and the BMD personnel responsible for screening our conversations and providing feedback on core, but largely repetitive issues. The same questions are being presented on a daily basis without response, which only breeds discontent amongst consumers and fellow forum users.

Look at the flocks of people from the US that are here still with no camera. It looks to me like in the UK there are very few distributors...

I'm sure there are people in the US who are still on the waiting list, but how many ordered in April last year? I see that 'Forstm', who ordered on 23rd January, has just reported taking delivery of two cameras. Nobody in Europe has received a camera anything like that quickly.

As I understand it, Blackmagic has an office in the UK which covers the whole of Europe and the Middle East, with a combined population over three times that of the USA and Canada. In the UK, Blackmagic products are, I think, distributed to the many retailers by one company, Holdan. That's OK - we're just a small outpost. The ever-dependable CIA World Factbook says that the UK is 'slightly smaller than Oregon'. One distributor should be fine - they're just not being sent the stock.

The problem BMD made was showing it last year at NAB. They should have showed it this year.

You could be right.

If you look at the number of distributors on the BMD web page you will find that there are 7X the number of distributors listed in the US than in the UK. What happened is the top outlets got flooded and that left many little of these unknown shops available for picking up preorders. These small shops have only 10 people on the waiting list and they placed their orders at the same time as everyone else. There are just more opportunities to pick up a camera here. It takes lots of calling around though.
Again it’s all based on when and how many cameras the resellers ordered. BMD is trying to spread it out evenly. So, if I order from brand X because no one called and I get my camera first, that is not BMD being unfair. The person who accepted being number 700 in line at a store that only ordered 30 cameras should have done more homework.
The distributors appear to be treated fairly... I think B&H is getting more, but they probably ordered a load more cameras than everyone else on day one. We don’t deal with BMD direct so any problems should be based on the distributor that each customer decided to go with. It just helps when you have an overwhelming number of suppliers to choose from. They probably get only 1 camera a month but it no one calls… then whose fault is that.

The uk isnt a region. Count how many resllers are in the EU. Also apparently the same distributor serves the middle east too, add them to the list. Then compare that number to the US.

A FISH TALE

Not to go into a conspiracy theory thing, but one does wonder if BMD somehow needed proof of thousands of pre-orders before they could get their own financing together to complete/develop/produce the camera.

I mean honestly a year after the announcement and most people havn't even seen the camera
let alone been told when they can expect to get one.

Somethings rotten.

If you look at the number of distributors on the BMD web page you will find that there are 7X the number of distributors listed in the US than in the UK.

Are we talking about distributors or retailers/resellers? There is one distributor in the UK, as you'd expect, but there are quite a few retailers. Of course there are many more in the USA; it's a much larger country. We need to compare Europe with the USA to get a fair comparison. I'm not going to count the European retailers on the Blackmagic website, because I think I'd lose the will to live.

It is really that difficult to give us, your customers, some solid information? I'm reaching my limit of waiting, not because I ran out of patience, it's because at this point I need that money to pay for other expenses. I never imagined that it would take this long to receive the camera. Now I have a hole on my economy, and don´t think I can hold it for much longer.
Is really a shame because y wanted this camera so much. I´m wishing with all my hart that BM give us some words of their shipping situation so we can decide what to do with our money.

Well, I just reached the end of my rope. I'm no longer on a preorder w8ing list. I expected this to be but it's actually ...I feel like the w8 of the world has been lifted off my shoulders (pun intended).

It's now up to BMD to convince me that I need a BMC and early users to motivate me to walk in somewhere and buy one over the counter in a few months or so. I've learned a valuable life lesson here...never preorder anything.

I'm going to hang around (if that's okay) to keep in touch with the BMC state of affairs. I'm keen to know when VUs are there, when SSD capacity exists, what SSDs really work, etc. Besides, I really like a lot of the people who post here and enjoy reading what they have to say.

But I'm no longer an imminent customer. I may buy a BMC, I might not. The ball is back in my court as it should be.

Marc, I'm sorry to see you leave without a camera. I don't post here anymore, I bought a Red One MX back in November, seeing the signs. I only come back to hopefully see you and the first posters announce receiving the camera. This forum is not for customer service, obviously. There is no company presence on anything that matters, but it's a place where folks can yell, argue or console each other in this shared situation. In that regard I appreciate your level head and demeanor.

I'm glad the ball is back in your court though, and hope you find a better camera that will have a better support system and communication along with it. Thanks for your posts-

Hi guys,

We see your requests for another update, but we don't have any news at the moment. If something changes, we'll definitely post an update.

Here are a few links to where we've provided answers to a few common questions:

- Why have some resellers gone though most of their pre-order list/why are cameras available off the shelf, when some people are still waiting for an April pre-order? - Answered with this description of the distribution process, by Dan May, President of Blackmagic USA: viewtopic.php?f=2&t=5119 and I tried to explain this too, here: viewtopic.php?f=2&t=4916&start=200#p34124

- Is the distribution across regions uneven? - Answered here by Kristian Lam, product manager of BMCC: viewtopic.php?f=2&t=4916&start=270#p35428

- Has the flange distance issue affected shipping? - Answered here by Kristian Lam: viewtopic.php?f=2&t=4319&p=37101#p35596 (Other flange distance questions were answered by Kristian in this thread as well.)

To dispel a rumor:
- No, Blackmagic didn't wait until they had pre-orders to develop the camera. There was a working camera at NAB last year. Also, we receive orders from resellers not customers. It is the reseller's choice whether or not to have a pre-order list (hence why some resellers are just selling cameras as they receive them, off the shelf).

We're still trying to manufacture and distribute cameras as quickly and fairly as possible. And I sincerely do hope that all of you receive your cameras as soon as possible!

Hi guys,

We see your requests for another update, but we don't have any news at the moment. If something changes, we'll definitely post an update.

Here are a few links to where we've provided answers to a few common questions:

- Why have some resellers gone though most of their pre-order list/why are cameras available off the shelf, when some people are still waiting for an April pre-order? - Answered with this description of the distribution process, by Dan May, President of Blackmagic USA: viewtopic.php?f=2&t=5119 and I tried to explain this too, here: viewtopic.php?f=2&t=4916&start=200#p34124

- Is the distribution across regions uneven? - Answered here by Kristian Lam, product manager of BMCC: viewtopic.php?f=2&t=4916&start=270#p35428

- Has the flange distance issue affected shipping? - Answered here by Kristian Lam: viewtopic.php?f=2&t=4319&p=37101#p35596 (Other flange distance questions were answered by Kristian in this thread as well.)

To dispel a rumor:
- No, Blackmagic didn't wait until they had pre-orders to develop the camera. There was a working camera at NAB last year. Also, we receive orders from resellers not customers. It is the reseller's choice whether or not to have a pre-order list (hence why some resellers are just selling cameras as they receive them, off the shelf).

We're still trying to manufacture and distribute cameras as quickly and fairly as possible. And I sincerely do hope that all of you receive your cameras as soon as possible!

Thank's Christine,

I wish though that you guys didn't have one only distributor to serve the whole of Europe, Africa and the Middle east!

Hi guys,

We see your requests for another update, but we don't have any news at the moment. If something changes, we'll definitely post an update.

Here are a few links to where we've provided answers to a few common questions:

- Why have some resellers gone though most of their pre-order list/why are cameras available off the shelf, when some people are still waiting for an April pre-order? - Answered with this description of the distribution process, by Dan May, President of Blackmagic USA: viewtopic.php?f=2&t=5119 and I tried to explain this too, here: viewtopic.php?f=2&t=4916&start=200#p34124

- Is the distribution across regions uneven? - Answered here by Kristian Lam, product manager of BMCC: viewtopic.php?f=2&t=4916&start=270#p35428

- Has the flange distance issue affected shipping? - Answered here by Kristian Lam: viewtopic.php?f=2&t=4319&p=37101#p35596 (Other flange distance questions were answered by Kristian in this thread as well.)

To dispel a rumor:
- No, Blackmagic didn't wait until they had pre-orders to develop the camera. There was a working camera at NAB last year. Also, we receive orders from resellers not customers. It is the reseller's choice whether or not to have a pre-order list (hence why some resellers are just selling cameras as they receive them, off the shelf).

We're still trying to manufacture and distribute cameras as quickly and fairly as possible. And I sincerely do hope that all of you receive your cameras as soon as possible!

Thank you for this post Christine. I believe the issues you have addressed are core questions/concerns being raised by fellow forum users. As a daily reader of the forum, I was personally aware of these answers, but for all those who are not as active or do not have the time to read through several pages of valuable information often overshadowed by consumer discontent, maybe a sticky for issues such as those mentioned - where comments can't be added by forum users - just solid information as provided in your last post - all in one place - might help dispel rumours and speculation more efficiently.

The uk isnt a region. Count how many resellers are in the EU. Also apparently the same distributor serves the middle east too, add them to the list. Then compare that number to the US.

Yes I was referring to resellers.
But, since they break up how many cameras go to each distributor based on reseller orders, then its up to your number of resellers and how many orders those individual companies have to fill. Here there are more resellers available to me. I don't know how easy it is for you to order one from Hong Kong... But since I have more resellers to choose from it makes it easier for me to "unfairly skip ahead". Given that some people in the US are willing to be number 400 in line with a reseller that may have only ordered 50 cameras.

We are not buying direct so the rules... well there are none at this point. I just kept calling.
Reseller #1 700 orders.
Reseller #2 70.
Reseller #3 120.
Reseller #4 40.
Reseller #5 3.
I went with reseller number 5.

As I understand CVP is the biggest reseller in Europe with est 200 ordered on day of announcement 18th April 2013 and probably now approaching 400 who ordered EF. They probably represent about 70% of all UK preorders. To date CVP has recieved 16 cameras.

B&H probably has about similar proportion of all US preorders, maybe several times larger than CVP but I bet they recieved many times more. Anyone any stat what B&H preorders are and how many they shipped out to customers?

Some of us would like to have some information about the MFT model, there has been insinuations of there being a lot of them ready to ship, but nothing clear and nothing shipped (obviously), I bought and payed in full last september, at the time we were promised that we would get our cameras in December now it says that's available for pre-order (B&H by the way).

I understand that there's a lot of people who order the EF model that are still waiting, but IF you have MFT models ready to ship, WTH are you waiting for? Can you people only ship one camera at a time or something?

If you care at least a bit about your costumers you should give us MFT buyers at least a little hope, and/or Information.

Officially beginning my search for a used Red One MX.
Cannot stand the incompetence of BMD any longer.
Cant even get an update on shipping from BMD or BH.
Completely useless....

Well, I just reached the end of my rope. I'm no longer on a preorder w8ing list. I expected this to be but it's actually ...I feel like the w8 of the world has been lifted off my shoulders (pun intended).

It's now up to BMD to convince me that I need a BMC and early users to motivate me to walk in somewhere and buy one over the counter in a few months or so. I've learned a valuable life lesson here...never preorder anything.

I'm going to hang around (if that's okay) to keep in touch with the BMC state of affairs. I'm keen to know when VUs are there, when SSD capacity exists, what SSDs really work, etc. Besides, I really like a lot of the people who post here and enjoy reading what they have to say.

But I'm no longer an imminent customer. I may buy a BMC, I might not. The ball is back in my court as it should be.

Marc, I'm sorry to see you leave without a camera. I don't post here anymore, I bought a Red One MX back in November, seeing the signs. I only come back to hopefully see you and the first posters announce receiving the camera. This forum is not for customer service, obviously. There is no company presence on anything that matters, but it's a place where folks can yell, argue or console each other in this shared situation. In that regard I appreciate your level head and demeanor.

I'm glad the ball is back in your court though, and hope you find a better camera that will have a better support system and communication along with it. Thanks for your posts-

Thank you LincolnL, I sure do appreciate the kind words. I reached a crisis point last December (l8 November actually) and had to buy a new camera or lose a whole bunch of new business because my 7D couldn't do long format. Don't feel too bad for me...business is booming and my new camera (C100) is doing a gr8 job for me.

I still want a BMC but now I'll get it on my terms. It's intrinsic to the preorder process that customers give up their power to slick demos, marketing hype and promises and humbly take a number and get in line. If we wouldn't participate in that game, we would maintain our authority to buy what fits our needs and is available. As in so many things, our power is our money and premature commitments only weaken that strength.

I think we are going to have to succumb to the idea that BMD blew it with the Cinema Camera and all of this will go to the history books the same way as the Scarlet did. Maybe its just the digital camera industry with a bunch of opportunistic and unexperienced companies trying to brake into production too soon.

It would be great if usernames on this forum were directly linked to the users business name or company.

There's some adults on this forum behaving like 10 year old children. You'd have no business to use this camera on if you acted this petulant in everyday life.

Grow up.

Read the description... needed a bit of a laugh!

http://www.ebay.co.uk/itm/REALISTIC-STE ... 2ec6e27f11

Christine,

I understand all that you stated. I am concerned a little:

I ordered the day after the NAB announcement ... my reseller ordered 2 days afterwards when it it became available in the NewMagic list. When you announced the MFT version with no penalty to swap, I did so immediately.

I am concerned because there is a penalty, it has been stated that you will not ship the MFT until you have caught up with EF backorders ... the penalty is it seems I won't get a camera until everybody else who has an EF on order gets theirs, even they order tomorrow .... that is a huge penalty.

Can you please comment

Kevin

We see your requests for another update, but we don't have any news at the moment. If something changes, we'll definitely post an update.

Christine, Blackmagic must have news. Do you mean that Blackmagic is refusing to explain or that you personally haven't been told anything by Blackmagic? If it's really true that nothing has happened at Blackmagic since 8th February then that is very worrying.

- Why have some resellers gone though most of their pre-order list/why are cameras available off the shelf, when some people are still waiting for an April pre-order? - Answered with this description of the distribution process, by Dan May, President of Blackmagic USA: viewtopic.php?f=2&t=5119 and I tried to explain this too, here: viewtopic.php?f=2&t=4916&start=200#p34124

- Is the distribution across regions uneven? - Answered here by Kristian Lam, product manager of BMCC: viewtopic.php?f=2&t=4916&start=270#p35428

Sorry, no, those links don't provide answers. The vagaries of distribution, dealers' waiting lists etc might explain a difference of a few weeks between territories and retailers, but we've seen here recently that 'Forstm' has just taken delivery of two cameras which were ordered on 23rd January - exactly nine months after I ordered mine, which has yet to arrive. Nothing in the links you've provided explains a disparity of that magnitude.

Christine, Blackmagic must have news. Do you mean that Blackmagic is refusing to explain or that you personally haven't been told anything by Blackmagic? If it's really true that nothing has happened at Blackmagic since 8th February then that is very worrying.

EF cameras are continuing to be shipped worldwide, as well as all the other Blackmagic products. And we're preparing for NAB, of course. Those things are happening, but I wouldn't say it's news.

Sorry, no, those links don't provide answers. The vagaries of distribution, dealers' waiting lists etc might explain a difference of a few weeks between territories and retailers, but we've seen here recently that 'Forstm' has just taken delivery of two cameras which were ordered on 23rd January - exactly nine months after I ordered mine, which has yet to arrive. Nothing in the links you've provided explains a disparity of that magnitude.

Some resellers have been able to go through their pre-order list much quicker than others due to when they ordered from us, how many cameras they ordered, and how long their pre-order list was. Some resellers chose not to have pre-order lists and are selling cameras off the shelf. We don't have access to reseller pre-order lists, but our distributors are trying to be as fair as possible.

...with no penalty to swap...

This was never said by anyone at Black Magic.
You're misquoting John Brawley, who simply stated that you could switch your order without having to pay extra or anything of the sort.
You were never going to hold your place in line for EF orders for your MTF camera. You simply just transitioned into a new line.

Christine, Blackmagic must have news. Do you mean that Blackmagic is refusing to explain or that you personally haven't been told anything by Blackmagic? If it's really true that nothing has happened at Blackmagic since 8th February then that is very worrying.

EF cameras are continuing to be shipped worldwide, as well as all the other Blackmagic products. And we're preparing for NAB, of course. Those things are happening, but I wouldn't say it's news.

Um ... yes, but I thought in the meantime someone at Blackmagic might have had a twinge of guilt about the camera distribution fiasco and decided to tell the world about it.

Christine, I see that you're not posting from the Blackmagic deathstar in Australia. You don't seem to be in Blackmagic's US office in California, but are based in Massachusetts. Are you on the staff at Blackmagic, or do you work for a PR or ad agency?

Sorry, no, those links don't provide answers. The vagaries of distribution, dealers' waiting lists etc might explain a difference of a few weeks between territories and retailers, but we've seen here recently that 'Forstm' has just taken delivery of two cameras which were ordered on 23rd January - exactly nine months after I ordered mine, which has yet to arrive. Nothing in the links you've provided explains a disparity of that magnitude.

Some resellers have been able to go through their pre-order list much quicker than others due to when they ordered from us, how many cameras they ordered, and how long their pre-order list was. Some resellers chose not to have pre-order lists and are selling cameras off the shelf. We don't have access to reseller pre-order lists, but our distributors are trying to be as fair as possible.

Nine months. Three-quarters of a year. That can't be right.

If you look at the number of distributors on the BMD web page you will find that there are 7X the number of distributors listed in the US than in the UK.

Are we talking about distributors or retailers/resellers? There is one distributor in the UK, as you'd expect, but there are quite a few retailers. Of course there are many more in the USA; it's a much larger country. We need to compare Europe with the USA to get a fair comparison. I'm not going to count the European retailers on the Blackmagic website, because I think I'd lose the will to live.

So what country did you start looking for cameras in?

If you look at the number of distributors on the BMD web page you will find that there are 7X the number of distributors listed in the US than in the UK.

Are we talking about distributors or retailers/resellers? There is one distributor in the UK, as you'd expect, but there are quite a few retailers. Of course there are many more in the USA; it's a much larger country. We need to compare Europe with the USA to get a fair comparison. I'm not going to count the European retailers on the Blackmagic website, because I think I'd lose the will to live.

So what country did you start looking for cameras in?

I'm not sure I understand the question. I ordered from CVP, a large retailer in the UK.

So what country did you start looking for cameras in?

I'm not sure I understand the question. I ordered from CVP, a large retailer in the UK.[/quote]

What I am saying is perhaps you would have had a better chance if you found a small reseller that had fewer orders. But who the hell wants to call various shops in various countries to find one. So because there are more smaller,often ignored, resellers here it makes it easier for somone here to get one sooner than a person who is choosing from a smaller pool of sellers.

What I am saying is perhaps you would have had a better chance if you found a small reseller that had fewer orders. But who the hell wants to call various shops in various countries to find one. So because there are more smaller,often ignored, resellers here it makes it easier for somone here to get one sooner than a person who is choosing from a smaller pool of sellers.

I ordered mine from a local reseller, mostly because I was looking for a local reseller. I found one that has good ratings and found that they were doing the deposit thing, so I gave them a call and put in my deposit... and learned that I'm #2 on the MFT list. So... I'm hoping mainly to have the BMCC in time to start shooting some upcoming projects on it.

Christine, I see that you're not posting from the Blackmagic deathstar in Australia. You don't seem to be in Blackmagic's US office in California, but are based in Massachusetts. Are you on the staff at Blackmagic, or do you work for a PR or ad agency?

Blackmagic HQ for the US is in Fremont, CA, but we have a few smaller offices across the country. I'm a Blackmagic employee. My full work history is available in the LinkedIn button to the left, if you're curious or want to connect.

Hi Christine
Why do you keep skipping the MFT question?
Please tell us something about it

Hi Christine
Why do you keep skipping the MFT question?
Please tell us something about it

It's because I don't know the answer. Sorry!

Hi Christine
Why do you keep skipping the MFT question?
Please tell us something about it

It's because I don't know the answer. Sorry!

your answer is not very reassuring
It seems like you are the person hired to talk to us.. so you should know

Go and ask your boss!!

What I am saying is perhaps you would have had a better chance if you found a small reseller that had fewer orders. But who the hell wants to call various shops in various countries to find one. So because there are more smaller,often ignored, resellers here it makes it easier for somone here to get one sooner than a person who is choosing from a smaller pool of sellers.

At the time I signed up, nobody had many orders. I had no way of knowing that things would end up in such a mess. You don't have to negotiate this sort of minefield when you buy a camera made by, say, Sony or Canon.