Mon Jan 08, 2018 5:17 pm
Data troughput problems with your network.
Switching will keep alive but uploading images drops out a lot and so disconnects are going on.
Also streaming video trough the same network port your controlling your Atem with can lead to issues.
The same applies to network switch. Atem uses a very high datarate UDP communication stream with some build in timers.. So if 1 or more packets don't reach the Atem or PC it will disconnect.
What did you add to your network? Do you use a different network switch?
Possible tests:
- Disconnect everything from the network switch except the Computer and Atem
- Exchange Network cables for different one's
- Try a different computer (Can be something in the computer, software, firewall, etc)
- Try a different network switch. Use a gigabit switch if possible.
- Download This test image this should load within 2 seconds.
- Report back if it solved your issue
EDIT: Added some more info about Atem communication.
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control