Conflict with Dante Via

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Ross Crawford

  • Posts: 2
  • Joined: Tue Dec 12, 2017 12:29 am

Conflict with Dante Via

PostFri Jan 12, 2018 6:56 am

Hi all,

I've been using Resolve for a while now, and I also use Dante Via for Audio over IP. Normally I don't use them both together, but the other day I wanted to send the audio to my main studio monitors, and found that with Via started, Resolve crashes on startup. This is not a huge problem for me, but it would be nice if we can get them working together.

My system info is in my sig, and I have put the CaptureLogs file on my google drive, but the forum says I can't post URLs, how do I provide a link?

I have also contacted Audinate Support about the issue.

Thanks for any help you can provide.
DaVinci Resolve 14.1.1.005
Intel Core i7-6700HQ @ 2.6G, 16G RAM
Windows 10 Pro, 1709
Nvidia Geforce GTX 960M, 2G RAM
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Peter Chamberlain

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 7:08 am

Re: Conflict with Dante Via

PostFri Jan 12, 2018 8:20 am

What happens if resolve is running first and then you start via?

for the logs try separating the path with some spaces, e.g.

ht tp:/ /www.put the logs here
DaVinci Resolve Product Manager
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Reynaud Venter

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  • Joined: Sun May 28, 2017 9:34 am

Re: Conflict with Dante Via

PostFri Jan 12, 2018 2:19 pm

Is Dante Virtual Soundcard also installed and running on the same machine?

Do you have a secondary active audio device driver that may be conflicting?
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Ross Crawford

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Re: Conflict with Dante Via

PostSat Jan 13, 2018 4:33 am

Peter Chamberlain wrote:What happens if resolve is running first and then you start via?

Resolve crashes. Not immediately, but when I perform any action, eg open project, change from edit to color screen.

Peter Chamberlain wrote:for the logs try separating the path with some spaces

OK, try: ht tps:/ /drive . google . com/open ? id = 1sT65Q3F7vYY9YS2eTRQ6EJU5GvG4Tr67
Reynaud Venter wrote:Is Dante Virtual Soundcard also installed and running on the same machine?

No, it is impossible to run both on the same machine.

Reynaud Venter wrote:Do you have a secondary active audio device driver that may be conflicting?

Yes, I also have a Focusrite 18i20 connected - unloading that driver makes no difference.

Thanks for your replies!
DaVinci Resolve 14.1.1.005
Intel Core i7-6700HQ @ 2.6G, 16G RAM
Windows 10 Pro, 1709
Nvidia Geforce GTX 960M, 2G RAM

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