disaster strikes, lost all grades - auto backups missing

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George Deierling

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  • Joined: Thu Feb 25, 2016 11:26 pm

disaster strikes, lost all grades - auto backups missing

PostMon Apr 16, 2018 2:46 am

Suddenly all grades disappeared as I was working in the Color page. Actually only one grade remained that was inside a compound clip.
Utterly perplexed how this could have happened without warning. There are only two ways I can see, one is "Revert to last saved project" and the other is "Reset all nodes and grades" but I certainly didn't execute those.
I have my project set to live save, along with automatic backup. So I could hopefully go back to the last auto backup... but no such luck. There are no backup projects and backup folders are empty.
I'm going back to manual save, for lack of a better idea, lost only about 2 hours of work...

Resolve 15beta, Win 10
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Rohit Singhal

Blackmagic Design

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Re: disaster strikes, lost all grades - auto backups missing

PostMon Apr 16, 2018 3:31 am

Hi George,

Can you please capture the logs and post?

Capture logs - viewtopic.php?f=21&t=48885

Rohit Singhal
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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George Deierling

  • Posts: 351
  • Joined: Thu Feb 25, 2016 11:26 pm

Re: disaster strikes, lost all grades - auto backups missing

PostMon Apr 16, 2018 4:01 am

80 MB is too big for the forum, do you have a support upload link?
Alternatively I can send you a download link privately.

Everything is back to working normally, now I get automatic backup files. I set auto backup to 10 min, before it was one hour. And I turned off live save.

This happened while I was using the tablet. Sometimes an accidental light touch can push a button and execute something unwanted. This happens sometimes, then I undo. But I don't know of anything that could make all the grades on an entire timeline disappear, except the one inside a compound clip. And Undo didn't bring the grades back.

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