DaVinci 15 does not run

Hallo,

I installed last DaVinci15 (free) release in my Windows10 64bits, i5-5200, 8GB PC.
When I run the program it starts to load but blocks while "LOADING FAIRLIGHT PAGE" forever.

I removed and reinstalled 2 times, same result.
My antivirus is Kaspersky, I disabled but no change.
Coud tou kindly send me any suggestion?

I was looking for DaVinci14 (it could work for me), but unable to find official link to download.

Thank you, Riccardo.

Sorry, I didn' include release.
Is the las one DaVinci Resolve 15b4, I downloaded day 3 of June 2018.
Thanks

[Dwaine Maggart]

A Resolve log would be helpful.

viewtopic.php?f=32&t=71894

All Resolve versions back to 10.1.5 can be downloaded here:

https://www.blackmagicdesign.com/suppor ... and-fusion

sorry but path maybe changed?
if I copy the path I got a redirect to
(I can't copy url) and then got thia error

The DNS name does not exist.
Error Code: INET_E_RESOURCE_NOT_FOUND


I looked in my HD and found some log files in
C:--ProgramData--Blackmagic Design--DaVinci Resolve--Support--logs--LogArchive

Since I'm unable to upload (I got wrong file extension) I copied here


ResolveDebug_C1
[0x00002784] | Main | INFO | 2018-06-06 22:46:19,013 | Resolve Module Handle 00007FF6AFC50000

[0x00002784] | Main | INFO | 2018-06-06 22:46:20,482 | Updating display GPU information...

[0x00002784] | Main | INFO | 2018-06-06 22:46:20,544 | Found correct name from registry for device : I, provider Intel Corporation

[0x00002784] | Main | INFO | 2018-06-06 22:46:20,544 | Found Intel Device: Intel(R) HD Graphics 5500

[0x00002784] | Main | INFO | 2018-06-06 22:46:20,544 | GPU Intel(R) HD Graphics 5500 is used for display

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,443 | GPUs detected: 1 integrated, 0 discrete, 2 OpenCL. Force disabling graphics interop.

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,443 | Detected uptime 985s

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,443 | GPU Name = 'Intel(R) HD Graphics 5500', Main display = 1

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,443 | Only 1 Intel display GPU found. Using OpenCL for processing.

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,443 | Setting LsManager.3.NumGPUs = 1

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,443 | Setting LsManager.3.DisplayGPUName = Intel(R) HD Graphics 5500

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,459 | Setting LsManager.3.DisplayGPUIndex = 0

[0x00002784] | IO | INFO | 2018-06-06 22:46:21,459 | RED InitializeSdk with library path at C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries

[0x00002784] | IO | INFO | 2018-06-06 22:46:21,459 | R3DAPI 7.1.0-3YM05 (20180425 W64S) R3DSDK 7.1.0-3YM05 (20180425 W64D) RED CUDA 7.1.0-45078 (20180424) RED OPENCL 7.1.0-45078 (20180424) [C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries\] init is successful

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,459 | 0 RED rocket cards available

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,459 | Setting Local.DtManager.1.Red.Threads = 0

There are 1 GPUs in the system.
[0x00002784] | Main | INFO | 2018-06-06 22:46:21,459 | Decklink model name: '', version: ''

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,474 | Installed custom font: Open Sans

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,474 | Installed custom font: Open Sans Semibold

[0x00002784] | Main | INFO | 2018-06-06 22:46:21,537 | Finished loading Application style sheet

*********** WITH DIRECT I/O SWITCHED ON!
*********** WITH DIRECT I/O SWITCHED ON!
Local.Speed.Debug switched OFF - ''
[0x00002684] | LeManager | INFO | 2018-06-06 22:46:21,662 | 521, 38

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:22,943 | Memory config: reserved=4000M pinned=3000M log=0

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:22,943 | Using default pooled memory manager

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:22,990 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,084 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,084 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,084 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,099 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,099 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,099 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | BtCommon | INFO | 2018-06-06 22:46:23,099 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe

[0x00002784] | SyManager | INFO | 2018-06-06 22:46:23,146 | Total: 20, NumDtThreads: 8, NumComms: 0, NumSites: 1


[0x00002784] | SyManager | INFO | 2018-06-06 22:46:23,146 | Lookaheads -> playback = 20, record = 20, stop = 2


Sy High Command Handler Thread ----- (1199704112)
[0x00002784] | DtManager | INFO | 2018-06-06 22:46:23,146 | Using 8 generic IO threads

Sy Low Command Handler Thread ----- (1199705168)
SY low priority cmd handler thread starts: 47820C50
SY high priority cmd handler thread starts: 47820830
[0x00002784] | DtManager | INFO | 2018-06-06 22:46:23,146 | Total of 16 IO threads (including 8 generic and 8 Red decode threads)

Sy Data Handler Thread ----- (1199706960)
SY data handler thread starts: 47821350
Gs High Command Handler Thread ----- (1199708304)
GS high priority cmd handler thread starts: 47821890
Gs Low Command Handler Thread ----- (1199706064)
GS low priority cmd handler thread starts: 47820FD0
[0x000012c8] | GsManager | INFO | 2018-06-06 22:46:23,146 | Gs Processor Thread ----- (1199706512)


GS processor thread starts: 47821190
Local.Speed.Verbose switched OFF - ''
Dp High Command Handler Thread ----- (1199707408)
DP high priority cmd handler thread starts: 47821510
Dp Low Command Handler Thread ----- (1199935376)
DP low priority cmd handler thread starts: 47858F90
Dt High Command Handler Thread ----- (1199936272)
DT high priority cmd handler thhread starts: 47859310
Dt Low Command Handler Thread ----- (1199930000)
DT low priority cmd handler thread starts: 47857A90
[0x00002dc8] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Data Handler Thread Started

[0x000010e8] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

DT data handler thread starts: 47857710
[0x00000f38] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x000030bc] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00001ffc] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00000d08] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00000fec] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x0000211c] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x000003a8] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00001ef8] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x0000265c] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00002e98] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00002d70] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00002d54] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00003238] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x000032ac] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00002f1c] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

[0x00003204] | DtManager | INFO | 2018-06-06 22:46:23,146 | Dt Worker Thread Started

Ls High Command Handler Thread ----- (1200257056)
Ls Low Command Handler Thread ----- (1200260192)
LS low priority cmd handler thread starts: 478A8460
Ls Data Handler Thread ----- (1200257504)
LS data handler thread starts: 478A79E0
Ls High Command Handler Thread ----- (1200257952)
Ls Data Handler Thread ----- (1200262432)
LS data handler thread starts: 478A8D20
Ls Low Command Handler Thread ----- (1200258400)
LS low priority cmd handler thread starts: 478A7D60
Ls High Command Handler Thread ----- (1200262880)
Ls Data Handler Thread ----- (1200259744)
Ls Low Command Handler Thread ----- (1200259296)
LS low priority cmd handler thread starts: 478A80E0
[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Let There Be OpenCL Light!

Mem Data Transmitter Thread ----- (1200261984)
[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Start detecting OpenCL boards

Mem data transmitter thread starts: 478A8B60
[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Found qualified OpenCL board 0: platform - Intel(R) OpenCL, vendor - Intel(R) Corporation, device name - Intel(R) HD Graphics 5500 id - 0000026C457FADA0, global memory size (MB) - 3234, local memory size (KB) - 64, max global memory alloc size (MB) - 808

[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Skipping unsupported device Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz

[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Found qualified OpenCL board 1: platform - AMD Accelerated Parallel Processing, vendor - Advanced Micro Devices, Inc., device name - AMD Radeon R7 M265 id - 0000026C472D4DE0, global memory size (MB) - 2048, local memory size (KB) - 32, max global memory alloc size (MB) - 1344

[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Skipping unsupported device

[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Skipping Intel device Intel(R) HD Graphics 5500

[0x000031f4] | GPUManager | INFO | 2018-06-06 22:46:23,146 | 1 OpenCL boards detected

[0x00003384] | GPUManager | INFO | 2018-06-06 22:46:23,146 | Initializing GPU board 0 with context thread 0

[0x00002784] | DbCommon2 | INFO | 2018-06-06 22:46:23,162 | Loading dblist file: C:\ProgramData\Blackmagic Design\DaVinci Resolve\Preferences\dblist.conf

[0x00002784] | Main | INFO | 2018-06-06 22:46:23,209 | Running DaVinci Resolve v15.0.0b.046 (Windows/MSVC)

[0x00002784] | IO | INFO | 2018-06-06 22:46:23,396 | Using DNxHR library v2.3.5.43r

[0x00002784] | IO | WARN | 2018-06-06 22:46:24,131 | KDU :: Using 2 engines

[0x00002784] | DVIP | INFO | 2018-06-06 22:46:24,147 | DVIP Version : 2.0.0, Revision = 73106 (Release)

[0x000022b0] | SyManager | ERROR | 2018-06-06 22:46:24,162 | socket failed to connect to server, error: 10061


[0x000022b0] | SyManager | ERROR | 2018-06-06 22:46:24,162 | DRIVER: panel connection failed

SY panel handler thread starts: 478216D0
[0x000022b0] | SyManager | ERROR | 2018-06-06 22:46:25,193 | socket failed to connect to server, error: 10061


[0x00002784] | Fairlight | INFO | 2018-06-06 22:46:26,256 | Running Fairlight (r007415-09acb9e6aeef6c712d5fb1d0224ce327470a5c56)


MidiInWinMM::initialize: no MIDI input devices currently available.

[0x00002784] | UI.GLContext | INFO | 2018-06-06 22:46:49,099 | Creating shared OpenGL context for this thread (2 total).

[0x00002784] | UI.GLContext | INFO | 2018-06-06 22:46:49,152 | Initialized OpenGL 4.4 (requested 2.0) on device 'Intel Intel(R) HD Graphics 5500'

All textures are loaded : 1.
[0x00002784] | Fusion | INFO | 2018-06-06 22:46:50,147 | Fusion Build: 061735-6e86bf048b5d633fa0948826147d3d8b2a9682c1 (May 23 2018 17:03:27)

A scanner discovery instance could not be created: Classe não registrada
[0x00002784] | UI.ActionConnector | WARN | 2018-06-06 22:46:52,577 | Missing ActionDefinition for fileEnableDisableCollaboration

[0x00002784] | UI.ActionConnector | WARN | 2018-06-06 22:46:52,582 | Missing ActionDefinition for helpDeactivateLicense

[0x00002784] | UI.ActionConnector | WARN | 2018-06-06 22:46:52,583 | Missing ActionDefinition for workspaceRemoteRendering

[0x00002784] | DbCommon2 | INFO | 2018-06-06 22:46:52,844 | Sm2SysIdEntry is not supported in disk database (xml) mode

[0x00002784] | UI.KeyBindings | WARN | 2018-06-06 22:46:54,560 | Binding 'Ctrl+G' for unknown action workspaceRemoteGrading

[0x00002784] | UI | WARN | 2018-06-06 22:46:55,281 | Failed to load media metadata preset list or the list is empty.

[0x00002784] | UI | WARN | 2018-06-06 22:46:55,343 | Failed to load media metadata preset list or the list is empty.

[0x00002784] | UI | WARN | 2018-06-06 22:46:59,180 | Failed to load media metadata preset list or the list is empty.

[0x00002784] | UI | WARN | 2018-06-06 22:46:59,208 | Failed to load media metadata preset list or the list is empty.

[0x00002784] | UI.ActionConnector | WARN | 2018-06-06 22:46:59,604 | Missing ActionDefinition for trimSlidePlayheadToIn

[0x00002784] | UI.ActionConnector | WARN | 2018-06-06 22:46:59,604 | Missing ActionDefinition for trimSlidePlayheadToOut

[0x00002784] | UI | WARN | 2018-06-06 22:46:59,719 | Failed to load media metadata preset list or the list is empty.

[0x00002784] | UI | WARN | 2018-06-06 22:46:59,747 | Failed to load media metadata preset list or the list is empty.

[Peter Chamberlain]

Riccardo, first.. please dont use all caps.

you need to post the link to the full logs. anything short of that is a waste of time.
put a space in the path so the forum does not see it as a link

GOT IT!
this file was created while program was blocked LOADING FAIRLIGHT PAGE (Davinci stiull running)

This file war created running CaptureLogs after killing davinci application.
Any suggestion to solve the problem?

Thanks.
Riccardo.

[Dwaine Maggart]

I fear your Inspiron 5548 laptop may not be powerful enough.

I don't know that the AMD R7 265M GPU is adequate to run Resolve 15.

What AMD driver package do you have installed? You probably should have this installed:

Adrenalin Edition 18.5.1

https://support.amd.com/en-us/download/ ... 0%20-%2064

If you don't have that installed, install it and see if that makes Resolve any happier.

Also, you are running R15b4. Make sure you try 15b5 with the AMD driver above.

If none of that works, it might be a good test to try installing Resolve 12.5.6:

https://www.blackmagicdesign.com/suppor ... 88/Windows

If that works, and 15 doesn't, that would pretty much prove it's an inadequate hardware issue.

Dear Dwaine,
sorry for delay, but I had a hard working period.
Your suggestion SOLVER the problem, DavinciResolve 15 is now running!
THANK YOU!!!
Riccardo.