Luigiview wrote:Thanks for you answer Eric,
I am using BM Media Express, what do you mean by "Your HDMI source settings must be exact set in your "driver" Desktop Video Setup"? I can´t find any way to configure this in the Media Express app.
I guess there some way to change it, right?
Thnaks again.
I'm using a MacBook Pro, (sorry) I notice i only can change capture settings when the Intensity Shuttle is on and running, You should look where you select the video input (Intensity) in your software setup, with me that's a seperate program, you should "copy" the settings from your camera/device there also resolution, frame rate, and i or p, Color space (YUV or RGB) accordingly, The Intensity comes with the needed software for MAC or Windows mine came in small golden folder withe a SD card in it, installing this should make things work.
You can also use the outputs of the Intensity to monitor the incomming signal, the red capture tab of Media Express should be selected in that case, after that you can click the red capture button, red animated arrows moving to the right will indicate your capture is in progress, clicking again the red capture button will stop the capture.
You can only use one input to capture, you need to select the input you want to use in the BMD software.
btw. YUV is the most common setting for Color space, try to set your camera/device and software for this.
btw2. Maybe in Windows you should look at your (device) system settings, like where you can find usb camera, etc... BMD might have installed there a driver tool, also you could discover it's name at the USB(3) devices list in M$ Windows system.
The way you install a USB device, matters also, just connect the device before installing drivers/software, and let Windows "detect" the Intensity Shuttle, and look what happens, or install software first, and then connect the Intensity Shuttle, if you did one of these, then try the other one, watch your screen, and look what is being installed, or note the error messages/numbers.
This is guess-work for me, because i think you overlooked something, during install, or setting up for a capture.