MOV & MP4 file format not importing

I am very new to this software, this was my first try and I'm failing very badly.....

I have a footage from a GoPro4 which is .MP4 format and when I try importing it didn't so I read on web and I believe everyone wants to convert it to .MOV so I ended up converting the footage with Wondershare Video Converter to .MOV and it still wouldn't import...

The file was recorded on GoPro with 1080P 60F Flat "Protune" format and I was literally just changing the video from .MP4 to .MOV....

IT DOESN'T WORK!!!

Any suggestion?

Ok got it.... figured it out!!! My Bad

To help us to help you let us have details of your computer system. OS, RAM, GPU, etc. Is your video footage constant or variable framerate. Most of the time Resolve will not play variable framerate.