Did and re-install and checked the update for Sapphire, still crashes when trying to turn on OFX. But our IT guy managed to generate what he believes is the crash log you are looking for. Even though the folder and app did not show up on the re-install. Let me walk through what we did.
Uninstalled 16.
Went to App store, downloaded and installed Studio 16.
Checked Sapphire version 11.4 was installed
Opened the app and turned on OFX
Crash
Opened again and went to Help menu and selected Create Diagnostic Log
Please let me know if there is any thing else that might aid you in curing my issues.
Thanks.