MacPro, Quadro 4000 and Resolve. Kernel panics! =(

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline
User avatar

Henrik Cednert

  • Posts: 109
  • Joined: Wed Aug 29, 2012 6:21 pm

MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostThu Sep 13, 2012 3:51 pm

Have ANYONE on planet earth managed to build a stable system with the Quadro 4000? :?

I have constant kernel panics and 2-3 jsut from booting the system. Always the same kernel panic and related to NVIDIA drivers.

Code: Select all
Thu Sep 13 17:39:01 2012
panic(cpu 14 caller 0xffffff7fa1d7237a): NVRM[0/8:0:0]: Read Error 0x000884a8: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xac000000 0xffffff82f502d000 0x0c0e80a3, D0, P0/0
Backtrace (CPU 14), Frame : Return Address
0xffffff82d2da3520 : 0xffffff802161d5f6
0xffffff82d2da3590 : 0xffffff7fa1d7237a
0xffffff82d2da3650 : 0xffffff7fa1e6ef89
0xffffff82d2da36b0 : 0xffffff7fa26a53f2
0xffffff82d2da36e0 : 0xffffff7fa26a9ade
0xffffff82d2da3790 : 0xffffff7fa1d7d7d6
0xffffff82d2da37d0 : 0xffffff7fa1e6a265
0xffffff82d2da3830 : 0xffffff7fa1d7662c
0xffffff82d2da3890 : 0xffffff7fa1d77387
0xffffff82d2da3ac0 : 0xffffff7fa1d77696
0xffffff82d2da3b60 : 0xffffff7fa1d1694f
0xffffff82d2da3bd0 : 0xffffff7fa1d1608f
0xffffff82d2da3c30 : 0xffffff7fa1d178a8
0xffffff82d2da3c60 : 0xffffff7fa1ccf6b2
0xffffff82d2da3cf0 : 0xffffff7fa1cc7f20
0xffffff82d2da3d20 : 0xffffff7fa1d1815b
0xffffff82d2da3d70 : 0xffffff8021a33b9b
0xffffff82d2da3dc0 : 0xffffff8021a62d57
0xffffff82d2da3e30 : 0xffffff8021697cef
0xffffff82d2da3e80 : 0xffffff8021620abd
0xffffff82d2da3eb0 : 0xffffff8021610448
0xffffff82d2da3f00 : 0xffffff80216195fb
0xffffff82d2da3f70 : 0xffffff80216a5ad6
0xffffff82d2da3fb0 : 0xffffff80216ced13
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0xffffff7fa1cbe000->0xffffff7fa1cf5fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff7fa1c8a000
         com.apple.NVDAResman(3.0.4)[2786484F-639E-390E-895D-A6EF62FC83C8]@0xffffff7fa1d15000->0xffffff7fa2023fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff7fa1c8a000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xffffff7fa1d01000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0xffffff7fa1cbe000
         com.apple.nvidia.nvGF100hal(3.0.4)[BD1D9D06-4831-3F1B-B27F-7653B233C112]@0xffffff7fa268f000->0xffffff7fa29bafff
            dependency: com.apple.NVDAResman(3.0.4)[2786484F-639E-390E-895D-A6EF62FC83C8]@0xffffff7fa1d15000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff7fa1c8a000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
12B19

Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide:     0x0000000021400000
Kernel text base: 0xffffff8021600000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 24653558498
last loaded kext at 23625945564: com.apple.iokit.IOBluetoothSerialManager   4.0.9f8 (addr 0xffffff7fa2f96000, size 57344)
loaded kexts:
com.logmein.driver.LogMeInSoundDriver   1.0.0
com.ATTO.driver.ATTOCelerityFC   3.4.8
com.apple.iokit.IOBluetoothSerialManager   4.0.9f8
com.apple.filesystems.autofs   3.0
com.apple.driver.AppleTyMCEDriver   1.0.2d2
com.apple.driver.AGPM   100.12.69
com.apple.driver.AppleMikeyHIDDriver   122
com.apple.driver.AppleHDAHardwareConfigDriver   2.3.0f2
com.apple.driver.AudioAUUC   1.60
com.apple.driver.AppleUpstreamUserClient   3.5.10
com.apple.driver.AppleHDA   2.3.0f2
com.apple.driver.AppleMCCSControl   1.0.33
com.apple.kext.AMDFramebuffer   8.0.0
com.apple.iokit.IOUserEthernet   1.0.0d1
com.apple.GeForce   8.0.4
com.apple.iokit.IOBluetoothUSBDFU   4.0.9f8
com.apple.AMDRadeonAccelerator   1.0.0
com.apple.driver.AppleMikeyDriver   2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport   4.0.9f8
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleLPC   1.6.0
com.apple.driver.ApplePolicyControl   3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin   1.0.0
com.apple.driver.XsanFilter   404
com.apple.iokit.IOAHCIBlockStorage   2.2.1
com.apple.iokit.SCSITaskUserClient   3.5.1
com.apple.driver.AppleFileSystemDriver   3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless   1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib   1.0.0d1
com.apple.BootCache   34
com.apple.driver.AppleFWOHCI   4.9.5
com.apple.driver.AppleUSBHub   5.1.6
com.apple.driver.AppleIntel8254XEthernet   3.1.1b1
com.apple.driver.AirPort.Brcm4331   601.15.21
com.apple.driver.Intel82574L   2.3.0b4
com.apple.driver.AppleAHCIPort   2.4.0
com.apple.driver.AppleUSBEHCI   5.1.5
com.apple.driver.AppleUSBUHCI   5.1.5
com.apple.driver.AppleEFINVRAM   1.6.1
com.apple.driver.AppleHPET   1.7
com.apple.driver.AppleRTC   1.5
com.apple.driver.AppleACPIButtons   1.6
com.apple.driver.AppleSMBIOS   1.9
com.apple.driver.AppleACPIEC   1.6
com.apple.driver.AppleAPIC   1.6
com.apple.driver.AppleIntelCPUPowerManagementClient   196.0.0
com.apple.nke.applicationfirewall   4.0.39
com.apple.security.quarantine   2
com.apple.driver.AppleIntelCPUPowerManagement   196.0.0
com.apple.iokit.IOSerialFamily   10.0.6
com.apple.kext.triggers   1.0
com.apple.driver.DspFuncLib   2.3.0f2
com.apple.iokit.IOAudioFamily   1.8.9fc9
com.apple.kext.OSvKernDSPLib   1.6
com.apple.iokit.IOSurface   86.0.2
com.apple.iokit.IOAcceleratorFamily   19.0.26
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport   4.0.9f8
com.apple.iokit.IOBluetoothFamily   4.0.9f8
com.apple.driver.AppleSMBusController   1.0.10d0
com.apple.nvidia.nv50hal   3.0.4
com.apple.nvidia.nvGK100hal   3.0.4
com.apple.driver.AppleHDAController   2.3.0f2
com.apple.iokit.IOHDAFamily   2.3.0f2
com.apple.driver.AppleSMBusPCI   1.0.10d0
com.apple.kext.AMD5000Controller   8.0.0
com.apple.kext.AMDSupport   8.0.0
com.apple.nvidia.nvGF100hal   3.0.4
com.apple.NVDAResman   3.0.4
com.apple.driver.AppleGraphicsControl   3.2.6
com.apple.iokit.IONDRVSupport   2.3.4
com.apple.iokit.IOGraphicsFamily   2.3.4
com.apple.iokit.IOFireWireIP   2.2.5
com.apple.driver.AppleSMC   3.1.3d11
com.apple.driver.IOPlatformPluginLegacy   1.0.0
com.apple.driver.IOPlatformPluginFamily   5.2.0d16
com.apple.driver.AppleUSBHIDKeyboard   165.5
com.apple.driver.AppleHIDKeyboard   165.5
com.apple.iokit.IOUSBHIDDriver   5.0.0
com.apple.driver.AppleUSBMergeNub   5.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice   3.5.1
com.apple.iokit.IOUSBMassStorageClass   3.5.0
com.apple.driver.AppleUSBComposite   5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice   3.5.1
com.apple.iokit.IOBDStorageFamily   1.7
com.apple.iokit.IODVDStorageFamily   1.7.1
com.apple.iokit.IOCDStorageFamily   1.7.1
com.apple.iokit.IOFireWireFamily   4.5.5
com.apple.iokit.IOAHCISerialATAPI   2.5.0
com.apple.iokit.IO80211Family   500.15
com.apple.iokit.IOSCSIParallelFamily   2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.5.1
com.apple.iokit.IONetworkingFamily   3.0
com.apple.iokit.IOUSBUserClient   5.0.0
com.apple.iokit.IOAHCIFamily   2.2.0
com.apple.iokit.IOUSBFamily   5.1.6
com.apple.driver.AppleEFIRuntime   1.6.1
com.apple.iokit.IOHIDFamily   1.8.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox   220
com.apple.kext.AppleMatch   1.0.0d1
com.apple.security.TMSafetyNet   7
com.apple.driver.DiskImages   344
com.apple.iokit.IOStorageFamily   1.8
com.apple.driver.AppleKeyStore   28.18
com.apple.driver.AppleACPIPlatform   1.6
com.apple.iokit.IOPCIFamily   2.7
com.apple.iokit.IOACPIFamily   1.4
com.apple.kec.corecrypto   1.0
 


I have talked to other peeps and searched the net and it doesn't seem to be uncommon with the quadro on mac. :roll: So the question is... What do people run and how have you confed it? Software- and hardware wise...

This is a MacPro5,1 (mid 2010) with 12 cores. It has 24GB ram and ATI5770 in Slot 1 and Quadro 4000 in slot 2.
Running 10.8.1 now but have tested on 10.7.3 too. All clean installs and no SW installed other then Cuda and latest Nvidia drivers. I have repaired diskpermissions as root since that have been suggested by Adobe when users have had similar problems.

Thanks
Henrik Cednert | also known as NEO and/or @NEO_AMIGA, but not here because I want You to feel comfortable. o_O
cto | td | compositor
Filmlance International | www.filmlance.se
Offline

Jamie Allan

  • Posts: 33
  • Joined: Wed Aug 22, 2012 6:56 am
  • Location: London, England

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostThu Sep 13, 2012 10:00 pm

Hi Henrik,

We have probably now deployed nearly 100 systems using Mac Pro and Quadro cards and I cant say I see many kernel panics, those we do see are unrelated to resolve or the GPU.

Are you using a Quadro from PNY with the Mac qualification? Is the power connected? If you remove the 4000 and run just on the ATI does it stop crashing?

Have you tried another 4000 card?
Jigsaw24 - DaVinci Resolve specialists for UK & Europe. Linux, OSX & Windows.

Jigsaw24.com/Davinci for more information on our turnkey Resolve systems
Jigsaw24.com/Blackmagic for all Blackmagic Design products
Offline
User avatar

Henrik Cednert

  • Posts: 109
  • Joined: Wed Aug 29, 2012 6:21 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostFri Sep 14, 2012 11:21 am

Hi Jamie

It's a PNY for Mac. Power is connected. Without the q4k the machine works fine. :roll: I have not tried another quadro simply because this is the only one I have.

What OS version are you using?
What driver version are you using?
What slot odo you have the Quadro in?
How much memory in your builds?
How many cores on those macs?

Cheers and thanks.

Jamie wrote:Hi Henrik,

We have probably now deployed nearly 100 systems using Mac Pro and Quadro cards and I cant say I see many kernel panics, those we do see are unrelated to resolve or the GPU.

Are you using a Quadro from PNY with the Mac qualification? Is the power connected? If you remove the 4000 and run just on the ATI does it stop crashing?

Have you tried another 4000 card?
Henrik Cednert | also known as NEO and/or @NEO_AMIGA, but not here because I want You to feel comfortable. o_O
cto | td | compositor
Filmlance International | www.filmlance.se
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 7966
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostFri Sep 14, 2012 4:53 pm

Since you are using OS X 10.8.1, just about any CUDA capable NVIDIA card you can fit into the Mac should work fine as a Resolve GPU. Certainly the majority of MacPro systems in the world are likely using the Quadro 4000, as that was our only officially supported, currently available GPU card for a long time.

The GPU driver in 10.8.1 will support the Quadro 4000. We currently recommend CUDA version 5.0.17. I'm not sure how well the current 5.0.24 version works.

We recommend that all graphics cards be in x16 slots. This means slots 1 and 2 on a Mac Pro. You are using the correct slots.

Your memory and CPU are more than adequate for Resolve.

If you haven't already, I would recommend you use the CUDA-Z app on the Quadro 4000 card, and see if that causes any issues. If you have a flaky Quadro 4000 card, CUDA-Z MAY show this. But the only way to know for sure is to exchange it with another card. You can find CUDA-Z with a Google search. You should use version 0.6.133. On the CUDA-Z Performance tab, select the Heavy Load Test Mode checkbox and see how it behaves.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline
User avatar

Henrik Cednert

  • Posts: 109
  • Joined: Wed Aug 29, 2012 6:21 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostFri Sep 14, 2012 6:33 pm

THe card works in slot 4 but in slot 1 and 2 there's constant kernel panics. I have also flushed the NVRAM/PRAM several times today, with the card in and without the card in. Installed CUDA-Z today but found it to be somewhat of a disappointment. Hoped for it to be more like GPU-Z with a human readable load graph so you can make sense of it. =/

Nvidia is involved in this too but I have little hopes of it to ever get solved. WHen searching on the net my case is far from isolated even thought he experience here on the forum seems to be good. :?

If this doesn't work out I might build a windows rig instead so that we're not so limited to form factor, pci slots etc. :cry:

Dwaine Maggart wrote:Since you are using OS X 10.8.1, just about any CUDA capable NVIDIA card you can fit into the Mac should work fine as a Resolve GPU. Certainly the majority of MacPro systems in the world are likely using the Quadro 4000, as that was our only officially supported, currently available GPU card for a long time.

The GPU driver in 10.8.1 will support the Quadro 4000. We currently recommend CUDA version 5.0.17. I'm not sure how well the current 5.0.24 version works.

We recommend that all graphics cards be in x16 slots. This means slots 1 and 2 on a Mac Pro. You are using the correct slots.

Your memory and CPU are more than adequate for Resolve.

If you haven't already, I would recommend you use the CUDA-Z app on the Quadro 4000 card, and see if that causes any issues. If you have a flaky Quadro 4000 card, CUDA-Z MAY show this. But the only way to know for sure is to exchange it with another card. You can find CUDA-Z with a Google search. You should use version 0.6.133. On the CUDA-Z Performance tab, select the Heavy Load Test Mode checkbox and see how it behaves.
Henrik Cednert | also known as NEO and/or @NEO_AMIGA, but not here because I want You to feel comfortable. o_O
cto | td | compositor
Filmlance International | www.filmlance.se
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 7966
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostSat Sep 15, 2012 12:40 am

What you are seeing is not normal for a Quadro 4000 card. Very weird that it works in slot 4 and not in slot 1 or 2. Unfortunately, putting it in slot 4 will not work well for Resolve performance.

I don't know if your issue is with the card or with the Mac, but it seems like the next logical troubleshooting step would be to acquire another Quadro 4000 card SOMEHOW from SOMEWHERE to determine if its the card or the Mac. Or, put your card in another working Resolve system. If you can't do that, I don't know how else you can troubleshoot this any further.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline
User avatar

Henrik Cednert

  • Posts: 109
  • Joined: Wed Aug 29, 2012 6:21 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostMon Sep 17, 2012 9:53 am

Yep, seems like the card is borked. Tried it in another macpro this morning and have intermittent problems with it. It was a loaner card and it will be sent back for replacement.

But will look for something else then a Quadro 4000. Have anyone tried a GTX670 as second GPU for resolve in Mac? The 570 should work with the new drivers but will the 670? Enough power?

Dwaine Maggart wrote:What you are seeing is not normal for a Quadro 4000 card. Very weird that it works in slot 4 and not in slot 1 or 2. Unfortunately, putting it in slot 4 will not work well for Resolve performance.

I don't know if your issue is with the card or with the Mac, but it seems like the next logical troubleshooting step would be to acquire another Quadro 4000 card SOMEHOW from SOMEWHERE to determine if its the card or the Mac. Or, put your card in another working Resolve system. If you can't do that, I don't know how else you can troubleshoot this any further.
Henrik Cednert | also known as NEO and/or @NEO_AMIGA, but not here because I want You to feel comfortable. o_O
cto | td | compositor
Filmlance International | www.filmlance.se
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 7966
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostMon Sep 17, 2012 5:31 pm

The GTX670 will work if you are using Mountain Lion 10.8.x. You would probably want to get the 4GB version if you plan to work on material larger than HD.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline
User avatar

Henrik Cednert

  • Posts: 109
  • Joined: Wed Aug 29, 2012 6:21 pm

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostTue Sep 18, 2012 6:08 am

But would it work in the tower or only in cubix? Also, wouldn't you have to patch some files to see more than 2GB on those cards or is that fixed by now in 10.8.x?

http://www.ryanewalters.com/Blog/blog.p ... 8611975454

http://www.ryanewalters.com/Blog/blog.php?id=2643059478611975454 wrote:With the update from OS 10.7.3 to 10.7.4 Apple disabled the GTX 570 (thanks Apple ...) from being recognized as compatible with OpenCL. What this means is that if you have updated to 10.7.4, you will find a lack of performance in programs that take advantage of that architecture. Fortunately people WAY smarter then I could ever hope to be, have figured out a work around. Unfortunately, their jargon, and a lot of basic assumptions on basic knowledge is beyond my understanding, so the first time I looked at their solution, I passed on it as it was over my head.



Dwaine Maggart wrote:The GTX670 will work if you are using Mountain Lion 10.8.x. You would probably want to get the 4GB version if you plan to work on material larger than HD.
Henrik Cednert | also known as NEO and/or @NEO_AMIGA, but not here because I want You to feel comfortable. o_O
cto | td | compositor
Filmlance International | www.filmlance.se
Offline

Rohit Gupta

Blackmagic Design

  • Posts: 1414
  • Joined: Wed Aug 22, 2012 5:00 am

Re: MacPro, Quadro 4000 and Resolve. Kernel panics! =(

PostTue Sep 18, 2012 7:02 am

NEO wrote:But would it work in the tower or only in cubix? Also, wouldn't you have to patch some files to see more than 2GB on those cards or is that fixed by now in 10.8.x?


If you use the cards with the two 6-pin connectors, they work in the Mac Pro tower. There some some over-clocked models with a 6-pin and a 8-pin connector, so stay away from those.
Rohit Gupta

DaVinci Resolve Software Development
Blackmagic Design

Return to Post Production

Who is online

Users browsing this forum: Google Feedfetcher and 10 guests