- Posts: 4
- Joined: Tue Sep 10, 2019 2:29 am
- Real Name: Somps Bradley
I downloaded this for the first time today so I believe its the most recent build. I've done a lot of troubleshooting, moving the files to different disks including the main internal drive. Same problem. My device recorded in H.264 and I get "Media Offline " just as other people get. I tried to put several clips together and 3 out of the 6 had that in spots most of the way through. It pops up "Media Offline" for a second then has a green hue over the video and then kind of pixelates the green back to the normal color. The clips are about 5 minutes long. A couple are shorter. I tried starting a new project and moved the clips to my local HD and tried again. Keeps getting the same thing. I bring up HitFilm and load the clips into it and do the same edits. All basic in-out edits. Nothing fancy on either platform. HitFilm has absolutely no problem with it. All the settings are exactly the same in both. Well, as far as it can be with 2 different platforms. I searched on this issue and it seems like it goes back several versions and the common answer is "Maybe your drive is disconnecting". I'm also using free version 16.0.0.060 on a Mac with 16 GB 1866 MHz DDR3, 3.7 GHz Quad-Core Intel Xeon E5, AMD FirePro D500 3 GB video card, 1 TB HD. HitFilm having no issue vs the issue happening with different clips. I'm pretty sure it's in the software. If there are settings that need to be changed, I'll be happy to try that if anyone can relate to this.