Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

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kotmark

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Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 8:50 pm

I was messing around with some settings when i got my cinema camera, then shortly it just turns off, and wont turn ON again???? WTF please tell there is a fix to this, i plugged the camera in the charger in but still has no effect of turning on. Please HELP
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adamroberts

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 8:53 pm

What firmware version? Did you enable DNxHD when this happened?
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kotmark

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 8:54 pm

adamroberts wrote:What firmware version? Did you enable DNxHD when this happened?

YES i did, then just turn off?
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Mac Jaeger

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 8:59 pm

Happened before. There's a good chance that installing the latest firmware will fix this, as others have reported in this forum before.
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kotmark

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 9:03 pm

Mac Jaeger wrote:Happened before. There's a good chance that installing the latest firmware will fix this, as others have reported in this forum before.


Really? well see the thing is , this happened to me before. first time i send it to 3rd party re-sellers and they gave it to blackmagic in CA to fix it and they did, but just right now happened again. so how do i update firmware?
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adamroberts

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 9:05 pm

Download the latest software for that camera from the support section of the BM site.

Install it, connect the camera via USB. It will then update the camera. Should fix the issue. Camera is probably on vet 1.2.1 or earlier.
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kotmark

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 9:06 pm

adamroberts wrote:Download the latest software for that camera from the support section of the BM site.

Install it, connect the camera via USB. It will then update the camera. Should fix the issue. Camera is probably on vet 1.2.1 or earlier.


Alright Thanks man, i will try. You might have just saved me allot stress and time :)
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adamroberts

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 9:22 pm

No problem. Good luck.

Oh... And as frustrating as it is you tend to get less help when you start your post screaming "WTF!!!"

;-)
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kotmark

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 9:25 pm

adamroberts wrote:No problem. Good luck.

Oh... And as frustrating as it is you tend to get less help when you start your post screaming "WTF!!!"

;-)


No i just wanted attention :D i want really mad. haha
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Brian Prendergast

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSat Jun 08, 2013 10:23 pm

Let me know if you can get it to work. I posted about having the same problem but can't get the firmware to update.
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Chris Hocking

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSun Jun 09, 2013 1:34 am

The 1.3.1 Firmware release should fix your problem.

If the software isn't seeing the camera via USB - then try pressing on the power button (even if it doesn't seem like it's doing anything). Hopefully that will allow the computer to see the camera, and begin the update.
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Brian Prendergast

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Re: Cinema Camera 2.5K wont't Turn on? WTF BlackMagic!

PostSun Jun 09, 2013 1:48 am

I was able to get it working after replacing the USB cable. Thanks.

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