- Posts: 90
- Joined: Wed Apr 10, 2013 9:30 am
There is a thread going on over on the BM Ursa Mini/Pro Broadcast Users Facebook group from a guy called Alexander Charles Miller who was told by BM that his 'just out of warranty' Ursa was not economically viable to repair after updating the firmware. SERIOUSLY! (BM have now agreed to replace it after some heavyweight DOP became involved). There are other people now chiming in saying that there cameras just out of warrenty were also not viable to be repaired. BM what the hell is going on? This is totally horrendous. How can a camea be less than 18months old and not repairable? If I thought there was no chance of repair on a camera from Blackmagic thats 18months old I'll never buy another one and I have three! Aside from that where does BMD fit in the world where other companies are going to great lengths to improve sustainability, recycling and generally reduce there impact on the planet by reducing waste. Throwing a 'just out of warranty camera in the bin' suggests two things. 1.) You need to stop bringing out new ones and go back to the drawing board and find out why you have such a poor product and 2.) You need to be seriously fined for wilful pollution! At what age in need of repair have BM told you that your camera is un-repairable?