Mon Jul 01, 2013 4:18 pm
Anybody ... ?
Obviously, I realize that it's the laptop I'm using. I installed on another Win 7 laptop and it worked fine.
Any thoughts as to potential configuration changes to make this work right? I would assume it's something in networking. Is there some kind of ini file or registry settings for the ATEM software that could be tweaked?
FYI, same results whether connected through a switch, wirelessly or directly wired to switcher with a three-foot patch cable.
I talked with the support line and their answer was "they don't know" ... which wasn't helpful. I'd even be willing to have them work on my system via a remote tool (Teamviewer, GoToSupport, etc).
FYI, the laptop has been updated regularly via Windows update, so I believe all the drivers are current.