Error codes and messages

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nicolleen

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  • Real Name: Nicole Halanek

Error codes and messages

PostSun Jun 28, 2020 4:54 pm

Hi,

I still have the problem that most of my videos don't it to a complete rendering.

Mostly it crashes at the same point.

- (How) can I find a hint in the log maybe, what exact position or clip triggers the crash?
- What does this error message mean: "Unknown effect in transistion"? In this particular video I don't (knowingly) use any transitions and I can't find one either. Can I search for a transition in the timeline?
- What does the error code -38 mean? Is there a list for error codes?

Thanks for any help.

best regards from Vienna,
niki
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Peter Chamberlain

Blackmagic Design

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Re: Error codes and messages

PostMon Jun 29, 2020 3:46 am

please review the FAQs for hints on info to report so someone can assist.
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nicolleen

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  • Real Name: Nicole Halanek

Re: Error codes and messages

PostTue Jun 30, 2020 7:29 am

Hi, thanks for your message, I didn't see it until now, as I got no notification and searched for it in my posted topics.

I went through your FAQs and I can't find a single hint of what regulations I broke with my questions.
I assume that the answers to my questions will also be helpful to other users. What do I need to do with my post?

best regards,
niki
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xunile

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Re: Error codes and messages

PostTue Jun 30, 2020 3:47 pm

Try this thread, it will answer why he asked you to check the FAQ.

https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=103131
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nicolleen

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Re: Error codes and messages

PostTue Jun 30, 2020 8:54 pm

In your comment, describe the type of codecs/resolutions/frame rates you were using and what corrections/effects/etc you were attempting:
25fps, HD 1080PsF 25, DNxHR HQX
No effects apart from a handful of video cross transitions between frames.
DR Free 16.23.0.15
Windows10 Home V6.3 Build 18362.900
AMD A10-7800 Radeon R7,12 Compute Cores 4C+8G
RAM16 GB
Graphics Chipset AMD Radeon R7 200 Series Memory Type DDR3 2048 MB Core Clock 780 MHz Radeon Software Adrenalin 2019 Radeon Version:19.11.3
C:SSD
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nicolleen

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  • Real Name: Nicole Halanek

Re: Error codes and messages

PostTue Jun 30, 2020 9:05 pm

I have found out in the meantime, that for whatever reason I cannot use all of the offered transitions. For example Smooth cut gives an error message, cross transition not. Maybe it is a limitation of the free version.
DR Free 16.23.0.15
Windows10 Home V6.3 Build 18362.900
AMD A10-7800 Radeon R7,12 Compute Cores 4C+8G
RAM16 GB
Graphics Chipset AMD Radeon R7 200 Series Memory Type DDR3 2048 MB Core Clock 780 MHz Radeon Software Adrenalin 2019 Radeon Version:19.11.3
C:SSD

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