black magic what a HUGE joke this has become

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earl riddick

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 9:33 am

Jonas Bengtson wrote:Stop acting like a 5 year old.



i think the irony of this is lost on you clearly. no one has made this personal till you wrote this. we are all entitled to feel put out in an entirely adult way. please read the original post. THIS IS NOT ABOUT THE MONEY
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Samjack

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 9:48 am

adamantiumSTEEL wrote:In all fairness, with respect, Frank you were one of the first people to ever touch the camera, it cant possibly effect you in the same way it has others.


Exactly.
Frank is speaking from the other side of the fence.
Aristocrats looks done on the masses. Put them in our shoes and they will think like us.
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Samjack

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 9:52 am

cls105 wrote:you guys focus way too much on $ and not about filmmaking as art.


Yes but I could use that $1,000 and buy a good lens for filmming art. Nobody gets anything for free.
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Samjack

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 9:55 am

quobetah wrote:Just like what Sony is currently doing to the A99 (massive price drop) and what RED eventually did to the One,EPIC and scarlet almost half price reduction..this is normal for companies (and very nice of them too) that after a particular period when your sales forecast have been met,the R&D and Capital investment have been returned, that you reduce the produc's prices because its all pure profit coming down from now on. They can take this chance to increase market share in preparation for future products.

Now as mentioned before the BMCC was announced just month's after conceptualization...and the demand has been very high (video camera standards-wise) so they must have reached then ROI period very fast..as evidenced by the BMCC being on stock bow on a lot of retailers..all their R&D and Capex costs must have been recouperated and its time to take that out of the pricing equation. That's just the way it is...Apple does it all the time..nobody complains...thats just the way things are.

You people must accept that that is the price of being early adopters....patience and self control is a huge virtue...and like this shows..it pays big time.:)


You still don't get it.
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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 10:15 am

Samjack wrote:
You still don't get it.


Explain it again then - briefly
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Christoffer Glans

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 12:47 pm

Jonas Bengtson wrote:Technology gets cheaper.
Price drops are a natural thing.
Stop acting like a 5 year old.


This is exactly what he didn't act like. I'm getting a bit pissed of by all the fanboyeez that defend a company clearly lacking in customer relations whenever they are ciriticised.
There are voices who compare to other prices dropped for other technologies but it's nothing like this.
There were voices raised when Red reduced the price of the Scarlet and original Red One, but people seem to miss the obvious fact that they were already on the market and Red One had been released over five years earlier, which is an enormous amount of time when speaking technology. The BMDCC have been ridiculously delayed over the past year and some may not even have recieved their camera yet. That IS a huge joke as the original poster wrote. A camera that may not even be in your hands gets a price drop that large!
It's disrespectful of the customers who as the original poster pre-ordered because they wanted to support BMD and believed in their goals.

It's easy to compare all this to Red because that is also a company debuting in the cinema camera market, who has been rather bad at keeping deadlines, but the real difference here is that Red is actually delivering their promises and they make up for the bads by being truly first class in customer relations. Just being able to talk directly to Jannard when having some issues is not something any other company really enables you to. They know their flaws, they outright speak of them but they earn customers loyalty and respect by being one of the best companies to be dealing with, with or without issues. It's like that person at work who isn't especially good at what he does, who screw up more times then any other but who is a truly friendly, happy and inspiring person, you don't want them to be fired, you stand up for them even though they might be a pain some times. But if someone is bad at what they do and is generally an *******, you couldn't care less about them, hoping they get fired asap.

BMD is screwier then most, not only do they miss deadlines by a lot, they don't tell customers what is going on and now things like this, doing a price drop for a camera that might not even have arrived to some full payers yet. That is not ok, that is just being an ******* and it shows the fact that BMD is not a company that is interested in trying to change filmmaking, they do not have true visions that a company like Red has, they are in for the money. "Hey, let's get all those DSLR filmmakers to pay us instead!"

I also thought of BMD as a good company that tried something wonderful for filmmakers, but I too have lost a lot of faith in what BMD is. And I've mentioned it before, that I want them to prove me wrong, but the sad fact is that they always proves me right and that is just damn awful customer relations.

I do not have a pre order for the BMDCC, I don't own one, but I can see bs when I see it and BMD has not done a thing to really earn loyalty, respect and love from the customers, quite the opposite.
It shouldn't be that if someone else comes around with a similar camera as BMD has, people will jump ship because of how BMD treats customers, but that is what will happen, the ONLY reason some people are still here is because BMD is the only company to deliver this technology right now.

But think of this, if Red comes out with a similar camera for the same price, I don't think many will break a sweat jumping ships, I would.
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ungovernedreason

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 12:59 pm

ConstantProduction wrote:
Jonas Bengtson wrote:Technology gets cheaper.
Price drops are a natural thing.
Stop acting like a 5 year old.


This is exactly what he didn't act like. I'm getting a bit pissed of by all the fanboyeez that defend a company clearly lacking in customer relations whenever they are ciriticised.
There are voices who compare to other prices dropped for other technologies but it's nothing like this.
There were voices raised when Red reduced the price of the Scarlet and original Red One, but people seem to miss the obvious fact that they were already on the market and Red One had been released over five years earlier, which is an enormous amount of time when speaking technology. The BMDCC have been ridiculously delayed over the past year and some may not even have recieved their camera yet. That IS a huge joke as the original poster wrote. A camera that may not even be in your hands gets a price drop that large!
It's disrespectful of the customers who as the original poster pre-ordered because they wanted to support BMD and believed in their goals.

It's easy to compare all this to Red because that is also a company debuting in the cinema camera market, who has been rather bad at keeping deadlines, but the real difference here is that Red is actually delivering their promises and they make up for the bads by being truly first class in customer relations. Just being able to talk directly to Jannard when having some issues is not something any other company really enables you to. They know their flaws, they outright speak of them but they earn customers loyalty and respect by being one of the best companies to be dealing with, with or without issues. It's like that person at work who isn't especially good at what he does, who screw up more times then any other but who is a truly friendly, happy and inspiring person, you don't want them to be fired, you stand up for them even though they might be a pain some times. But if someone is bad at what they do and is generally an *******, you couldn't care less about them, hoping they get fired asap.

BMD is screwier then most, not only do they miss deadlines by a lot, they don't tell customers what is going on and now things like this, doing a price drop for a camera that might not even have arrived to some full payers yet. That is not ok, that is just being an ******* and it shows the fact that BMD is not a company that is interested in trying to change filmmaking, they do not have true visions that a company like Red has, they are in for the money. "Hey, let's get all those DSLR filmmakers to pay us instead!"

I also thought of BMD as a good company that tried something wonderful for filmmakers, but I too have lost a lot of faith in what BMD is. And I've mentioned it before, that I want them to prove me wrong, but the sad fact is that they always proves me right and that is just damn awful customer relations.

I do not have a pre order for the BMDCC, I don't own one, but I can see bs when I see it and BMD has not done a thing to really earn loyalty, respect and love from the customers, quite the opposite.
It shouldn't be that if someone else comes around with a similar camera as BMD has, people will jump ship because of how BMD treats customers, but that is what will happen, the ONLY reason some people are still here is because BMD is the only company to deliver this technology right now.

But think of this, if Red comes out with a similar camera for the same price, I don't think many will break a sweat jumping ships, I would.

Thank You!
Jonathon E Norris
Former Canadian Military
Videographer
UnGoverned Productions

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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:02 pm

ConstantProduction wrote:
Jonas Bengtson wrote:Technology gets cheaper.
Price drops are a natural thing.
Stop acting like a 5 year old.


I'm getting a bit pissed of by all the fanboyeez that defend a company clearly lacking in customer relations whenever they are ciriticised.

I do not have a pre order for the BMDCC, I don't own one, but I can see bs when I see it and BMD has not done a thing to really earn loyalty, respect and love from the customers, quite the opposite.


I am a "fanboy," we actually own a BMCC and paid full price for it, BMD have my loyalty and respect because they released a camera that makes amazing images and shoots RAW at a ridiculously low price. I won't deny that their communications are not great at all, however I don't care in the slightest that the resale value of the camera has dropped, we made enough money from the first two months of using the camera to cover it's entire cost.
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ungovernedreason

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:05 pm

sconnor wrote:
ConstantProduction wrote:
Jonas Bengtson wrote:Technology gets cheaper.
Price drops are a natural thing.
Stop acting like a 5 year old.


I'm getting a bit pissed of by all the fanboyeez that defend a company clearly lacking in customer relations whenever they are ciriticised.

I do not have a pre order for the BMDCC, I don't own one, but I can see bs when I see it and BMD has not done a thing to really earn loyalty, respect and love from the customers, quite the opposite.


I am a "fanboy," we actually own a BMCC and paid full price for it, BMD have my loyalty and respect because they released a camera that makes amazing images and shoots RAW at a ridiculously low price. I won't deny that their communications are not great at all, however I don't care in the slightest that the resale value of the camera has dropped, we made enough money from the first two months of using the camera to cover it's entire cost.


Yes...they released a camera that makes amazing images and shoots RAW at a ridiculously low price...BECAUSE THEY RESPECT YOU?
I am sure it was not at all intended for the purpose of making millions of dollars in one foul swoop to over take the entire market...

Yea that had nothing to do with it...It was all about their respect for YOU.
Jonathon E Norris
Former Canadian Military
Videographer
UnGoverned Productions

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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:08 pm

ungovernedreason wrote:[
Yes...they released a camera that makes amazing images and shoots RAW at a ridiculously low price...BECAUSE THEY RESPECT YOU?
I am sure it was not at all intended for the purpose of making millions of dollars in one foul swoop to over take the entire market...

Yea that had nothing to do with it...It was all about their respect for YOU.


Good grief, I don't give a sh** WHY they chose to make it, the fact is they did, it produces some of the best images I've ever seen and I am making money with it.
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Chris Quevedo

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:09 pm

sebasti wrote:
ClovenFilms wrote:So you go pick it up, after weeks and weeks and weeks of waiting. You walk out the door with your brand new television, and as you get in your car and start to pull out of the parking lot, you see the pimple-faced stocker kid putting up a new For Sale sign of the television you have in the trunk of your car, only now it's selling for $5,000.

And you're telling me this leaves you no reason to be pissed, and that nothing has changed in that television from when you put down the down payment and now it being in the trunk of your car?


1) In most of the civilized countries consumer protection laws allow you to carry the TV (or any product) back to the store for refund or at least return it within certain time if you weren't happy with it.
2) The TV will still have the same usable value to you personally that it had when you bought it, the picture is still as good as it was when you bought it, you can still use it as many years as you could have if the price had remained same. Technical properties don't change when the price does. The decrease of the value only affects you if you planned to sell it soon after buying it.
3) Now if you REALLY REALLY needed that thing when you paid the deposit, then your biggest worry now wouldn't be the the fact that the price got lowered, but all the jobs that got cancelled because you were waiting to have a camera that you PRE-ORDERED when you could have got something that was already available and tested, you most likely lost lot more money while waiting. (most likely doesn't apply to the TV since TVs rarely work as money making tools but applies with this camera)

There are valid reasons to be pissed about this incident, not the price drop, but how everything was handled or more likely not handled. Most of the complaints still fall to the zone of being envious of others getting the thing you have cheaper, because at the end of the day that camera still makes the same pictures it did before the price dropped. Blackmagic should have sorted out the problems with the old camera before announcing the new ones. But when the new cameras were announced, people who were still waiting their old cameras should have got more cautious of what might happen. If this thing pisses you off then consider it as a lesson on pre-ordering untested stuff. On a side note: I can't believe how many people actually scheduled these cameras to be used in projects before they actually got them. It's unbelievable because even if you got it in time, you had no idea what problems the camera might have, you place all your hope to it blindly and after you shoot you find out that the footage has some strange lines, banding whatever because you didn't have time to test it before. Even now there are some people who wanted to use 4K camera on their projects this month here on this forum... well they just lost bunch of jobs or money they invested to shoot now cause they are still without their cameras.


amen
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Terry Katz

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:18 pm

quobetah wrote:Apple does it all the time..nobody complains...


People complain.. Often. Though, Apple's policy is that if they drop the price on something you received within 14 days, you can request a credit or refund of the price difference. The key word here is received, which is completely different then having a current unfilled order.

I ordered my EF model after things had settled down and managed to get it within a week. I'm not going to complain about the price drop since I didn't have to really wait for it (would I have liked to get it for $1k less.. sure… but its totally worth what I spent, and more).

For those though that have just received their cameras, I can see it being a bit unfair (especially with having actually been given a refund in the past from Apple from their price drops). As others have said, the price drop should have probably come a bit later… at least a couple/few months after long time orders had been filled.
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ungovernedreason

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:21 pm

sconnor wrote:
ungovernedreason wrote:[
Yes...they released a camera that makes amazing images and shoots RAW at a ridiculously low price...BECAUSE THEY RESPECT YOU?
I am sure it was not at all intended for the purpose of making millions of dollars in one foul swoop to over take the entire market...

Yea that had nothing to do with it...It was all about their respect for YOU.


Good grief, I don't give a sh** WHY they chose to make it, the fact is they did, it produces some of the best images I've ever seen and I am making money with it.

You claimed they had your loyalty and respect for the simple fact that they made this camera... I thought the rule about respect is that you have to give it in order to earn it back...so by this logic your previous claim of respecting them is either due to them respecting you(which is what I was commenting on) or for no reason at all. There for nullifying your original point.
Jonathon E Norris
Former Canadian Military
Videographer
UnGoverned Productions

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adamantiumSTEEL

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:30 pm

sconnor wrote:
ConstantProduction wrote:
Jonas Bengtson wrote:Technology gets cheaper.
Price drops are a natural thing.
Stop acting like a 5 year old.


I'm getting a bit pissed of by all the fanboyeez that defend a company clearly lacking in customer relations whenever they are ciriticised.

I do not have a pre order for the BMDCC, I don't own one, but I can see bs when I see it and BMD has not done a thing to really earn loyalty, respect and love from the customers, quite the opposite.


I am a "fanboy," we actually own a BMCC and paid full price for it, BMD have my loyalty and respect because they released a camera that makes amazing images and shoots RAW at a ridiculously low price. I won't deny that their communications are not great at all, however I don't care in the slightest that the resale value of the camera has dropped, we made enough money from the first two months of using the camera to cover it's entire cost.


You say "we", for most it's I. It's a lot easier to have your stance when you:

1. Have the access to the camera, but didn't spend your own money, dont actually own it.

2. Purchased the camera with a group of people, but have the agreement that you all use it.

3. Work for a company, that allows you to use it.

My point is, If any of this fits you, how can you tell all the "I" guys that they have no basis for feeling how they do?

You guys attack people for being frustrated with BMD, and aiming that frustration at BMD, as they have the right to, and although it's easily understandable, you get sensitive when someone calls you a "Fanboy"??
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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:31 pm

ungovernedreason wrote:You claimed they had your loyalty and respect for the simple fact that they made this camera... I thought the rule about respect is that you have to give it in order to earn it back...so by this logic your previous claim of respecting them is either due to them respecting you(which is what I was commenting on) or for no reason at all. There for nullifying your original point.


Not exactly, I respect what BMD have done, this doesn't require a return of the respect. I'm not saying me and BMD have mutual respect, which is what you are describing.

I love semantics
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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:34 pm

adamantiumSTEEL wrote:You say "we", for most it's I. It's a lot easier to have your stance when you:

1. Have the access to the camera, but didn't spend your own money, dont actually own it.

2. Purchased the camera with a group of people, but have the agreement that you all use it.

3. Work for a company, that allows you to use it.

My point is, If any of this fits you, how can you tell all the "I" guys that they have no basis for feeling how they do?

You guys attack people for being frustrated with BMD, and aiming that frustration at BMD, as they have the right to, and although it's easily understandable, you get sensitive when someone calls you a "Fanboy"??


I am actually an "i" guy, I'm attacking no-one and definitely not sensitive about being called a fanboy because I am!
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adamantiumSTEEL

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:40 pm

sconnor wrote:I am a "fanboy," we actually own a BMCC and paid full price for it... we made enough money from the first two months of using the camera to cover it's entire cost.


sconnor wrote:I am actually an "i" guy, I'm attacking no-one and definitely not sensitive about being called a fanboy because I am!


Your words, but I guess I misunderstood. :?
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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:48 pm

adamantiumSTEEL wrote:
sconnor wrote:I am a "fanboy," we actually own a BMCC and paid full price for it


sconnor wrote:I am actually an "i" guy, I'm attacking no-one and definitely not sensitive about being called a fanboy because I am!


Your words, but I guess I misunderstood. :?


There are two of us in our business, I think that probably qualifies as an "i"

Fact is people have made their decision to buy a BMD camera at a certain price, presumably they had made a reasonable decision to do this, weighed all the factors involved in the purchase and thought that they could afford it and/or it would make them money. If that is the case then BMD dropping the price is of no consequence to that decision.
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adamantiumSTEEL

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 1:59 pm

as the OP stated this isnt about the money,

its waiting, waiting, waiting, waiting, waiting, waiting, and then two new cameras announced, feeling like "damn it, my cameras obsolete", I don't have mine, I ordered in April, crap more waiting, waiting, finally I got my camera today, it feels nice to have it today after the long insane wait, at least I finally got it, the next day BMD sells it to newcomers with a big price drop.

The sequence of how this has gone down probably has more to do with it, than the money!
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steve connor

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 2:10 pm

adamantiumSTEEL wrote:as the OP stated this isnt about the money,

its waiting, waiting, waiting, waiting, waiting, waiting, and then two new cameras announced, feeling like "damn it, my cameras obsolete", I don't have mine, I ordered in April, crap more waiting, waiting, finally I got my camera today, it feels nice to have it today after the long insane wait, at least I finally got it, the next day BMD sells it to newcomers with a big price drop.

The sequence of how this has gone down probably has more to do with it, than the money!


It is understandable as a first response, but what should BMD have done? They were placed in a difficult position because of the original sensor problems. They could have delayed announcements about the new cameras for a few months and waited longer for the price drop, but if they did the STILL would have faced the same backlash only from a different group of people.

To me it is incredible that you can get a BMCC and BPCC and full Resolve for less than $3000!
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John Bartman

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 2:13 pm

adamantiumSTEEL wrote:as the OP stated this isnt about the money,

its waiting, waiting, waiting, waiting, waiting, waiting, and then two new cameras announced, feeling like "damn it, my cameras obsolete", I don't have mine, I ordered in April, crap more waiting, waiting, finally I got my camera today, it feels nice to have it today after the long insane wait, at least I finally got it, the next day BMD sells it to newcomers with a big price drop.

The sequence of how this has gone down probably has more to do with it, than the money!



Completely reasonable response adamantiumSTEEL
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masterok

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 2:57 pm

well i just read your original post.

So after a long patient wait, after months and months of doing nothing but supporting this company through the rocky start I finally get the camera, great. Now after just a few weeks I find that you have dropped the price by a HUGE amount. This really takes the piss bmd.


And you say it's not about money?

I have totally lost faith in you as a company to do the right thing by your customers.

Don't you think proviging a revolutionary camera at the original price point and now decreasing the price by 30% is a great thing for industry, all starting and experienced cinematographers and BMD's customers?
Shows that they care about the industry and their customers.

Your original post does not convey any message, except that you hate BMD now, because they dropped the price and yet to keep saying its not because of price drop. So whats wrong with your camera that you lost faith in BMD?
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Theodore Prentice

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 3:07 pm

masterok wrote:well i just read your original post.

So after a long patient wait, after months and months of doing nothing but supporting this company through the rocky start I finally get the camera, great. Now after just a few weeks I find that you have dropped the price by a HUGE amount. This really takes the piss bmd.


And you say it's not about money?

I have totally lost faith in you as a company to do the right thing by your customers.

Don't you think proviging a revolutionary camera at the original price point and now decreasing the price by 30% is a great thing for industry, all starting and experienced cinematographers and BMD's customers?
Shows that they care about the industry and their customers.

Your original post does not convey any message, except that you hate BMD now, because they dropped the price and yet to keep saying its not because of price drop. So whats wrong with your camera that you lost faith in BMD?


Kind of hard to take your post seriously considering you seriously cherry-picked the original post, and the original poster has clearly, and concisely (multiple times) reiterated that it the frustration is more than just about the money.
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masterok

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 5:00 pm

Well if you may be so kind showing me what is the problem with HIS camera and what caused him to loose faith in BMD. All i see there - him going and going about how he hates bmd now for dropping the price.

You loose faith in a company because somebody can buy the camera for 1000$ less now? well that's just your jealousy.

People waited for months? Well you could have canceled your pre order and got something else. Noone pushed you into buying any of the BMD products and guaranteed that the price will remain the same. Noone told you they will answer all your when and why questions. You just made it all up in your mind and believed it, that since you made a preorder they must bend in front of you and report any corporate decision. Thats their policy, they dont report anything, they listen and decide whats best for them. Thats just how they are. If you don't like it, you know what is the answer. Find another company with another camera and buy it. Noone forces you to stay with the company, and i think he made a right decision not to stay.

They provide the best camera for the price on the market today. You either need it or you dont. You are not buying seat in board of directors in the company. You buy a gear, to perform a task. Was that task worth it for you 3k? It did. Why does it matter how much is it today? Reminds me of those useless posts about BMCC becoming obsolete because of 4k. Go shoot something for god's sake, instead of wasting time crying here.
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ungovernedreason

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 5:33 pm

masterok wrote:Well if you may be so kind showing me what is the problem with HIS camera and what caused him to loose faith in BMD. All i see there - him going and going about how he hates bmd now for dropping the price.

You loose faith in a company because somebody can buy the camera for 1000$ less now? well that's just your jealousy.

People waited for months? Well you could have canceled your pre order and got something else. Noone pushed you into buying any of the BMD products and guaranteed that the price will remain the same. Noone told you they will answer all your when and why questions. You just made it all up in your mind and believed it, that since you made a preorder they must bend in front of you and report any corporate decision. Thats their policy, they dont report anything, they listen and decide whats best for them. Thats just how they are. If you don't like it, you know what is the answer. Find another company with another camera and buy it. Noone forces you to stay with the company, and i think he made a right decision not to stay.

They provide the best camera for the price on the market today. You either need it or you dont. You are not buying seat in board of directors in the company. You buy a gear, to perform a task. Was that task worth it for you 3k? It did. Why does it matter how much is it today? Reminds me of those useless posts about BMCC becoming obsolete because of 4k. Go shoot something for god's sake, instead of wasting time crying here.

People have a right to bitch. Trying to stop them without reason seems to be more of a waste of your time then people pissed off about something. Some have reason to be pissed off others dont. Wtf is YOUR reason, or anybody elses for telling them they dont? Hoping for a pat on the back? These people are upset with a company. They are not bashing a single person. People who rant about a company are not bad people. People who rant about others personally...like what you and several others are doing...I havent decided yet. Why dont YOU get out and film something? Instead of taking offense and attempting to put down those with different opinions then you.
Jonathon E Norris
Former Canadian Military
Videographer
UnGoverned Productions

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Guisphoto

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 6:25 pm

I have my camera in my distributor store. It arrived on monday, it is a MFT model. My distributor only has two MFT sold in Spain. He told me the price is the original, not the new one because he has payed yet. Of course I told him that I am not rich, also, I am not stupid. How could it possible???. 3 days after the arrive of the first BMCC MFT camera to Spain, they price drops 1000$. This is a kick in the ass of the loyal customers. If anybody think that I am going to pay NOW 800€ more for the same camera, they are laughing at my face. New price?, yessss, fantastic!! also for me.
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georgetsirogiannis

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 6:29 pm

Frank Glencairn wrote:What makes you guys think that pre-orders are supporting BM?

1. BM doesn't see a cent - your dealer does.
2. When BM decided to make the BMC, they gave it a looooong thought before they greenlighted it..
They don't rely on your moral support, when producing a product - it's a company, not a NGO.

This is not a Kickstarter project like the DBolex.
So what is all this "supporting BM with my pre-order" about?


Since I mentioned this, I have to say I just suppose, I don't know. Even if you're right with this....

Also a lot of people acting like - now there is a price drop - the camera suddenly stopped working for them.
It still produces the same great images and has the same quirks, if you pay 3000 or 2000 bucks for it.
If the price, performance and specs where right when you bought it, why do you care, that now other folks can buy it for less?

...that was my basic point from the beginning. :)
Website: georgetsirogiannis.com
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Richard Oakes

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 6:54 pm

georgetsirogiannis wrote:
Frank Glencairn wrote:What makes you guys think that pre-orders are supporting BM?

1. BM doesn't see a cent - your dealer does.
2. When BM decided to make the BMC, they gave it a looooong thought before they greenlighted it..
They don't rely on your moral support, when producing a product - it's a company, not a NGO.

This is not a Kickstarter project like the DBolex.
So what is all this "supporting BM with my pre-order" about?


Since I mentioned this, I have to say I just suppose, I don't know. Even if you're right with this....

Also a lot of people acting like - now there is a price drop - the camera suddenly stopped working for them.
It still produces the same great images and has the same quirks, if you pay 3000 or 2000 bucks for it.
If the price, performance and specs where right when you bought it, why do you care, that now other folks can buy it for less?

...that was my basic point from the beginning. :)


Completely agree! It's like when people bought the RED Scarlett's. Then they released loads of "battle tested" ones for half the price even though they had only 5 seconds of use. I didn't see e everyone crying then. People are just jealous that other people are getting a good deal!
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ungovernedreason

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 7:32 pm

Darkfable wrote:
georgetsirogiannis wrote:
Frank Glencairn wrote:What makes you guys think that pre-orders are supporting BM?

1. BM doesn't see a cent - your dealer does.
2. When BM decided to make the BMC, they gave it a looooong thought before they greenlighted it..
They don't rely on your moral support, when producing a product - it's a company, not a NGO.

This is not a Kickstarter project like the DBolex.
So what is all this "supporting BM with my pre-order" about?


Since I mentioned this, I have to say I just suppose, I don't know. Even if you're right with this....

Also a lot of people acting like - now there is a price drop - the camera suddenly stopped working for them.
It still produces the same great images and has the same quirks, if you pay 3000 or 2000 bucks for it.
If the price, performance and specs where right when you bought it, why do you care, that now other folks can buy it for less?

...that was my basic point from the beginning. :)


Completely agree! It's like when people bought the RED Scarlett's. Then they released loads of "battle tested" ones for half the price even though they had only 5 seconds of use. I didn't see e everyone crying then. People are just jealous that other people are getting a good deal!

Yup...and for a damn good reason.
Jonathon E Norris
Former Canadian Military
Videographer
UnGoverned Productions

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Keith Stark

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 7:50 pm

I think at the time, I was looking at and almost pushed the button on a NEX-FS100U for $5K. So BM gave me twice the camera (image wise) for $2000 less, just my 2c..
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Richard Oakes

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Re: black magic what a HUGE joke this has become

PostSat Aug 03, 2013 7:54 pm

I will admit, I would be pretty annoyed if I was in your situation. But I don't think BMD have done anything wrong.if they are now producing the camera for a cheaper price, Why would charging future customers more be the right thing to do?
Richard Oakes.
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Dustin Uy

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 12:07 am

tkatz wrote:Though, Apple's policy is that if they drop the price on something you received within 14 days, you can request a credit or refund of the price difference. The key word here is received, which is completely different then having a current unfilled order.


THIS IS ALL WE ARE ASKING FOR.

Stop comparing this situation to other camera manufacturers.
Its IRRELEVANT.

A person's situation is different from another. Its relative. Stop acting like a dick and understand people's situation first.

I got a bmcc last january and i dont mind about the price drop. Who would mind? People who bought it 30 days ago. They cant return it back.
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Seaborn

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 4:56 am

no trouble with the price drop... it's a good thing.

the only point that bother me it's droping the price before adding the basic missing features!!!

please keep the extra 1k to hire someone who can fix the software missing feature of this nice tank!!!!
a good audio, audio meter, delete clip function, %space remaining...


just my point of view
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https://www.studioseaborn.com
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wfaqimandroid

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 4:57 am

I was very disappointed as well, just bought 1 week BMCC, immediately beaten by the BMC. firsts in terms of buying camera, after 6 months of waiting / queuing.
Videographer, 3D and 3D animation, work safety media consultant and video maker.
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earl riddick

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 5:20 am

masterok wrote:Well if you may be so kind showing me what is the problem with HIS camera and what caused him to loose faith in BMD. All i see there - him going and going about how he hates bmd now for dropping the price.

You loose faith in a company because somebody can buy the camera for 1000$ less now? well that's just your jealousy.

People waited for months? Well you could have canceled your pre order and got something else. Noone pushed you into buying any of the BMD products and guaranteed that the price will remain the same. Noone told you they will answer all your when and why questions. You just made it all up in your mind and believed it, that since you made a preorder they must bend in front of you and report any corporate decision. Thats their policy, they dont report anything, they listen and decide whats best for them. Thats just how they are. If you don't like it, you know what is the answer. Find another company with another camera and buy it. Noone forces you to stay with the company, and i think he made a right decision not to stay.

They provide the best camera for the price on the market today. You either need it or you dont. You are not buying seat in board of directors in the company. You buy a gear, to perform a task. Was that task worth it for you 3k? It did. Why does it matter how much is it today? Reminds me of those useless posts about BMCC becoming obsolete because of 4k. Go shoot something for god's sake, instead of wasting time crying here.


you clearly took those quotes entirely out of context. i VERY CLEARLY said that i have lost faith in bmd because of the way they have treated there customers from day one, poor communication, lack of after care (in the form of decent firmware, fixing obvious warranty problems etc etc). i VERY CLEARLY said that this price drop was simply the final straw. ITS NOT ABOUT THE MONEYYYYYYYY. its about the fact that i don't want to do business with a company i cant trust to look after me after they have my money, call me old school but that is not unfair, its called good customer service. as far as im concerned i cant think of one good story of after care so far and any there may be are far out weighed. if you read the original post its quite clearly there to let bmd know (out of respect and hope that they will address this) that even a massive long time supporter (from way back prior to the bmcc) has lost faith in the way they look after there customers.
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earl riddick

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 5:23 am

Darkfable wrote:
georgetsirogiannis wrote:
Frank Glencairn wrote:What makes you guys think that pre-orders are supporting BM?

1. BM doesn't see a cent - your dealer does.
2. When BM decided to make the BMC, they gave it a looooong thought before they greenlighted it..
They don't rely on your moral support, when producing a product - it's a company, not a NGO.

This is not a Kickstarter project like the DBolex.
So what is all this "supporting BM with my pre-order" about?


Since I mentioned this, I have to say I just suppose, I don't know. Even if you're right with this....

Also a lot of people acting like - now there is a price drop - the camera suddenly stopped working for them.
It still produces the same great images and has the same quirks, if you pay 3000 or 2000 bucks for it.
If the price, performance and specs where right when you bought it, why do you care, that now other folks can buy it for less?

...that was my basic point from the beginning. :)


Completely agree! It's like when people bought the RED Scarlett's. Then they released loads of "battle tested" ones for half the price even though they had only 5 seconds of use. I didn't see e everyone crying then. People are just jealous that other people are getting a good deal!


read my op
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earl riddick

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 5:23 am

Darkfable wrote:I will admit, I would be pretty annoyed if I was in your situation. But I don't think BMD have done anything wrong.if they are now producing the camera for a cheaper price, Why would charging future customers more be the right thing to do?



read my op
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earl riddick

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 5:26 am

Seaborn wrote:no trouble with the price drop... it's a good thing.


couldnt agree more, they just need to fix there after care and worry about the customers they already have
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John Bartman

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 6:30 am

One wonders how keen BM are now going to be to spend time and money to fix the issues in the 2k BMCC?
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Patrick Spadrille

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 7:07 am

It's a joke right? You complain about a company dropping their prices?? You complain about making it too soon??? No problem, go for the companies who are making product of lesser quality for more money and never drop their price. That's companies you can trust, you are so right. It logical, really.
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steve connor

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 8:46 am

Spadrille wrote:It's a joke right? You complain about a company dropping their prices?? You complain about making it too soon??? No problem, go for the companies who are making product of lesser quality for more money and never drop their price. That's companies you can trust, you are so right. It logical, really.


Sums it all up really!
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John Bartman

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 6:34 pm

The pocket cam is beginning to look quite expensive these days!
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Richard Oakes

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 6:41 pm

John Bartman wrote:The pocket cam is beginning to look quite expensive these days!


Yeh man RAW and Pro Rez in a camera the size of an iPhone for £750. So expensive!
What did I say about give an inch and they will take a mile? The cheaper you make a product, the more people feel ripped off! I don't know why?
Richard Oakes.
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Chris Quevedo

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 8:39 pm

Darkfable wrote:
John Bartman wrote:The pocket cam is beginning to look quite expensive these days!


Yeh man RAW and Pro Rez in a camera the size of an iPhone for £750. So expensive!
What did I say about give an inch and they will take a mile? The cheaper you make a product, the more people feel ripped off! I don't know why?

psychology is an interesting creature
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Mac Jaeger

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Re: black magic what a HUGE joke this has become

PostSun Aug 04, 2013 9:10 pm

John Bartman wrote:The pocket cam is beginning to look quite expensive these days!

Actually its price at my vendor went up about 10% since i preordered - but that may very well be the exchange rates ...
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