Quad HDMI Recorder and Mini Recorder 4K not compatible?

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Gorast Cvetkovski

  • Posts: 3
  • Joined: Sun Sep 11, 2016 11:38 am

Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostMon Oct 12, 2020 2:04 pm

Hello,
I used to have 3 DeckLink Mini Recorder 4K in my pc and it worked fine. I removed the top most card and inserted DeckLink Quad HDMI Recorder and worked almost fine, one of the Mini Recorders didnt recieved signal any more.
I reinstalled the software thinking that would help but now Im stucked with only two Mini Recorder 4K cards detected and DeckLink Quad HDMI Recorder is not. Desktop Video Setup shows only two Mini Recorder 4K cards and they both can transmit signal but DeckLink Quad HDMI Recorder is gone.
What to do?
Tnx
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VennStone

  • Posts: 35
  • Joined: Sun Sep 29, 2019 6:50 pm
  • Location: Athens
  • Real Name: Ven Stone

Re: Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostTue Oct 13, 2020 1:59 am

Power off the PC completely after the update.
Debian 9 / 10
Threadripper 1920X
NVIDIA 2060
Intensity Pro
Intensity Pro 4K
DeckLink Mini Recorder 4K
DeckLink Quad HDMI <- WARNING: Does not work with Threadripper.
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Gorast Cvetkovski

  • Posts: 3
  • Joined: Sun Sep 11, 2016 11:38 am

Re: Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostWed Oct 14, 2020 6:25 pm

VennStone wrote:Power off the PC completely after the update.

Hi and thanks for responding.
Tried that couple of times, not helping. Quad HDMI Recorder just wont show at all.
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VennStone

  • Posts: 35
  • Joined: Sun Sep 29, 2019 6:50 pm
  • Location: Athens
  • Real Name: Ven Stone

Re: Quad HDMI Recorder and Mini Recorder 4K not compatible?

PostSun Oct 18, 2020 5:31 pm

I genuinely wish you the best of luck. I've had to pull ours from the system (replaced with NDI) until BM gets the drivers sorted.
Debian 9 / 10
Threadripper 1920X
NVIDIA 2060
Intensity Pro
Intensity Pro 4K
DeckLink Mini Recorder 4K
DeckLink Quad HDMI <- WARNING: Does not work with Threadripper.

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