- Posts: 17
- Joined: Tue Mar 03, 2020 6:19 pm
- Real Name: Philippe Hewett
I'll preface this by saying I know that H.264/H.265 are not editing codecs. I know. However I've been working on the same project for months, and it's always worked fine, this is a new issue.
Specs:
DaVinci Resolve Studio
i7 8700k
RTX 3080 on latest NVIDIA Studio drivers (tried the gaming driver too, no difference)
32GB RAM
Windows 10 Home
Resolve & media files are on an SSD
I'm running into an issue where Resolve will say "Media Offline" for some parts of some H.265 files when the media is clearly not offline. I can double click on the media in timeline, and see that it's there in my media pool, I can right click it there and choose "show file location", and its there. Even more weird, sometimes if I'm playing through a clip, parts of that clip will say "Media offline", and other parts won't, and if I play back the same file multiple times, it's occasionally different parts of the file that are offline...
I've tried exporting my project and even the final exported version has scenes saying "Media Offline" in the final Mp4.
This is a new issue, im not sure since when because I haven't used Resolve for almost a month but I used to be able to playback my files without problems. The only change I've done to my computer since then is upgraded my GPU to a 3080 but I haven't read of others having this issue on the 3080 so I don't think it's the card?
The only workaround I've found is to go to Resolve preferences and uncheck "Decode H.264/H.265 using hardware acceleration", this makes all my media-offline messages disappear and the export works. But the main reason I purchased the studio version was to get this feature... and it used to work. Also, without it, the program is extremely slow.
Does anyone know why this is happening? Strangely, many of my H.265 files actually work fine. But then many of them also don't. They're all in the same folder, on the same drive. Creating optimized media usually works but obviously I don't want to be exporting with optimized media.
I tried to purchase the 1$ HEVC codec thing on the Microsoft Store a few minutes ago, but that didn't change anything sadly.
Anyway, for now I'll keep GPU accelerated decoding off as its the only way to not have corrupted exported media, but I'm wondering if anyone has any advice. I'd really really like to keep GPU accelerated decoding enabled... and I don't understand why only certain random parts of certain random H.265 files are affected.
Thanks!!
Specs:
DaVinci Resolve Studio
i7 8700k
RTX 3080 on latest NVIDIA Studio drivers (tried the gaming driver too, no difference)
32GB RAM
Windows 10 Home
Resolve & media files are on an SSD
I'm running into an issue where Resolve will say "Media Offline" for some parts of some H.265 files when the media is clearly not offline. I can double click on the media in timeline, and see that it's there in my media pool, I can right click it there and choose "show file location", and its there. Even more weird, sometimes if I'm playing through a clip, parts of that clip will say "Media offline", and other parts won't, and if I play back the same file multiple times, it's occasionally different parts of the file that are offline...
I've tried exporting my project and even the final exported version has scenes saying "Media Offline" in the final Mp4.
This is a new issue, im not sure since when because I haven't used Resolve for almost a month but I used to be able to playback my files without problems. The only change I've done to my computer since then is upgraded my GPU to a 3080 but I haven't read of others having this issue on the 3080 so I don't think it's the card?
The only workaround I've found is to go to Resolve preferences and uncheck "Decode H.264/H.265 using hardware acceleration", this makes all my media-offline messages disappear and the export works. But the main reason I purchased the studio version was to get this feature... and it used to work. Also, without it, the program is extremely slow.
Does anyone know why this is happening? Strangely, many of my H.265 files actually work fine. But then many of them also don't. They're all in the same folder, on the same drive. Creating optimized media usually works but obviously I don't want to be exporting with optimized media.
I tried to purchase the 1$ HEVC codec thing on the Microsoft Store a few minutes ago, but that didn't change anything sadly.
Anyway, for now I'll keep GPU accelerated decoding off as its the only way to not have corrupted exported media, but I'm wondering if anyone has any advice. I'd really really like to keep GPU accelerated decoding enabled... and I don't understand why only certain random parts of certain random H.265 files are affected.
Thanks!!