Thu May 30, 2024 1:08 am
The first thing I would check is go to Project Settings -> Master Settings -> Working folders, and make sure that the "Gallery Stills Location" path is absolutely correct. The second thing I'd do is make sure that drive is valid and the read/write permissions are set correctly.
Then, under User Prefs -> System, check Media Storage and confirm that the first drive in the list is the correct location (and the same as the one in System Prefs). "The first media storage location in the above list will be used to store gallery stills and cache files. This location should be permanently connected to your system." So the trick is that if this is a removable drive, it might momentarily go to sleep, or the connection becomes invalid, or some other problem prevents it from saving Gallery stills. Solve that problem and I'd almost guarantee it can work.
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