PascalK wrote:Hi there,
I also have an Ultrastudio Mini monitor not recognized by Desktop Video Setup on a 13" M1 MBP, after several installations, including lowering of security, device that can be seen in the system report.
It is very disappointing to have no support from BMD for almost 2 months. It is generally a responsive company.
We need information ! What's happening ? Is there an official trick ? Do we have to wait for an update ? If yes how long approximately ? Is it a definitive loss for us ?
Thanks
New user here, with a brand new M1 Mac Mini and an Ultrastudio Mini Monitor 3G
I thought it worth adding my experience:
I downloaded and installed the v12 BM Desktop Video package (January release, non-beta) and encountered the message about not having installed an extension. This meant nothing to me and the driver package claimed to have installed correctly... Clearly not as the Ultrastudio device wasn't recognised by the BM Desktop Video app (as others have found)
A bit of reading later, forcing a restart to get at the Mac security settings and reducing them, re-installing the BM software and it's all now working OK.
There's got to be an easier way
Thanks for the hints in this thread!