Charles Bennett wrote:John, have you tried just disabling the Intel graphics in Device Manager? On my 2015 Dell I've had no problems running Resolve from 12.5 through all the versions including betas, to currently 17.0b6. The only changes being installation of the GTX 1060 and SSD storage. From new the Intel Graphics have been disabled in the Bios and does not appear anywhere on the system.
Currently running Win 10 Home build 19041. Resolve will quite happily run a 25fps UHD timeline with no stuttering. Currently using Nvidia driver 457.30 Studio.
Are you sure you don't have either a hardware or software conflict going on somewhere in your system?
Hi Charles,
Thank you for responding.
Looking around You Tube and other platforms there is a plethora of complaints by people having the same problem - some even quoting Dwaine ....but people are coming back with the same answer - it doesn't cure the problem. If someone is having a problem with a piece of software - the first thing the designers insist on is that you ensure that all your drivers are up to date. Blackmagic it would appear are suggesting that you remove all the Intel drivers - go back to an early version and see if that works....until the next time that Microsoft updates Windows 10 and automatically updates the drivers.
I need to be able to use the Intel drivers so disabling them is not an option.
This problem only seems to affect laptops with dual graphics Intel and NVIDIA and using Windows 10 - something that is affecting other software as well.
The annoying thing is that Resolve 16 has worked without problem on this machine until the W10 and the Resolve updates It is not that the machine is not up to running the programme -
it just wont startI have forced the program to use the NVIDIA graphics - it won't start, I have forced it to use the Intel graphics - it won't start, I have completely removed and re-installed the programme - it checked everything and said it was all ok ....but then won't start.
There are a good few videos now on You Tube - all giving advice on how to get the program working - from clearing the memory to reinstalling ...and finally asking for help on this Forum.
I have a desktop machine with dual graphics running the same version of Windows 10 with an Intel and slightly earlier NVIDIA card in - and it works fine.
I am a joint Editor of the AV News website and we have had others reporting that they are experiencing this problem .....but sadly from Dwaine's reply, nobody at Blackmagic it would appear is prepared to escalate it to a higher level for investigation.
I will therefore check with other journalistic colleagues to try and find out just how widespread this problem is.
Maybe somebody higher up the chain at Blackmagic might be able to resolve this.