Cannot GPU accelelrated encode.

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Jean Paul Sneider

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Cannot GPU accelelrated encode.

PostSun Jun 06, 2021 12:27 am

I am encountering a bug. with version 17.0 it seemed I was the only one, now with version 17.2.1 same problem. Is it still the case?

Cannot export H264 and H265 GPU accellerated
Other softwares (shutter encorder, can do it )

Message says, "Cannot find appropriate codec for encoding the video frame"
"Native" encoding works fine.

On windows 10, Nvidia Zotac Trinity 3080
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Peter Chamberlain

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Re: Cannot GPU accelelrated encode.

PostSun Jun 06, 2021 4:02 am

R u using the Studio version?
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostTue Jun 22, 2021 9:59 am

Yes I am.
I had the problem for a while. In the past Rohit Gupta told me I was the only one reporting it. I hoped something came up in the meanwhile
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Charles Bennett

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Re: Cannot GPU accelelrated encode.

PostTue Jun 22, 2021 1:33 pm

I don't use h265, but have had no problems with accelerated h264 rendering. What GPU driver version are you using?
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostTue Jun 22, 2021 1:42 pm

Tried last three version both the gaming and the non gaming version of them
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Jim Simon

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Re: Cannot GPU accelelrated encode.

PostTue Jun 22, 2021 4:25 pm

Post a screen shot of Preferences>System>Memory and GPU.
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostWed Jun 23, 2021 9:40 pm

Here it is
Attachments
GPU SETTING.JPG
GPU SETTING.JPG (36.9 KiB) Viewed 2008 times
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Jim Simon

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Re: Cannot GPU accelelrated encode.

PostWed Jun 23, 2021 10:26 pm

OK.

What happens if you uncheck Auto and manually select those same settings?
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostWed Jun 23, 2021 10:53 pm

Keeps failing unfortunately, been a while I just retried and same problem occurs
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Peter Chamberlain

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Re: Cannot GPU accelelrated encode.

PostThu Jun 24, 2021 4:40 am

Can you upgrade to 17.2.x and if it still happens, post resolve generated logs and details about the GPU driver
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostThu Jun 24, 2021 8:19 pm

Attacched the logs,

Thank you for your interest.

driver version 27.21.14.6192

EDIT: discovered that a new version of drivers came out yesterday, willdo further testing
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostThu Jun 24, 2021 8:26 pm

Retried with studio drivers:

30.0.14.7111
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostSat Aug 07, 2021 7:26 pm

Someone has encountered the same problem and found a solution?
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Shrinivas Ramani

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Re: Cannot GPU accelelrated encode.

PostFri Aug 13, 2021 6:43 am

Jean

Can I check that you used this tool: https://www.nvidia.com/Download/index.aspx?lang=en-us to select the latest Studio driver appropriate to your device?

When installing the Studio drivers, can I check that you chose Custom Installation > Clean Install?

We do see some GPU encode errors from the Nvidia API - so it is likely a driver issue.

Regards
Shrinivas
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TheBloke

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Re: Cannot GPU accelelrated encode.

PostFri Aug 13, 2021 8:03 am

Someone else reported a similar issue with a 1080Ti - in their case they could do H265 / NVENC on 17.0, then it stopped working on 17.1 and 17.2:
viewtopic.php?f=21&t=145783
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostFri Mar 11, 2022 11:57 pm

Update.

Ne resolve Versione, new clean install studio drivers.

Still fails. Other software can properly hardware encode.
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Jean Paul Sneider

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Re: Cannot GPU accelelrated encode.

PostMon Apr 17, 2023 12:52 pm

So I routinely update,
On latest not beta version 18.1.4 still not working.
I would ascribe it to the graphic card if it wasn't that other softwares (Shutter encoder most notably).
Can properly use it.

Hoping someone else got the same problem and found a solution.

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