ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/black

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Hilitec

  • Posts: 3
  • Joined: Wed Jun 23, 2021 9:08 am
  • Real Name: André Liechti

ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/black

PostWed Jun 23, 2021 9:24 am

Hello,

On my ATEM Mini Extreme ISO, the OUTPUT 1 is working corectly, but OUTPUT 2 is always flickering and sometime saying black (independantly of the signal choosen, but of course the needed one is Multi View)

OUTPUT 1 is always working correctly.

As I use OUTPUT 1 for a projector and I change the signal using the ATEM keys, I need to fix OUTPUT 2 for the Multi View.

Please note that when I swap the display on OUTPUT 1 and OUTPUT 2, OUTPUT 2 is still flickering.

Do I have to send my device under warranty, or is there a software/fimware fix ?

Thanks in advance

Regards from Switzerland
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Alastair Leith

  • Posts: 77
  • Joined: Mon Nov 05, 2012 2:28 am
  • Location: Melbourne, Australia

Re: ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/bla

PostFri Jun 25, 2021 4:52 am

call your local distribution provider for trouble shooting is my advice. the business who do Australia have been very helpful to me with my Ultrastudio products, and they can pass on unresolved or partially issue that need software fixes to the BMD technicians
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Hilitec

  • Posts: 3
  • Joined: Wed Jun 23, 2021 9:08 am
  • Real Name: André Liechti

Re: ATEM Mini Extreme ISO - OUTPUT 2 constant flickering/bla

PostTue Jun 29, 2021 8:30 am

Thanks for the advise Alastair,
I will open a case by my local distribution provider.
Except this issue, I'm very happy with this product.
Regards,

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