- Posts: 2
- Joined: Thu Jun 24, 2021 5:53 pm
- Real Name: Martijn de Pooter
Hi everyone,
I've had render problems with my laptop for a couple of months now. I already contacted the manufacturer, but they keep insisting there's nothing wrong with the hardware (since it runs all diagnostic tools perfectly) so they say it's a problem with the software. I'm quite sure it's not software related, since I've had these render crashes in Resolve, Adobe Premiere and Adobe Media Encoder for different versions over the last year now. Just to be sure it's not software related, I've gathered some logs of my recent project that consistently crashed.
The project features an outro in which multiple shots are sized and cropped and create a tile-like effect (see Google Drive below for screenshot). All of these clips are shot with a BMPCC 6K Pro in Blackmagic Raw 12:1 codec. Most of the time my laptop is able to render all the shots before reaching this outro shot, but as soon as the playhead reaches the outro clip it shuts down the whole application, without any error message or pop-up.
Here is a Google Drive link with three logs, separated in folders, my system information, a screenshot of the end shot and a DRP file: https:// drive.google.com/drive/folders/1rWFZ5cqPFyeu0Jb2v8mpQr0jepU5k9cA?usp=sharing
I really hope someone here is able to find out what exactly is making my renders crash consistently. I've already tried pretty much everything I could find on this forum as well as other forums and by now it's starting to drive me crazy. I already missed a couple of deadlines because my laptop wasn't able to render an export and that's extremely frustrating.
Thanks in advance!
I've had render problems with my laptop for a couple of months now. I already contacted the manufacturer, but they keep insisting there's nothing wrong with the hardware (since it runs all diagnostic tools perfectly) so they say it's a problem with the software. I'm quite sure it's not software related, since I've had these render crashes in Resolve, Adobe Premiere and Adobe Media Encoder for different versions over the last year now. Just to be sure it's not software related, I've gathered some logs of my recent project that consistently crashed.
The project features an outro in which multiple shots are sized and cropped and create a tile-like effect (see Google Drive below for screenshot). All of these clips are shot with a BMPCC 6K Pro in Blackmagic Raw 12:1 codec. Most of the time my laptop is able to render all the shots before reaching this outro shot, but as soon as the playhead reaches the outro clip it shuts down the whole application, without any error message or pop-up.
Here is a Google Drive link with three logs, separated in folders, my system information, a screenshot of the end shot and a DRP file: https:// drive.google.com/drive/folders/1rWFZ5cqPFyeu0Jb2v8mpQr0jepU5k9cA?usp=sharing
I really hope someone here is able to find out what exactly is making my renders crash consistently. I've already tried pretty much everything I could find on this forum as well as other forums and by now it's starting to drive me crazy. I already missed a couple of deadlines because my laptop wasn't able to render an export and that's extremely frustrating.
Thanks in advance!