Difficulty with ATEM mini as webcam

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Steve Fogel

  • Posts: 62
  • Joined: Sat Dec 17, 2016 10:04 am

Difficulty with ATEM mini as webcam

PostTue Jul 27, 2021 12:29 am

Hi, all...

I'm having difficulty with the ATEM mini's webcam function. It doesn't work will with FaceTime or Google Meet on a Mac running OS Big Sur.

I'm using the HDMI output of my Sony A6500, and I'm inputting the audio signal from my shotgun mic into the ATEM mini's Mic 1 input. The audio is working fine. The Mac recognizes and properly considers the USB mic.

Sometimes the webcam function works fine right off the bat, but most of the time I get no image, or I get "camera muted" from Google Meet. Then after 10 minutes or so, the image appears.

I've changed USB cables, to no avaIl. One possible wrench: the USB signal to the Mac is going through the USB hub of my KVM switch. Can't remember if I tried it without the KVM switch. Thanks.
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adamtow

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  • Real Name: Adam Tow

Re: Difficulty with ATEM mini as webcam

PostTue Jul 27, 2021 4:14 pm

I would try it directly connected to the computer instead of through the KVM switch.
MixEffect, control your ATEM Switchers from your iPhone or iPad
https://mixeffect.app
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Steve Fogel

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  • Joined: Sat Dec 17, 2016 10:04 am

Re: Difficulty with ATEM mini as webcam

PostTue Jul 27, 2021 10:03 pm

I did that. No joy. Any other suggestions? I've ordered a new cable that supports USB 3.1 Gen 1. Let's see if that helps.
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Jim Simon

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Re: Difficulty with ATEM mini as webcam

PostWed Jul 28, 2021 3:57 pm

I've had similar difficulties getting it to work with Teams on a PC.

Curiously, it works fine with Teams on a Mac.

Microsoft should be embarrassed.

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