Dear Blackmagic Devs,
Please expedite linux support as my company has a crap ton of Linux mini servers which do video encoding and they are all begging for an HD upgrade. If the Intensity Shuttle Thunderbolt had Linux support, we'd buy a great big pile of them and upgrade tomorrow.
For info: We use Mac Minis running Linux. We have tested the shuttle in OSX with thunderbolt and love it, BUT.... we aren't willing to have OSX machines in production use. Our experience tells us that OSX is just too evil to comprehend when used at scale. So why minis? Our use case needs the compact size and relative low cost. We run Linux on them so that we can efficiently manage an infinite number of the beasts. (We tried to achieve massive scale OSX management and it was a horrible failure. Go try to run an OSX management master in ESX VMware - your head will explode. And even if you do put a physical Mac in the rack as the master, there are so many non-standard evil tricks involved to get anything working, it's crazy. Forget scaling out to a dozen facilities if you can't get one working efficiently.)
Therefore we're seeking ways to get up to HD in a smart and affordable way at large scale, and the new Shuttles seem to be a key part. Regarding hardware encoders: We know them all but our automation needs exclude them all, which is why we have our own custom ffmpeg wrapper in Linux. Most of our new-ish minis are powerful enough to do HD; our tests in OSX with the new Intensity Shuttle work pretty nicely. But we aren't willing to have production machines running OSX due to how horrible they are to manage at enterprise volumes. Windows of course has enterprise management solved, but we can't afford to reboot the machines every day.
To conclude: Even if Blackmagic only supported USB3 in linux, we'd probably be willing to dump the mountains of Minis on the used hardware market and find non-apple USB 3 capable replacements with a similar form factor.
God bless Linux, please support it!