frames dropped render shows Media Offline

I had issues with my drive, a T7, recording at 8:1 and 50fps, so in the end the only way to get the camera to record was using 29.97fps and 12:1. I have a 20gps cable too, but the point is I need to be able to save my footage.

Current my rendered video:

(its processing) shows media offline for all the frames that were dropped.

is it possible to export the clip without this message? Something maybe as simple as showing the last frame that was recorded until a new frame was successfully recorded?

Thanks guys

The camera or the BRAW player will do that, but DR doesn’t.
So, to save your footage, rent a recorder.

Thanks very much for your reply!

So to confirm the camera and RAW player do this? But DR doesn't?

As I'm having the opposite happen and when rendering (exporting) in DR you're seeing what I get with the YouTube link

They did it for me, if the drop-outs are not too massive. Got better media now…

So for you, when you render the media offline isn't exported. I wonder if there is a setting for it? To disable the feature

You might want to consider using a CFAST card and setting the camera to stop recording when frames are dropped. It would eliminate this from happening in the future.

Ye, I think that is what we will do. But for now, I need to work out how to delivery (seems I have been referring to render when I meant deliver) without showing the "Media Offline" image.

Have you heard of this feature?

Yes. The Player will show duplicated frames, so you don't see the dropouts. Your only option to correct this may be Uli's suggestion to play those out to a hardware recorder, like a Hyperdeck or Video Assist.

I see, so re-record/convert the videos into another format and then import them?

I have never heard of this concept before "hardware recorder"

You could also do this by hand in Resolve - placing the previous frame over the offline error or cutting the offline error frames out. Unless there are too many for you to stomach.


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Thanks Joe, ye... sadly there might be a few hundred of these going off in just a 5 min clip.

This is frustrating as when i view the video in `edit` its all hunky dory I might try render in place and see what happens

I have never heard of this concept before "hardware recorder"

In this context, it means a way to record the screen of your computer by sending it out to a piece of hardware, as opposed to recording the screen with software on the system.

Hardware recorders often record in a way appropriate for editing. Software screen capture often doesn't.

To go back to the idea of manually cutting each video. Is it possible to do slow motion with the mouse? I could only find a way to do with the context menu and then typing in the value. It would be easier if I could fill the remaining footage by dragging my mouse.

OOO I just got it, so I could play via the camera through OBS and the capture card... Then colour grade it, or view it on the RAW player from BM.

I have to say, all this when DR could just allow me to use the footage... This does really wreck my work flow.

It wrecks your workflow if the camera is not set correctly and/or the media is too slow.

It would also be an easy feature - yes and another check box - to just hold the previous frame rather than showing the offline frame. That or add a filter that, when applied to a clip, did the same.


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I'm sure we'd be seeing lots of complaints about repeated frames…

But why not make it a feature request in that subforum? Check first if it doesn't exist yet.

Agree that’s where it should go.
Wouldn’t be turned on by default.
Better still if it were an effect so you’d have to actively apply it to have it happen.

I’ll make such a feature request.


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It wrecks your workflow if the camera is not set correctly and/or the media is too slow.

That is certainly true!! But something you do not realise during the shoot or one that you cannot change, only after!

You can make the camera stop immediately if it drops a frame.
There's a setting in the menus, which are not really complicated compared to most other cameras.

Yes, I had that selected previously, but that meant that I would not capture anything at all of a one time shot.
So having something is better than nothing. Missing a couple of frames out of a 50 per second for me, is better to have allot of something, then none of nothing

Then either your camera is broken or your media is too slow (which has the higher probability).
I always keep that setting on and the camera doesn't stop even on hour long recordings.

I've tried 3 different HDDs and about 5 different 20gbps cables. However the warranty ran out 3 months ago. But this has been happening for around 9 months, almost since new.

HDDs are absolutely useless for modern cameras. Use SSDs or, better, memory cards.

Here are the lists: viewtopic.php?f=2&t=95785
If your device is not listed, you're on your own.

that meant that I would not capture anything at all of a one time shot.

I don't think it means that.

For starters, you should be testing all of your media with that camera setting on, so that you know how far you can push the media before it fails.

But primarily, should a failure occur anyway, it just means you know about it when it happens (rather than finding out later) and have the opportunity to correct it immediately.

Sorry yes, hard drive, SSD. Of course whilst completely different products I'll always think of them as hard drives.

I've a Samsung T7 2tb. I will check if it's ok the list.

The most frustrating thing is, when testing a full 2tb data, no problems, around 4/5 hours of first turning on, it starts to happen. The injustice!!!

If that is just the T7 and not the T7 Shield, it is definitely your problem. Has been discussed here for at least a year.
BTW, I have saved quite some money over the years by first checking forums like this.

There are two things being discussed here.
1. How can I rescue my broken file
2. What one should do to avoid the problem in the first place.

Both, of course, are useful to discuss. What's not so useful - and often frustrating to the asker - is asking question 1 but getting replies to question 2. This is a frequent occurrence on the forum. I hope we can get better at both separating the issues - trying to answer what was asked - and trying to be empathetic when people aren't already gurus on the issue they asked about.

Cheers!
Joe (not a forum leader - just a member)

edit

It appears the message I replied to have been deleted.

I'm afraid that is a solution, but that is not the solution. I should be able to deliver my project the same way i can view it on the camera or the RAW player imo. Not screen record something. Imo that is a very poor solution requiring me to buy new hardware for an issue that can be solved by software. No?

I should be able to deliver my project the same way i can view it on the camera or the RAW player

If it's filmed properly, I agree.

When it's not filmed properly, as in your case, then no. Resolve does it right, showing you the file as it is.

I would of course like to see this while editing, otherwise I would have no clue that frames are missing, but exporting it with big read "media offlines"? I am trying to think of an advantage to that but cannot. I guess, to force you to not use footage that has frames missing?

The 'advantage' is that Resolve doesn't alter your footage on its own.

(That would be bad. )

Precisely, I agree whole heartedly, that's why I would like a checkbox when exporting to change that lol

Well, @Joe, I have first explained how to save the footage. Later I tried to make clear why the problem has happened and how to avoid it in the future. Anything wrong with that? A temporary solution and a permanent solution?
Finally, if you, @Jamie, have the intention to save your footage now and to avoid recording issues in the future, you don’t really need to buy a recorder. Renting one should suffice. Heck, you could even borrow a second computer from a friend and try to record the output of yours or your camera with it (but I have never tested that). Invest in better media instead. That's what I did, and the T7 still serves other purposes.
Finally, make it a a feature request if you like. If enough people are asking for it, it may come. BM is listening, as you can see in many changes over the years.
And now, I’m off this thread.

Hi, new to the forum. I'd like to submit this as a feature to auto fill frames if that could be an option. I work with FPV drone footage and sometimes you end up with some interference in the feed and this actually looks a little broken up when playing back but the big red "media offline" flashing is nice that it lets you know but it would be great if DR could smooth that over or just repeat the frame or just let it be as is. It would be very tedious to fix by hand if you have a lot of footage that ends up like that.

There are two things being discussed here.
1. How can I rescue my broken file
2. What one should do to avoid the problem in the first place.

Both, of course, are useful to discuss. What's not so useful - and often frustrating to the asker - is asking question 1 but getting replies to question 2. This is a frequent occurrence on the forum. I hope we can get better at both separating the issues - trying to answer what was asked - and trying to be empathetic when people aren't already gurus on the issue they asked about.

Cheers!
Joe (not a forum leader - just a member)

Man! I created an account just to say thanks for that post. Seems like basic sense to me but still, some people feel good talking down to others and will go through mental gymnastics to do so lol.

I'm on the same path to a solution for my footage. Solution for problem #2 already found and patched. Now I'm hopping for a plugin or script or any option that will do the proposed frame hold instead of a blatant red frame.

To the other guy saying "resolve show us the file "as it is." ...well I don't remember filming a red frame saying media offline. So if it adds that frame to the render, why can it just... like .... not add it?

In my case, I'm cutting footage together from a analog drone weighing less than 17g and the recording coming back wirelessly into a set of goggles, so frames are bound to go missing. I'm simply trying to throw together some of that footage for a contest with weekly submissions and trying to figure out if BM has added a special hidden feature on the lastest releases to simply not show the "Media Offline" frame?

This has helped us with dropped frames in BRAW, maybe it works for you:
- Save the audio to a separate file.
- Export the video as an image sequence.
- Sort that folder by size and kill all the very small frames.
- Sort by number again, renumber them sequentially.
- Import the result as sequence, it will be shorter, but should have no dropped frames.
- Now use the audio, which has normally the correct length as a guide, and stretch the video to match.
- Use Speed Warp and render it into a high-quality codec.