
- Posts: 14
- Joined: Fri Oct 02, 2015 6:12 pm
Hello everyone. I have been having some extreme slowdown issues with Resolve 12, after speaking with BlackMagic Support who basically told me it's tough, I've decided to reach out to the community.
The message I originally sent to BM follows:
I recently updated both my OS from Windows 7 to Windows 10, as recomended by Resolve 12 which I also just updated from Resolve 11. I have been experiencing extremely slow playback speed. Regardless of format, in fact even if I place nothing on the timeline but audio. I still get choppy playback.
I've tried CinemaDNG 4K RAW footage (from BM Production Camera), RED footage, Prores HQ and 422 footage in both 1080p and UHD. All of which playback extremely slowly in the edit room. Most of the time the image stays completely still and I just get choppy audio.
I've tried every setting I can possibly imagine would make a difference from debayer quality, resize filter to timeline resolution. Nothing makes a difference.
I tried caching in various different formats. Still slow to no playback in the edit room.
If I switch over to colour, things get better but still pretty bad. Prores sees maybe 14-20 fps and RAW sees maybe 8-10. The cached RAW clips playback at around 20, where as in Windows 7 and Resolve 12 I was getting 24 full speed (running a GTX 750, 8gb RAM) on both. The timeline is set at 1920x1080.
Surely I am missing something.
My current system specs are as follows:
AMD FX 8320 8Core
16GB RAM
Gigabyte GeForce GTX 970 OC 4GB
Editing from a Sandisk Extreme PRO 480GB SSD
All other software such as Premiere PRO and VLC plays this footage back perfectly.
Monitoring shows that while playing back in Resolve, no more than 8.5GB of RAM is ever used, no more than 1.5GB VRAM is ever used. The GPU load spikes between 0% and 20% and CPU load is at about 85%-95%.
The GPU is recognised in the preferences window.
----
Blackmagic Support suggested I roll back to R11 to diagnose. In R11 everything played back perfectly, 4K RAW CinemaDNG played back in full quality on a 1080p timeline at 24fps.
After this I was told they couldn't resolve the issue as they dont test resolve on any AMD board and cannot guarantee performance. This is an unnacceptable response in my eyes. Essentially telling me to either use R11 or go build another machine they recommend in their guide.
I'd really appreciate any help anyone could provide since I've exhausted my knowledge trying to fix this.
Note. I'm using Resolve 12 Studio.
Thank you,
Nathan
The message I originally sent to BM follows:
I recently updated both my OS from Windows 7 to Windows 10, as recomended by Resolve 12 which I also just updated from Resolve 11. I have been experiencing extremely slow playback speed. Regardless of format, in fact even if I place nothing on the timeline but audio. I still get choppy playback.
I've tried CinemaDNG 4K RAW footage (from BM Production Camera), RED footage, Prores HQ and 422 footage in both 1080p and UHD. All of which playback extremely slowly in the edit room. Most of the time the image stays completely still and I just get choppy audio.
I've tried every setting I can possibly imagine would make a difference from debayer quality, resize filter to timeline resolution. Nothing makes a difference.
I tried caching in various different formats. Still slow to no playback in the edit room.
If I switch over to colour, things get better but still pretty bad. Prores sees maybe 14-20 fps and RAW sees maybe 8-10. The cached RAW clips playback at around 20, where as in Windows 7 and Resolve 12 I was getting 24 full speed (running a GTX 750, 8gb RAM) on both. The timeline is set at 1920x1080.
Surely I am missing something.
My current system specs are as follows:
AMD FX 8320 8Core
16GB RAM
Gigabyte GeForce GTX 970 OC 4GB
Editing from a Sandisk Extreme PRO 480GB SSD
All other software such as Premiere PRO and VLC plays this footage back perfectly.
Monitoring shows that while playing back in Resolve, no more than 8.5GB of RAM is ever used, no more than 1.5GB VRAM is ever used. The GPU load spikes between 0% and 20% and CPU load is at about 85%-95%.
The GPU is recognised in the preferences window.
----
Blackmagic Support suggested I roll back to R11 to diagnose. In R11 everything played back perfectly, 4K RAW CinemaDNG played back in full quality on a 1080p timeline at 24fps.
After this I was told they couldn't resolve the issue as they dont test resolve on any AMD board and cannot guarantee performance. This is an unnacceptable response in my eyes. Essentially telling me to either use R11 or go build another machine they recommend in their guide.
I'd really appreciate any help anyone could provide since I've exhausted my knowledge trying to fix this.
Note. I'm using Resolve 12 Studio.
Thank you,
Nathan