Media goes Offline - why ?

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Peter Cordes

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Media goes Offline - why ?

PostWed Aug 24, 2016 2:15 pm

Hello,

once again me ... :-)

When I create optimized media from exr's in DNxHR 444 format, a few minutes after I use them on the timeline, they go offline. Viewers show "Media Offline".

Why do they go offline ?

It's big problem. EXR's are to big to play in realtime in the editor and optimized media go offline whilest working with it.

I don't know how to start working with Resolve with this kind of behavior. :shock:

Please, does anybody knows the solution ?

It's Resolve 12.5.1 on Windows.

Thanks a lot
Peter
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JasonHan

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Re: Media goes Offline - why ?

PostWed Aug 24, 2016 3:58 pm

Have you tried deleting the cache? Try to close Resolve, wipe the cache folder and open Resolve again it might all come back
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waltervolpatto

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Re: Media goes Offline - why ?

PostWed Aug 24, 2016 6:51 pm

check if your disk/path has problems
Walter Volpatto - C.S.I.
Digital Intermediate Colorist
Fotokem, Burbank. USA
www.fotokem.com
www.coloristsociety.com

Inb4YouCanJustColorComments: yes you can, good luck with that.
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Peter Cordes

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Re: Media goes Offline - why ?

PostThu Aug 25, 2016 11:15 am

Hi,

it's a bit weird, but it seems, Resolve doesn't like my stripe.
It's a direct attached external stripe (raid0) with two SSHDs.

I didn't really find a solution, but I found out the moment, the optimized media and render cache goes offline.

It's the moment, Resolve does an autosave. :shock:

Normal saving doesn't have the effect. Only autosaving. :shock:

So as a workaround, I turned off autosave.

For the moment, it works. :)

Thanks
Peter
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JPOwens

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  • Location: Edmonton, Alberta, Canada

Re: Media goes Offline - why ?

PostThu Aug 25, 2016 2:34 pm

Peter Cordes wrote:Normal saving doesn't have the effect. Only autosaving.


How very odd.

Are you using a database or disk-based storage mechanism? (Maybe this isn't important anymore), but as a hunch, you may not have a good cache link within the Resolve user configuration.... Preferences... Media Storage.

"This location should be permanently connected to your system."

jPo
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Michael Pekic

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Re: Media goes Offline - why ?

PostMon Sep 19, 2016 6:48 pm

Some of my media goes offline as well! In Media Pool and when adding selected clips to a timeline. They are offline.

These stay online: mp4
These show thumbnail picture and go offline after a short time: mts
When offline, they show the offline thumbnail.
the filenames are like date_4digit.mts

Are there issues with different codecs in a project or with mts files?
Michael Pekic
Editor
Munich, Germany
www.pekic.de
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chrisfigler

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Re: Media goes Offline - why ?

PostWed Mar 08, 2017 1:48 am

I'm having media off line issues also. random clips go offline when I check "use optimized media" but they are fine when not checked and using the original files. And only the optimized video is off line, audio plays. everything was working for a few days then this happened. Deleting render cash doesn't do anything. I just installed 12.5.5 and I'm on windows 10. any ideas?
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Dalibor Fencl

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Re: Media goes Offline - why ?

PostWed Mar 08, 2017 6:06 pm

Same here.

I loaded footage from Canon C300 (so it's generally MPEG2 wrappes as MXF), I edited it, did some color corrections and exported. Everything OK.
The next time I opened DaVinci, the project, all the media was offline. (I didn't change the media, nor the path)
I've tried to relink the media ten times, but just with the result "no files were relinked"

Is it a bug? Is there workaround?
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Kenny Whitman

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Re: Media goes Offline - why ?

PostWed Jun 28, 2017 1:30 pm

The first few projects I did in Resolve allowed me to edit .mp4 h.264 without problem. After a few weeks I started to get media offline errors, and I found I could use ffmpeg to convert the file to .mov while leaving the contents unchanged and avoid the error. Now my convert to .mov has also stopped working. I have not updated Resolve or OBS, nor have I changed any of my capture settings.

I am extremely perplexed at how my situation seems to be continually getting worse? Like the others who have posted here, would love to see this problem addressed.

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