Ordered Studio 15 Got 14

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nuclearheli

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  • Real Name: George Ascione

Ordered Studio 15 Got 14

PostTue May 15, 2018 9:13 pm

So I ordered the Resolve Studio 15 from B&H photo which is listed on the web site as an authorized dealer. When I received the activation package today the cover states Resolve Studio version 14. I called B&H and they said I could return it but I shouldn't worry about what the package says, The 14 Activation code will work with the version 15.

So when it comes to this type of thing I am not very trusting. I don't want to wait a week since they make you return the product first. Is what they are saying in fact true?
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Jack Fairley

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Re: Ordered Studio 15 Got 14

PostTue May 15, 2018 10:45 pm

Yes, it's true. Upgrades have been free for many years.
Ryzen 5800X3D
32GB DDR4-3600
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Resolve Studio 17.4.1
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Brad Hurley

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Re: Ordered Studio 15 Got 14

PostTue May 15, 2018 11:11 pm

Just be aware that 15 is still in beta. It's been solid for me so far, but if you're doing critical work you might want to stick with 14 until 15 is out of beta.
Resolve 19 Studio, M2 MacBook Air with 24 gigs of RAM; also Mac Pro 3.0 GHz 8-core, 32 gigs RAM, dual AMD D700 GPU.
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Stephen Hunter

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Re: Ordered Studio 15 Got 14

PostWed May 16, 2018 2:10 am

Yep, a fair few out there still use the dongles from v12.

Don't stress.
...and the other way is wrong.
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Peter Chamberlain

Blackmagic Design

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Re: Ordered Studio 15 Got 14

PostWed May 16, 2018 4:23 am

nuclearheli wrote:So I ordered the Resolve Studio 15 from B&H photo which is listed on the web site as an authorized dealer. When I received the activation package today the cover states Resolve Studio version 14. I called B&H and they said I could return it but I shouldn't worry about what the package says, The 14 Activation code will work with the version 15.

So when it comes to this type of thing I am not very trusting. I don't want to wait a week since they make you return the product first. Is what they are saying in fact true?


George, i can confirm the v14 activation key will work for v15. It's still in beta today and so you can use the activation key for v14 or v15 beta, and when v15 is finally released the same key will work.

We dont start shipping v15 activation keys until the v15 is formally released.
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