Resolve crashing on import of XAVC from Sony FX9

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alisterchapman

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Resolve crashing on import of XAVC from Sony FX9

PostFri Dec 06, 2019 6:24 pm

Every time I try to import UHD XAVC-I files shot on the Sony PXW-FX9 Resolve Studio crashes almost instantly. At other times it crashes when I start to play back a FX9 clip.

I've tried Resolve Studio 15 thru to 16.1.

I am running Catalina 10.15.1 on a 2018 15" MBP. But I'm hearing from quite a lot of others having issues with the files from the FX9. XAVC from other cameras is fine, it appears to be something unique to the FX9 files.

ALister Chapman
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Uli Plank

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Re: Resolve crashing on import of XAVC from Sony FX9

PostSat Dec 07, 2019 3:01 pm

It's a race between camera and NLE manufacturers.
Sony in particular likes to 'develop' their file formats and then surprise the developers.
My disaster protection: export a .drp file to a physically separated storage regularly.
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amiroxx

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Re: Resolve crashing on import of XAVC from Sony FX9

PostSun Dec 08, 2019 12:24 am

Uli Plank wrote:It's a race between camera and NLE manufacturers.
Sony in particular likes to 'develop' their file formats and then surprise the developers.


Hi ULi, LOL you are so right... greetings from munich...
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alisterchapman

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Re: Resolve crashing on import of XAVC from Sony FX9

PostMon Dec 09, 2019 12:18 pm

But the file format has not changed. It should be the very same XAVC as the FS7, F55 etc. In addition the FX9 clips are fine in every other NLE that I have tried including Premiere and FCP-X. It's only a Resolve issue.

The only difference I am aware of is that there is some extra metadata.
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lobralo

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Re: Resolve crashing on import of XAVC from Sony FX9

PostMon Dec 09, 2019 6:14 pm

I got my FX9 today and I have the same problem, please fixed the problem. In 3 weeks we travel to Antarctica with the FX9 and i like to see the results on my laptop after shooting.
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Engell

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Re: Resolve crashing on import of XAVC from Sony FX9

PostTue Dec 10, 2019 7:07 pm

Same issue here. I might be the fact that the space required for metadata header now present in the XAVC files from the FX9 some how renders the file unreadable for resolve. has as anyone looked into that ?

Referring to the overall XAVC File Metadata Unit
and the Edit unit with the underlying structure of

System Item
Picture item
Sound Item
data item
Last edited by Engell on Tue Dec 10, 2019 7:55 pm, edited 1 time in total.
Thomas Engell
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Michael_Andreas

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Re: Resolve crashing on import of XAVC from Sony FX9

PostTue Dec 10, 2019 7:17 pm

If you're having problems with this footage, please put a brief (maybe 5-second) clip on Dropbox or Google Drive or another filesharing site for others to try.
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Engell

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Re: Resolve crashing on import of XAVC from Sony FX9

PostWed Dec 11, 2019 9:54 am

This is the added metadata structure in the sony FX9 XAVC-I files (Jpeg attached)
The end line</NonRealTimeMeta> will be in the wrong position compared to the FS7 XAVC-I Files.
Rewrapping in catalyst browse takes care of the issue for now, but it is a 911 ;)
Attachments
Metadata.jpg
Metadata.jpg (194.19 KiB) Viewed 2801 times
Thomas Engell
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james tell

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Re: Resolve crashing on import of XAVC from Sony FX9

PostFri Apr 03, 2020 4:09 pm

Is the problem with sony fx9 footage been solved ? I can work with noprobs with XAVC -I, Log in resolve now ?
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Uli Plank

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Re: Resolve crashing on import of XAVC from Sony FX9

PostSat Apr 04, 2020 3:15 am

If you put up a short clip for me, I can check.
My disaster protection: export a .drp file to a physically separated storage regularly.
Please visit digitalproduction.com/author/uliplank/

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mmojo1995

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Re: Resolve crashing on import of XAVC from Sony FX9

PostTue Mar 16, 2021 8:56 pm

I believe i'm having the same issue in resolve 15.3.1.3
if anyone can help please let me know.

M
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Jim Simon

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Re: Resolve crashing on import of XAVC from Sony FX9

PostTue Mar 16, 2021 10:02 pm

Your best option might be to upgrade to 17.1 Malique.
My Biases:

You NEED training.
You NEED a desktop.
You NEED a calibrated (non-computer) display.

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