
- Posts: 2
- Joined: Sun Oct 20, 2024 11:34 am
- Real Name: Andrew Xu
Hi, I've been experiencing an issue using the Blackmagic Camera App on the iPhone and was hoping to see if anyone else is experiencing this as well, and hopefully can bring attention to the dev team:
Bug: whenever I open the app, there's a 50% chance that the camera will freeze (UI remain responsive), and in the chance that it works, when I change the camera from Main 1x (24mm) to Zoom 3x (77mm) or Ultra Wide 0.5x (13mm), there's a near 100% chance of the camera freezing.
I made a post on reddit with attached video to show this issue (not allowed to post URL here and attachment size is too large), but it's in r/blackmagicdesign titled "Blackmagic Camera app freezing issue"
Workaround: I have to click into the "Media", then back out to camera, which has a 75% chance of unfreezing the camera, and repeat until this works.
Things I've tried: changing shooting modes/encoding etc, reinstall the app, hard restart the iPhone, etc. Bug still exists.
Info about my device/settings:
iPhone 15 Pro 512gb
iOS 18.0.1
Blackmagic Camera app version 2.0.000016
Shooting in 1080p, 60fps, HEVC, Apple Log, + Apple Log->Rec 709 LUT display
Note: the mode doesn't matter as this bug is reproducible even with different resolution, codec, fps, with/without apple log, etc
Any insights/help would be greatly appreciated, thanks!
Bug: whenever I open the app, there's a 50% chance that the camera will freeze (UI remain responsive), and in the chance that it works, when I change the camera from Main 1x (24mm) to Zoom 3x (77mm) or Ultra Wide 0.5x (13mm), there's a near 100% chance of the camera freezing.
I made a post on reddit with attached video to show this issue (not allowed to post URL here and attachment size is too large), but it's in r/blackmagicdesign titled "Blackmagic Camera app freezing issue"
Workaround: I have to click into the "Media", then back out to camera, which has a 75% chance of unfreezing the camera, and repeat until this works.
Things I've tried: changing shooting modes/encoding etc, reinstall the app, hard restart the iPhone, etc. Bug still exists.
Info about my device/settings:
iPhone 15 Pro 512gb
iOS 18.0.1
Blackmagic Camera app version 2.0.000016
Shooting in 1080p, 60fps, HEVC, Apple Log, + Apple Log->Rec 709 LUT display
Note: the mode doesn't matter as this bug is reproducible even with different resolution, codec, fps, with/without apple log, etc
Any insights/help would be greatly appreciated, thanks!