DaVinci Resolve 19 Crashes all the time

Too many bugs in 19. All what work early not working propertly now

Where links on driver, what you (BMD) recomended me in another post?

I don't think a Gigabit network (100MB/s max) should be used for storing video clips being used by Resolve. It's never going to be fast enough.

As a minimum you'd need a SATA SSD. Better, an nVme SSD.

Dear Dwaine

I have been thinking about why the delays and crashes occur mainly when making changes in the timeline, i.e. when selecting, copying, deleting, moving etc. and I think I have now found the culprit. It is the ‘Live save’ function in Preferences/User/Project Save and Load, which I have switched on for good reasons.

Screenshot 'Project Save and Load.png'
=> https://1drv.ms/f/s!Aq42ub7pqdfO624aVcf ... K?e=OkyuMS

However, as soon as I deactivate ‘Live save’, Resolve works without delays and so far without crashing. However, as the ‘backup location’ is a local PCIe NVMe SSD with 512 GB memory dedicated to Resolve for those Backups and Render Cache, I don't understand why the LAN is addressed in the event of a delay? I have never seen this problem within Resolve 18 Studio.

What other parameters could have an influence here? Is there perhaps a problem with this function in Resolve 19? I would like to reactivate ‘Live save’ as soon as possible, as it saved me a lot of time once in version 18.

Many thanks in advance for any feedback.

Best regards
Dominik

I've been experiencing my own crashes whenever I open a project. I'm providing the logs here and hoping I can get some help: https://drive.google.com/drive/folders/ ... sp=sharing

What other parameters could have an influence here?

If you want an answer, it might help to post a log.

What other parameters could have an influence here?

If you want an answer, it might help to post a log.

And there will be no answer either. In the best case, you will be offered to roll back the graphics card drivers and will not be told where to get them. And Google won't help you. He doesn't know either.

Moreover, as a paid user, you can even write to support. And the result will be exactly the same.

What other parameters could have an influence here?

If you want an answer, it might help to post a log.

And there will be no answer either. In the best case, you will be offered to roll back the graphics card drivers and will not be told where to get them. And Google won't help you. He doesn't know either.

Moreover, as a paid user, you can even write to support. And the result will be exactly the same.

That’s not fair.
Dwaine Maggart gives excellent and extremely valuable support i this section.

But as always he needs error logs and a nfo file.

That’s not fair.
Dwaine Maggart gives excellent and extremely valuable support i this section.

But as always he needs error logs and a nfo file.

Tell me about it. I have been contacting support and here on the forum more than once since 2018.
And believe me, with or without logs, the support leaves much to be desired. In the next branch, for example, they never answered me. Although I provided all the logs out of habit.

I usually even know what they're going to tell me.

I can tell you an interesting case, how I had the first serious problem due to the fact that the studio switched to DVR, and how the support service responded in an interesting way when my deadlines were burning

Hello,

I have read most of these posts and still haven't found a solution for my configuration.

Since updating to 19.xx version I can no longer use the program. It 100% of the time at random intervals. It has even crashed at idle. However, before it crash-closes it scrambles all my images to garbage. I am able to navigate the scrambled files for a few moments before it closes.

I am a photographer, not much of a movie maker so I am a novice to many functions and settings so any good advice might help.

I have cleared the cache drive, reassociated cache folders, removed all previous movie files from the back-ups and storage. I have two GPU's so I disabled the onboard Intel GPU by removing the driver in Win11.

The crash is always seems to happen after creating proxy media. After that I simply create a timeline of JPG files, create a compound TL with that TL Files then any edit such as cutting via CTRL + B scrambles the JPG files throughout the entire compound timeline and in the MEDIA Page as well.

I have included screenshots and a before and after Crash Log from Resolve.

https://1drv.ms/f/c/fbc1ee286141c34d/Eg ... w?e=4fCatJ

[Peter Chamberlain]

Kevin, it looks like a GPU issue so maybe try installing the GPU driver for the most powerful of the GPUs, which might be the AMD.

Why are you making compound clips, why not just put all the stills into a timeline?

To all

It's always nice to read when everyone knows better. Dwaine has - at least from my point of view - reacted exactly as I would wish from a support team. Asking questions, requesting additional information such as logs or NFO etc. and ideas for a solution.

If one of you had consciously read texts or, for example, clicked on my OneDrive link before asking for logs, you would have realised that these requirements were met to the best of your knowledge and belief.

I agree with Petter that it is not fair to put Dwaine in such a corner. What I have read from him so far has been sound and helpful.

Of course it's annoying when software causes problems after an update, and of course I'm annoyed when I need more time for editing. But instead of stupid phrases, texts with insights would definitely be more helpful for finding solutions and thus improving software.

Regards
Dominik

I don't think a Gigabit network (100MB/s max) should be used for storing video clips being used by Resolve. It's never going to be fast enough.

As a minimum you'd need a SATA SSD. Better, an nVme SSD.

Irrelevant to where the media is stored and the man's issues.

I have been using Resolve 19 and have been editing, depending on the project, from internal SSDs (NVME and SATA) but sometimes from 1Gbps network from a HDD NAS.

Resolve has been rock solid with 0 crashes.

At best it just slows down your progress if you have to wait for lots of waveforms to be generated but 4K video edit on 1 -2 streams is perfectly fine over 1Gbps lan.

Don't try multi cam edits with 3+ streams this way.

Over the years i've seen plenty of issues from people with Resolve and Premiere when using laptops that switch between iGPU and dGPU...

From my personal experience iGPU has always been a headache for video editing.

Kevin, it looks like a GPU issue so maybe try installing the GPU driver for the most powerful of the GPUs, which might be the AMD.

Why are you making compound clips, why not just put all the stills into a timeline?

Sorry, but very strange that you keep asking why people work one way or another. Excuse me, do you even have video production specialists in your company who have worked for at least twenty years in various industries, including film and television?
Perhaps a person needs to work with these stills in the future? There are several options for what compound clips are created for.

hi, i have a simmliar issue, my davinci 19 is not responding every several minutes, when i use it or just idle...

my PC specs:
i7 12700k
32gb ram
rtx 4070 super

here is my log file
https://drive.google.com/file/d/1h5Xykl ... drive_link

[Dwaine Maggart]

Need a Windows System Information app .NFO file. Select its File - Save menu to make the NFO file.

Hello all, I switched to Resolve a couple of years ago, but now it's crashing all the time, I can't even open a project with only 1 video on it's timeline.

Please any help is appreciated.

Here are my logs and Windows System Info: https://gofile.io/d/8JVBdD

Thanks

[Dwaine Maggart]

There seems to be an issue with the AMD driver. Please download and do a clean install of the Adrenalin 24.10.1 driver:

https://www.amd.com/en/support/download ... 6600m.html

If that doesn't help, please send a proper Resolve log archive file. You've sent a couple of many log files out of the log folder. Not really what we need.

If you can launch Resolve and open a new project, use the Resolve Help menu: "Create Diagnostics Log on Desktop" menu to create a proper log archive, and send that.

If you can't do that: In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

There seems to be an issue with the AMD driver. Please download and do a clean install of the Adrenalin 24.10.1 driver:


If that doesn't help, please send a proper Resolve log archive file. You've sent a couple of many log files out of the log folder. Not really what we need.

If you can launch Resolve and open a new project, use the Resolve Help menu: "Create Diagnostics Log on Desktop" menu to create a proper log archive, and send that.

If you can't do that: In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

Thank you for your response Dwaine,

I did a clean install of all AMD drivers and Adrenalin 24.10.1 driver.

It got better, now at least I can open the project, however it still crashing after a couple minutes. The project is really light, I've just 1 video imported, no effects, nothing, but the preview it get's slow and after a couple minutes it just gets stuck, nothing responds.

Attached are my resolve logs https://gofile.io/d/joeRgm

Thanks

[Dwaine Maggart]

I really don't know what's going on with your AMD drivers. The logs from the 1-16 and 1-17 are all over the place, and nowhere reporting the 24.10.1 driver being installed.

The most current Resolve log, from 1-17 at 11:20, shows the 24.9.1 driver installed again.

Which is again resulting in this error, which prevents Resolve from working properly:

DVIP Exception: OpenCL error
- API: OpenCL
- API Error Code: CL_OUT_OF_HOST_MEMORY (-6)
- Call stack:
00007FF69D1540EF
00007FF69D2384BB
00007FF69D235C34
00007FF6A059714F
00007FF6A0215879
00007FF6A0218290
00007FF6A02136B9
00007FFE570B1BB2
00007FFE57F77374

I would suggest you use the DDU app to fully remove the AMD driver(s), and then use the AMD driver download site "Download Windows Drivers" link and let it decide what to install.

https://www.amd.com/en/support/download/drivers.html

This is a link to a Forum post describing how to get and use the DDU app to remove an Intel GPU driver. Same process, but select GPU - AMD instead of Intel:

viewtopic.php?f=21&t=119852&hilit=%2Bddu#p659861

Thank you Dwaine for your response,

I did everything as you suggested.

Run DDU, clean everything.
Installed the amd driver installer from the link you gave me.
Installed the amd drivers.

However now when I run Davinci it doesn't open, it crashes during the loading screen.
I run the capture logs and here they are.


Update: I've been trying to at least open Davinci, and it seems that when I uninstall the amd software, I can open DaVinci, it gets stuck a bit while working, I don't know why, however it didn't crash before opening. I'm sending here the new logs

[Dwaine Maggart]

I don't know. On 1-17-2025 at 12:52, you were able to load the BlueWillow project. So Resolve wasn't crashing at launch at that point.

Then on 1-20-2025 at 9:38, whatever was done to the system, no GPU's were detected at all.

Then on 1-20-2025 at 10:25, with what appears to be the exact same GPU drivers as were working on 1-17-2025, it crashes.

The crash is happening in the amdocl64.dll file, which is the AMD OpenCL file.

Why its crashing on 1-20-2025 and didn't on 1-17-2025, I can't explain.

Hello Dwaine, I've been surviving to the crashes however it seems to be constant again, I updated all the drivers and everything, please can you help me to identify what is the cause of this constant crashes?

Thank you so much!

[Dwaine Maggart]

It's not clear why it's crashing. All the recent crashes seem to be with this project:

Malone hack

Send a project export .drp of that. Maybe something in that project is causing an issue.

I'm also surprised there are no .dmp files in your diagnostics log. You're not deleting those to make the log file smaller, are you?

It's not clear why it's crashing. All the recent crashes seem to be with this project:

Malone hack

Send a project export .drp of that. Maybe something in that project is causing an issue.

I'm also surprised there are no .dmp files in your diagnostics log. You're not deleting those to make the log file smaller, are you?

Maybe it has long made sense to change the forum engine to one, where you can attach your log files immediately, rather than sending them to the cloud or somewhere else? And where will the insertion of images be supported immediately, and not as it is now — what do I need to take a screenshot, then open the editor, paste it there, save it as an image, then upload it to the forum, and only then paste it? Do you know the word "user experience"?

You are selling your product and the support is as if it is free and supported by a group of students. The year is 2025, and you have a forum from the early 90s.

I second the ability to add log files directly, it’s not rocket science.

But for the ability to add screenshots, I’m not aware of any other way than saving it and uploading it, on any forum.

Windows will save the screenshot on a specific folder - so no need to save it anywhere. On macOS I use Shotter and it does the same thing. It saves you a boring step.

In any case remember that for paid users you have access to email and phone. I don’t think the forum is considered as a primary support channel.