Wed Feb 05, 2025 3:13 pm
Hey there everyone, I'm a newbie user of DVR (just came in from years in APP) and so far I've been loving it.
This week for the first time I decided to do use BM Cloud on a project to colaborate with another editor and a colorist. It's been running great, although a bit slow and choppy for me - especially when there is more than one user logged at the same time, which is not the usual case so fair enough.
My issue is: whenever one of the 3 of us logs in the project all the "extra files" (audio,jpgs etc...) are offline, except for the one user who logged (and linked) the last time. It seems to understand the Video files ok but not the other ones . We all have the originals and proxy files locally and the sync option is set to "don't sync files". We tried putting these extra files locally on the folder that it creates on the hard drive but it doesn't work.
Does anyone have a solution or knows what is going on?
(I hope I made myself clear).
Thanks a lot for any insights.
Lucas