Blackmagic Forum

Mon Jul 15, 2024 1:08 pm

Thank you Dwaine for your support,
I did it, then after the quick setup guide it didn't start with the usual workspace but it showed me a window (I've never seen that) that said "DaVinci Resolve quit unexpectedly" asking to send the report.

After that I create a new log and NFO files:
https://we.tl/t-SeE0uHetwA

Thank you

Mon Jul 15, 2024 4:31 pm

There's not enough info to see what might be going on. In Resolve 16, we were not logging driver and Windows version info, so I can't tell if some change in those areas might be causing the issue.

My only other suggestion is to try a clean install of Resolve. Below is the process for that.

This process is for Resolve 18, but is the same for 16. Since you are using the free version, the items regarding the activation codes do not apply to you. I've modified the path to match your system. Also where it says at the end to install the current version, you'd install 16.2.8.

Try this and lets see what happens. If this doesn't fix the issue, then something else has changed on your system to cause the issue.

Resolve 18 Clean Windows Uninstall/Install with User Data Preservation

The following removes ALL user specific Resolve data, including project and config data, to allow a clean Resolve install to solve issues created by corrupt user data.

However, as part of the process, copies are made of the current user data, in case there is project or config data that can later be copied back into the clean install.

This clean install will require that you re-enter your Resolve Activation code, if you are not using Resolve license dongle. So be sure you have your activation code at hand before you do this process.

Also, if you are using an activation code, and you can still launch Resolve, you should deactivate the Resolve activation code before doing this process, so as not to use an extra activation. This is done in the Resolve Help menu.

Before going through the process, you need to set some File Explorer Options, so you can see hidden files and file extensions:

Open File Explorer Options, and on the View tab, enable "Show hidden files, folders and drives".

Also unselect "Hide extensions for known file types".

Now, uninstall all Resolve related stuff in the Windows Settings - Apps and Features area.

So go to the Windows Settings area, and select Apps & features.

In the Apps & features list are all the apps installed on your system. To uninstall an app, select it, and there will either be an uninstall button, or you may need to right click the app to access the Uninstall menu.

Uninstall the following, if they exist in the list:

Blackmagic Raw Common Components
DaVinci Resolve
DaVinci Resolve Control Panels
DaVinci Resolve Keyboards
Anything Fairlight related

Once you've done that, in File Explorer, go to this folder:

C:\Program Files\Blackmagic Design

The DaVinci Resolve folder should have been removed when you uninstalled DaVinci Resolve. But if it's still there for some reason, delete it.

Now in File Explorer go to this folder:

C:\Users\Treddy\AppData\Roaming\Blackmagic Design

Rename the DaVinci Resolve folder to DaVinci Resolve.orig

Then in File Explorer go to this folder:

C:\ProgramData\Blackmagic Design

Rename the DaVinci Resolve folder to DaVinci Resolve.orig

This has now removed all the DaVinci Resolve data, including user specific projects and config data.

Now install the current Resolve version, and see if it launches. If not, send a new Resolve log and NFO file.

Mon Aug 19, 2024 5:07 pm

Hey Dwaine, hope you are well.

Yesterday, my davinci resolve crashed during an export and i decided to try again today. But now it simply won't open. I tryed multiple solutions found online but none of them worked. Have already uninstalled and installed it twice. I'm getting quite desesperate at this point. Ah, and between today and yesteday, my windows 11 updated to version 23H2. Please please help.

Link for the logs and NFO files: https://1drv.ms/f/s!ArJgNdX94vVugpcaClh ... Q?e=0NIUqi

Mon Aug 19, 2024 11:32 pm

When I select your link, nothing is there. Says the files may have been moved or deleted.

Sun Aug 25, 2024 9:46 am

Hi
I have a similar problem but my Resolve 19 is installed on Rocky Linux version 9.4.
I installed Resolve 19 this morning and it does not start. System is INtel 10 gen i9 with Radeon x6600 graphics card (I saw Resolve will not run on Intel graphics even though it does on MacOs!)
When I clck on Resolve to start, the whirligig thing goes round a few seconds, then nothing.

Help!

Tue Aug 27, 2024 1:18 am

Yes, Intel GPUs are supported on Mac and Windows. But not Linux.

Likely you have some sort of AMD driver issue. AMD GPUs on Linux are tricky.

If you can provide a Resolve diagnostics log file, that could be helpful. In your Applications area should be a DaVinci Resolve Capture Logs app. Normally has a gear icon.

Tue Aug 27, 2024 10:42 am

Thanks Dwaine. I gave up on Rocky and went back to Debian12 and everything works now.
I posted details on the Linux Install Issues thread
Tx again for everything.

Wed Oct 16, 2024 2:12 am

Good evening, Dwaine I am reaching out as recently as of this afternoon resolve studio won't open I have the paid version license and everything were verified before and I could use it no issues well this afternoon it stopped working the banner to load will open but it crashes as its checking licenses When i check task manager it shows 1 not responding and the other suspended. I deleted resolve studio, and everything related to resolve I tried to download everything on the installer tried on downloading resolve studio same problem. I backed up my computer to a previous recovery point and still have this issue please help I would greatly appreciate it I have attached the

Thu Oct 17, 2024 8:51 pm

Looks like it stopped working just after saving the Untitled Project 1 on 10-15 at 16:20.

Then on all subsequent restarts, it seems to be hanging at the point where it loads Fusion components.

There is no issue with the config files.

In case something has gotten corrupted in the Preferences area, do the following, which will move the current prefs and build a default set of prefs. Let me know what that does. If you still have issues after doing this, send another Resolve log, and also send a Windows System Information .NFO file. Generate that by opening the Windows System Information app and selecting its File - Save menu.

*****

The following process will MOVE your Resolve preferences files to a backup location. This will force Resolve to create a new set of default preferences files when it launches. If this solves the launch issue, that would imply there was some corrupt preferences related file causing the startup issue.

Open Windows File Explorer Options, and on the View tab, enable "Show hidden files, folders and drives".

Also unselect "Hide extensions for known file types".

Then in File Explorer, navigate to this folder:

C:\Users\CLX RA\AppData\Roaming\Blackmagic Design\DaVinci Resolve

Rename the Preferences folder to Preferences.old

Now see if Resolve will start.

If it does, it will have all the Resolve preferences set to default values.

Wed Jan 08, 2025 9:33 am

[EDIT: Separate thread with more logs and info here: viewtopic.php?f=21&t=214567 ]

Hi,

Just updated from version 18 something to 19.1.2, and now (big surprise) DR won't open. I've tried rebooting, reinstalling, clean reinstalling (following this guide[1], naming the Preferences folder to ~.old, nothing works. When opening with clean preferences, I get the welcome prompt to set said prefs, but when that's finished and the loading banner considers itself done (I guess?) nothing. DR removes itself from the Task Manager and I'm back to zero.

ResolveDebux.txt:

Code: Select all: [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,693 | Running DaVinci Resolve v19.1.2.0003 (Windows/MSVC x86_64) [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,693 | BMD_BUILD_UUID fd0c270a-6835-44a2-983e-12e1734992f5 [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,693 | BMD_GIT_COMMIT 4c2e19cbf1068b07c22f06c87e469554e42f010c [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,693 | Starting GPUDetect 1.2_6-a2 [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | Done in 88 ms. [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | Detected System: [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | - OS: Windows 11 Home (Build 22631) [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | - Model: ASUSTeK ROG STRIX B660-F GAMING WIFI [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | - System ID: a38c0986-23f3-4443-a3c5-af82c4f4db72 [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | - CPU: 13th Gen Intel Core i7-13700F, 24 threads, x86-64 [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | - RAM: 11.4 GiB used of 15.8 GiB [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | - NVIDIA GPU Driver: 566.36, supports CUDA 12.7 [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,783 | Detected 1 GPUs: [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,784 | - "NVIDIA GeForce RTX 4070 Ti" (gpu:c9f10b13.5150080d) <- Main Display GPU [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,784 | Discrete, 1.9 GiB used of 11.4 GiB VRAM, PCI:1:0 (x16) [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,784 | Matches: CUDA, DirectX, NVAPI, NVML, OpenCL, Win32 [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,784 | Detected 1 monitors: [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,784 | - "Generic PnP Monitor" <- Main Monitor [0x00006ebc] | GPUDetect | INFO | 2025-01-08 10:09:29,784 | 3440x1440, connected to "NVIDIA GeForce RTX 4070 Ti" (gpu:c9f10b13.5150080d) [0x00006ebc] | Main.GPUConfig | INFO | 2025-01-08 10:09:29,785 | Compute API set to automatic, defaulting to CUDA. [0x00006ebc] | Main.GPUConfig | INFO | 2025-01-08 10:09:29,785 | Selected compute API: CUDA [0x00006ebc] | Main.GPUConfig | INFO | 2025-01-08 10:09:29,785 | Automatic GPU Selection: [0x00006ebc] | Main.GPUConfig | INFO | 2025-01-08 10:09:29,785 | - "NVIDIA GeForce RTX 4070 Ti" (gpu:c9f10b13.5150080d) [0x00006ebc] | IO | INFO | 2025-01-08 10:09:29,785 | RED InitializeSdk with library path at C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries [0x00006ebc] | IO | INFO | 2025-01-08 10:09:29,877 | R3DAPI 8.5.1-53601 (20240308 Wx64S) R3DSDK 8.5.1-53601 (20240308 Wx64D C3B3) RED CUDA 8.5.1-53598 (20240308) [C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries\] init is successful [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,877 | 0 RED rocket cards available [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,877 | Setting Red Dt threads to 0 [0x00006ebc] | SyManager.DeckLink | ERROR | 2025-01-08 10:09:29,879 | Failed to create instance. [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,879 | Decklink model name: '', version: '' [0x00006ebc] | DVIP | INFO | 2025-01-08 10:09:29,879 | DVIP release/19.1.2 build 3 (a591d12d12ee842b49a1fccf9b27a69318c98e2f). Release, version 19.1.2. [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,880 | Using DNxHR library v2.7.5.873r [0x000008e8] | Fusion | INFO | 2025-01-08 10:09:29,944 | Fusion Build: 4b25bb45_0003 (Dec 13 2024 10:44:26) [0x00002dc0] | SyManager | ERROR | 2025-01-08 10:09:29,944 | BlackmagicIDHelper::GetProjectLibraries() - Access token is empty [0x0000132c] | Fusion | INFO | 2025-01-08 10:09:29,947 | fusionsystem: = "C:\Program Files\Blackmagic Design\DaVinci Resolve\fusionsystem.dll" [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,953 | NVDEC decodes VP9, chroma 4:2:0, bitdepth 8, upto 8192 x 8192 [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,955 | NVDEC decodes VP9, chroma 4:2:0, bitdepth 10, upto 8192 x 8192 [0x00006ebc] | SyManager | WARN | 2025-01-08 10:09:29,955 | Failed to load user preferences. [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,956 | NVDEC decodes AV1, chroma 4:2:0, bitdepth 8, upto 8192 x 8192 [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,958 | NVDEC decodes AV1, chroma 4:2:0, bitdepth 10, upto 8192 x 8192 [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,960 | Nvidia : driverVer(194), SDK(12:2), isLegacy(0) [0x0000132c] | Fusion | INFO | 2025-01-08 10:09:29,965 | FusionLibs: = "C:\Program Files\Blackmagic Design\DaVinci Resolve\" [0x0000132c] | Fusion | INFO | 2025-01-08 10:09:29,965 | UserData: = "C:\Users\solba\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Fusion" [0x0000132c] | Fusion | INFO | 2025-01-08 10:09:29,965 | Profiles: = "UserData:Profiles\" [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,968 | Nvidia GPU (0) is initialised as decoding and encoding device. [0x00006ebc] | UI | INFO | 2025-01-08 10:09:29,970 | UI language is set to "Auto", and system language is "en". [0x0000715c] | IO | INFO | 2025-01-08 10:09:29,973 | IO codec library load completed in 94 ms. [0x00006ebc] | Main | INFO | 2025-01-08 10:09:29,977 | Local SysId:c87f54 2c3e2 Hostname:Storeulv Timezone:Europe/Oslo UTC+0100 [0x00006ebc] | IO | INFO | 2025-01-08 10:09:29,997 | WMF encoder cnt for SW (hvc1) is (1) [0x00006ebc] | IO | INFO | 2025-01-08 10:09:30,093 | WMF encoder cnt for HW (hvc1) is (1) [0x00006ebc] | IO | INFO | 2025-01-08 10:09:30,105 | WMF encoder cnt for SW (hvc1) is (0) [0x00006ebc] | IO | INFO | 2025-01-08 10:09:30,118 | WMF encoder cnt for HW (hvc1) is (1) [0x00006ebc] | IO | INFO | 2025-01-08 10:09:30,118 | Setting codec capacity (0) [0x00007274] | DbCommon2 | INFO | 2025-01-08 10:09:30,120 | Creating default dblist file: C:\Users\solba\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\dblist.conf [0x00007274] | DbCommon2 | INFO | 2025-01-08 10:09:30,120 | Loading dblist file: C:\Users\solba\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\dblist.conf [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,159 | Finished loading Application style sheet [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,178 | Show splash screen [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,179 | Show splash screen message: Starting Up [0x00006ebc] | SyManager.MediaStorage | INFO | 2025-01-08 10:09:30,205 | Creating default fsbookmarklist file: C:\Users\solba\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\fsbookmarklist.conf *********** WITH DIRECT I/O SWITCHED ON! *********** WITH DIRECT I/O SWITCHED ON! [0x00006ebc] | UI.GLContext | INFO | 2025-01-08 10:09:30,472 | Creating shared OpenGL context for this thread (1 total). [0x00006ebc] | UI.GLContext | INFO | 2025-01-08 10:09:30,480 | Initialized OpenGL 4.5 (requested 4.5) on device 'NVIDIA Corporation NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2' [0x00006ebc] | BtCommon | INFO | 2025-01-08 10:09:30,480 | Memory config: reserved=3037M pinned=2277M log=0 [0x00006ebc] | BtCommon | INFO | 2025-01-08 10:09:30,480 | Using default pooled memory manager [0x00003024] | LeManager | INFO | 2025-01-08 10:09:30,481 | 521, 29 [0x00006e1c] | BtCommon | INFO | 2025-01-08 10:09:30,481 | BtResourceManager Process Thread Started [0x00006ebc] | SyManager | INFO | 2025-01-08 10:09:30,512 | Total: 20, NumDtThreads: 8, NumComms: 0, NumSites: 1 [0x00006ebc] | SyManager | INFO | 2025-01-08 10:09:30,512 | Lookaheads -> playback = 20, record = 20, stop = 2 Sy High Command Handler Thread ----- (18208) SY high priority cmd handler thread starts: 00004720 [0x00006ebc] | DtManager | INFO | 2025-01-08 10:09:30,513 | Using 8 generic IO threads [0x00006ebc] | DtManager | INFO | 2025-01-08 10:09:30,513 | Total of 16 IO threads (including 8 generic and 8 Red decode threads) Sy Low Command Handler Thread ----- (27892) SY low priority cmd handler thread starts: 00006CF4 Sy Data Handler Thread ----- (4044) SY data handler thread starts: 00000FCC Gs Low Command Handler Thread ----- (23088) GS low priority cmd handler thread starts: 00005A30 [0x00006994] | DtManager | INFO | 2025-01-08 10:09:30,513 | Dt Worker Thread Started [0x000069d4] | DtManager | INFO | 2025-01-08 10:09:30,514 | Dt Worker Thread Started Gs High Command Handler Thread ----- (29292) GS high priority cmd handler thread starts: 0000726C Dp Low Command Handler Thread ----- (27676) DP low priority cmd handler thread starts: 00006C1C [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,514 | Show splash screen message: Loading Project Libraries Ls Low Command Handler Thread ----- (28176) LS low priority cmd handler thread starts: 00006E10 Ls Low Command Handler Thread ----- (15552) LS low priority cmd handler thread starts: 00003CC0 [0x0000197c] | GsManager | INFO | 2025-01-08 10:09:30,515 | Gs Processor Thread ----- (6524) GS processor thread starts: 0000197C [0x0000099c] | DtManager | INFO | 2025-01-08 10:09:30,515 | Dt Worker Thread Started [0x00006df0] | DtManager | INFO | 2025-01-08 10:09:30,515 | Dt Worker Thread Started [0x00006c2c] | DtManager | INFO | 2025-01-08 10:09:30,515 | Dt Worker Thread Started Dp High Command Handler Thread ----- (11024) DP high priority cmd handler thread starts: 00002B10 Dt Low Command Handler Thread ----- (11664) DT low priority cmd handler thread starts: 00002D90 [0x00002128] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started [0x000026ec] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started [0x00007318] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started [0x00001db4] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started Ls Data Handler Thread ----- (13276) LS data handler thread starts: 000033DC [0x00002ac0] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started Ls High Command Handler Thread ----- (24460) [0x00003c2c] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started Ls Data Handler Thread ----- (15680) [0x000073dc] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started [0x000073e0] | DtManager | INFO | 2025-01-08 10:09:30,516 | Dt Worker Thread Started Ls High Command Handler Thread ----- (14324) Mem Data Transmitter Thread ----- (29492) Mem data transmitter thread starts: 00007334 [0x000073f8] | DtManager | INFO | 2025-01-08 10:09:30,517 | Dt Worker Thread Started Ls High Command Handler Thread ----- (17112) Dt High Command Handler Thread ----- (28240) DT high priority cmd handler thhread starts: 00006E50 [0x000071e8] | DtManager | INFO | 2025-01-08 10:09:30,518 | Dt Worker Thread Started Ls Data Handler Thread ----- (29592) LS data handler thread starts: 00007398 [0x00007238] | DtManager | INFO | 2025-01-08 10:09:30,518 | Dt Data Handler Thread Started DT data handler thread starts: 00007238 [0x00006e60] | DtManager | INFO | 2025-01-08 10:09:30,518 | Dt Worker Thread Started [0x00004148] | DtManager | INFO | 2025-01-08 10:09:30,518 | Dt Worker Thread Started [0x000015e0] | DtManager | INFO | 2025-01-08 10:09:30,518 | Dt Worker Thread Started [0x00006ebc] | Fusion | INFO | 2025-01-08 10:09:30,520 | Module Handle 00007FF8F1210000 fusionsystem Ls Low Command Handler Thread ----- (13208) LS low priority cmd handler thread starts: 00003398 [0x00003d40] | GPU.MultiBoardMgr | INFO | 2025-01-08 10:09:30,520 | Let There Be CUDA Light! [0x00003d40] | GPU.MultiBoardMgr | INFO | 2025-01-08 10:09:30,520 | Initializing CUDA board manager for Main Display GPU gpu:c9f10b13.5150080d. [0x00006ebc] | Fusion | WARN | 2025-01-08 10:09:30,520 | TBB 2020.3.0.0: C:\Program Files\Blackmagic Design\DaVinci Resolve\tbb.dll [0x0000471c] | Fusion | INFO | 2025-01-08 10:09:30,522 | Module Handle 00007FF8ED1C0000 C:\Program Files\Blackmagic Design\DaVinci Resolve\fusiongraphics.dll [0x000060a0] | GPU.SingleBoardMgr | INFO | 2025-01-08 10:09:30,524 | Board manager thread for "NVIDIA GeForce RTX 4070 Ti" (gpu:c9f10b13.5150080d) is ready. [0x00003d40] | UI.GLInterop | INFO | 2025-01-08 10:09:30,524 | OpenGL interop was initialized. [0x00003d40] | UI.GLInterop | INFO | 2025-01-08 10:09:30,524 | OpenGL interop was initialized. [0x00003d40] | GPU.MultiBoardMgr | INFO | 2025-01-08 10:09:30,524 | Enabled CUDA pinned memory. LS data handler thread starts: 00003D40 [0x000026a8] | Fusion | INFO | 2025-01-08 10:09:30,540 | Module Handle 00007FF8ECAF0000 fusionoperators.dll [0x000063c8] | Fusion | INFO | 2025-01-08 10:09:30,545 | Module Handle 00007FF8EC6B0000 fusioncontrols.dll [0x000009dc] | Fusion | INFO | 2025-01-08 10:09:30,549 | Module Handle 00007FF8EC400000 3d.plugin [0x0000132c] | Fusion | INFO | 2025-01-08 10:09:30,551 | Module Handle 00007FF8EC280000 dimension.plugin [0x0000471c] | Fusion | INFO | 2025-01-08 10:09:30,553 | Module Handle 00007FF8EBB30000 fbx.plugin [0x000001c4] | Fusion | INFO | 2025-01-08 10:09:30,555 | Module Handle 00007FF8EB7B0000 alembic.plugin [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,556 | Show splash screen message: Initializing system components [0x0000301c] | Fusion | INFO | 2025-01-08 10:09:30,556 | Module Handle 00007FF93F400000 fuses.plugin [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,557 | Show splash screen message: Loading video codecs [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,558 | Show splash screen message: Loading video plugins [0x000026a8] | Fusion | INFO | 2025-01-08 10:09:30,560 | Module Handle 00007FF9463C0000 opencolorio.plugin [0x000063c8] | Fusion | INFO | 2025-01-08 10:09:30,561 | Module Handle 00007FF93EC90000 openfx.plugin [0x000009dc] | Fusion | INFO | 2025-01-08 10:09:30,564 | Module Handle 00007FF941B20000 openvr.plugin [0x0000132c] | Fusion | INFO | 2025-01-08 10:09:30,565 | Module Handle 00007FF93D930000 paint.plugin [0x0000471c] | Fusion | INFO | 2025-01-08 10:09:30,567 | Module Handle 00007FF8EB1C0000 particles.plugin [0x000001c4] | Fusion | INFO | 2025-01-08 10:09:30,569 | Module Handle 00007FF8EAF20000 text.plugin [0x0000301c] | Fusion | INFO | 2025-01-08 10:09:30,613 | Module Handle 00007FF8EAD20000 USD.plugin [0x000026a8] | Fusion | INFO | 2025-01-08 10:09:30,616 | Module Handle 00007FF8E6F80000 utilities.plugin [0x00006ebc] | Main | INFO | 2025-01-08 10:09:30,620 | Show splash screen message: Loading Fairlight Engine [0x00003cd4] | IO | INFO | 2025-01-08 10:09:30,623 | IO codec initialization completed in 9 ms. [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.093(006): WASAPI: Scanning Voicemeeter In 2 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.102(000): WASAPI: Device: Voicemeeter In 2 (VB-Audio Voicemeeter VAIO). Scan time 8. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.102(000): WASAPI: Scanning Speakers (Logi Z407) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.141(000): WASAPI: Device: Speakers (Logi Z407). Scan time 38. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.141(000): WASAPI: Scanning Voicemeeter VAIO3 Input (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.149(000): WASAPI: Device: Voicemeeter VAIO3 Input (VB-Audio Voicemeeter VAIO). Scan time 7. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.149(000): WASAPI: Scanning CABLE Input (VB-Audio Virtual Cable) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.165(000): WASAPI: Device: CABLE Input (VB-Audio Virtual Cable). Scan time 15. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.165(000): WASAPI: Scanning Voicemeeter In 5 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.183(000): WASAPI: Device: Voicemeeter In 5 (VB-Audio Voicemeeter VAIO). Scan time 17. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.183(000): WASAPI: Scanning Realtek Digital Output (Realtek USB Audio) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.194(000): WASAPI: Device: Realtek Digital Output (Realtek USB Audio). Scan time 10. Formats = 8 8 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.194(000): WASAPI: Scanning Speakers (Realtek USB Audio) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.203(000): WASAPI: Device: Speakers (Realtek USB Audio). Scan time 9. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.203(000): WASAPI: Scanning Voicemeeter In 4 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.211(000): WASAPI: Device: Voicemeeter In 4 (VB-Audio Voicemeeter VAIO). Scan time 7. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.211(000): WASAPI: Scanning AI Noise-Canceling Speaker (ASUS Utility) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.219(000): WASAPI: Device: AI Noise-Canceling Speaker (ASUS Utility). Scan time 7. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:30,884 | 00.00.00.220(001): WASAPI: Scanning LC34G55T (NVIDIA High Definition Audio) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.280(000): WASAPI: Device: LC34G55T (NVIDIA High Definition Audio). Scan time 60. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.281(001): WASAPI: Scanning Voicemeeter AUX Input (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.300(000): WASAPI: Device: Voicemeeter AUX Input (VB-Audio Voicemeeter VAIO). Scan time 19. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.301(001): WASAPI: Scanning Speakers (2- RODE NT-USB) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.365(000): WASAPI: Device: Speakers (2- RODE NT-USB). Scan time 64. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.366(001): WASAPI: Scanning Voicemeeter In 3 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.374(000): WASAPI: Device: Voicemeeter In 3 (VB-Audio Voicemeeter VAIO). Scan time 8. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.374(000): WASAPI: Scanning Voicemeeter In 1 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.382(000): WASAPI: Device: Voicemeeter In 1 (VB-Audio Voicemeeter VAIO). Scan time 8. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.383(001): WASAPI: Scanning Voicemeeter Input (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.391(000): WASAPI: Device: Voicemeeter Input (VB-Audio Voicemeeter VAIO). Scan time 7. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.394(003): WASAPI: Scanning Voicemeeter Out A3 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.396(000): WASAPI: Device: Voicemeeter Out A3 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.396(000): WASAPI: Scanning Voicemeeter Out A2 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.398(000): WASAPI: Device: Voicemeeter Out A2 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.398(000): WASAPI: Scanning Voicemeeter Out B2 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.401(000): WASAPI: Device: Voicemeeter Out B2 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.401(000): WASAPI: Scanning Voicemeeter Out A5 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.403(000): WASAPI: Device: Voicemeeter Out A5 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.403(000): WASAPI: Scanning Voicemeeter Out B1 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.405(000): WASAPI: Device: Voicemeeter Out B1 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.406(001): WASAPI: Scanning AI Noise-Canceling Microphone (ASUS Utility) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.408(000): WASAPI: Device: AI Noise-Canceling Microphone (ASUS Utility). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.408(000): WASAPI: Scanning Voicemeeter Out A4 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,085 | 00.00.00.410(000): WASAPI: Device: Voicemeeter Out A4 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.410(000): WASAPI: Scanning Voicemeeter Out A1 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.412(000): WASAPI: Device: Voicemeeter Out A1 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.412(000): WASAPI: Scanning Voicemeeter Out B3 (VB-Audio Voicemeeter VAIO) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.414(000): WASAPI: Device: Voicemeeter Out B3 (VB-Audio Voicemeeter VAIO). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.414(000): WASAPI: Scanning Microphone (2- RODE NT-USB) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.416(000): WASAPI: Device: Microphone (2- RODE NT-USB). Scan time 2. Formats = 1 15 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.417(001): WASAPI: Scanning CABLE Output (VB-Audio Virtual Cable) for formats [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.419(000): WASAPI: Device: CABLE Output (VB-Audio Virtual Cable). Scan time 2. Formats = 0 16 formats scanned [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,086 | 00.00.00.455(003): WASAPI: switching to AUTO because exclusive mode not allowed [0x00006ebc] | Fairlight | INFO | 2025-01-08 10:09:31,186 | 00.00.00.563(001): Running Fairlight (ce62a5178395db2a87f553689aaba2226bb3af73) [0x00006ebc] | FairlightLoader | INFO | 2025-01-08 10:09:31,186 | Fairlight lib initialized in 564 ms. [0x000064b0] | UI.GLContext | INFO | 2025-01-08 10:09:31,187 | Creating shared OpenGL context for this thread (2 total). [0x000064b0] | UI.GLIO | INFO | 2025-01-08 10:09:31,212 | Initialized MainPlayer OpenGL I/O on CUDA device 'NVIDIA GeForce RTX 4070 Ti' [0x00006ebc] | UI.GLIO | INFO | 2025-01-08 10:09:31,212 | MainPlayer: OpenGL I/O setup done. [0x000009a4] | UI.GLContext | INFO | 2025-01-08 10:09:31,213 | Creating shared OpenGL context for this thread (3 total). [0x000009a4] | UI.GLIO | INFO | 2025-01-08 10:09:31,235 | Initialized AuxPlayer OpenGL I/O on CUDA device 'NVIDIA GeForce RTX 4070 Ti' [0x00006ebc] | UI.GLIO | INFO | 2025-01-08 10:09:31,235 | AuxPlayer: OpenGL I/O setup done. [0x000073b4] | UI.GLContext | INFO | 2025-01-08 10:09:31,236 | Creating shared OpenGL context for this thread (4 total). [0x000073b4] | UI.Scopes | INFO | 2025-01-08 10:09:31,260 | Initialized GPU Scopes Manager on CUDA device 'NVIDIA GeForce RTX 4070 Ti' A scanner discovery instance could not be created: Class not registered [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,287 | 00.00.00.544(000): WASAPI: switching to AUTO because exclusive mode not allowed [0x000036a0] | Fairlight | INFO | 2025-01-08 10:09:31,287 | 00.00.00.619(004): WASAPI: switching to AUTO because exclusive mode not allowed [0x00006ebc] | UI.MenuBar | WARN | 2025-01-08 10:09:31,312 | Main menu action [workspaceLayoutFusion_sub001Default]'s slot is not defined: workspaceLayoutFusion_sub001Default_triggered() [0x00006ebc] | FusionUtils | WARN | 2025-01-08 10:09:31,317 | Fusion DoAction ACTION_SET_FUSION_HOTKEY ignored, init not completed [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | WARN | 2025-01-08 10:09:31,322 | Keyboard identifiers mismatch 3141 32774 65535 [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | s_PreCheckWin failed. [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | WARN | 2025-01-08 10:09:31,322 | Keyboard identifiers mismatch 1133 2636 11 [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | s_PreCheckWin failed. [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | WARN | 2025-01-08 10:09:31,322 | Keyboard identifiers mismatch 2821 6575 65394 [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | s_PreCheckWin failed. [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | WARN | 2025-01-08 10:09:31,322 | Keyboard identifiers mismatch 2821 6678 65472 [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | s_PreCheckWin failed. [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,322 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | WARN | 2025-01-08 10:09:31,322 | Keyboard identifiers mismatch 6647 3 11 [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,323 | s_PreCheckWin failed. [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,323 | Failed to create device handle (error 5) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,323 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,323 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,323 | Failed to create device handle (error 32) [0x00003a0c] | SyManager | ERROR | 2025-01-08 10:09:31,323 | Failed to create device handle (error 32) [0x00006ebc] | Main | INFO | 2025-01-08 10:09:31,329 | Show splash screen message: Loading Project Settings [0x00006ebc] | Main | INFO | 2025-01-08 10:09:31,726 | Show splash screen message: Loading Media Page [0x00006ebc] | UI.ActionManager | WARN | 2025-01-08 10:09:31,760 | Action [fairlightImmersiveAmbisonicsMetering] is not a global action [0x00006ebc] | UI.ActionManager | WARN | 2025-01-08 10:09:31,760 | Action [fairlightImmersiveGenerateImmersiveMaster] is not a valid global action [0x00006ebc] | UI.ActionManager | WARN | 2025-01-08 10:09:31,760 | Action [fairlightImmersiveRendererSettings] is not a valid global action [0x00006ebc] | UI.ActionManager | WARN | 2025-01-08 10:09:31,760 | Action [fairlightImmersiveEditADMScene] is not a valid global action [0x00006ebc] | UI.ActionManager | WARN | 2025-01-08 10:09:31,760 | Action [fairlightImmersiveAmbisonicsMetering] is not a valid global action [0x00002e20] | Fusion | INFO | 2025-01-08 10:09:31,795 | 347 templates scanned in 0.10 secs [0x00006ebc] | UI.FairlightInterface | WARN | 2025-01-08 10:09:31,836 | SetActionEnabled: Failed to find action [viewTimelineScrollingFixed]'s action connector for handler Id [1] [0x00006ebc] | Main | INFO | 2025-01-08 10:09:31,930 | Show splash screen message: Loading Cut Page [0x00006ebc] | UI.SpeedTimeline | INFO | 2025-01-08 10:09:32,005 | Replay UI is enabled. [0x00006ebc] | Main | INFO | 2025-01-08 10:09:32,127 | Show splash screen message: Loading Edit Page [0x00006ebc] | Main | INFO | 2025-01-08 10:09:32,291 | Show splash screen message: Loading Fusion Page [0x00006ebc] | Main | INFO | 2025-01-08 10:09:32,327 | Show splash screen message: Loading Fairlight Page [0x00006ebc] | Main | INFO | 2025-01-08 10:09:32,424 | Show splash screen message: Loading Color Page [0x00006ebc] | Main | INFO | 2025-01-08 10:09:33,510 | Show splash screen message: Loading Waveform Monitor ****************** Flushing GPU Buffers [0x00006ebc] | Main | INFO | 2025-01-08 10:09:33,746 | Show splash screen message: Loading Audio Plugins [0x00006ebc] | SyManager | INFO | 2025-01-08 10:09:33,778 | Collaboration IP Port 0 [0x00006ebc] | DbCommon2 | INFO | 2025-01-08 10:09:33,778 | Sm2SysIdEntry is not supported in local project library (xml) mode [0x00006ebc] | Main | INFO | 2025-01-08 10:09:33,784 | Show splash screen message: Loading Projects [0x00006ebc] | SyManager.Signals | INFO | 2025-01-08 10:09:33,796 | Current user pointer is changed [0x00006ebc] | UI | WARN | 2025-01-08 10:09:33,812 | UI Persistence - no old persistent data found [0x00006ebc] | IO | INFO | 2025-01-08 10:09:33,821 | RED rocket decode has been disabled in the config file [0x00006ebc] | SyManager.DeckLink | ERROR | 2025-01-08 10:09:33,908 | Failed to create instance.

PC specs:
OS: Windows 11 Home (Build 22631)
Model: ASUSTeK ROG STRIX B660-F GAMING WIFI
CPU: 13th Gen Intel Core i7-13700F, 24 threads, x86-64
RAM: 11.4 GiB used of 15.8 GiB
NVIDIA GPU Driver: 566.36, supports CUDA 12.7
NVIDIA GeForce RTX 4070 Ti

Let me know if there's something missing, I'm not really a computer guy.

[1]: youtube.com/watch?v=24oiE0ubyWU (no hyperlink, I guess I'm not allowed those as a fresh user)

Mon Jan 13, 2025 6:32 pm

Open the Windows "Add or remove programs" Control Panel, and uninstall the DaVinci Resolve Control Panels app.

Tue Jan 14, 2025 8:37 am

I've tried that too, to no avail. Just did a full uninstall and tried installing again, and nothing. Initial preference settings, splash screen, then the app dies.

Uploading the contents of the zip file made with CaptureLogs.bat here.

Tue Jan 14, 2025 5:38 pm

Apparently you have not uninstalled the DaVinci Resolve Control Panel app, because that's still what's causing the crash.

Wed Jan 15, 2025 3:04 pm

OK, that's super weird, because I've scoured my computer for all things Blackmagic and DR between each install. Should I try to install DR without Control Panel, is that what you mean?

Wed Jan 15, 2025 6:03 pm

No. You should open the Windows "Add and remove programs" Control Panel:

: add_remove_select.jpg (382.18 KiB) Viewed 5259 times

Then scroll down the list of apps and select the DaVinci Resolve Control Panels app 3 dots menu and select Uninstall:

: uninstall_control_panels.png (188.63 KiB) Viewed 5259 times

Wed Jan 15, 2025 7:25 pm

I mean, I feel really stupid now, but hey, at least it worked. Thank you so much, Dwaine!

Tue Feb 18, 2025 6:59 pm

I am having the exact same issue, on Windows 11, I have looked through my installed apps over and over again and have not found anything relating to Blackmagic, Fairlight, or Resolve, I have also used the Windows uninstall debugger and have not found anything.

Code: Select all: [0x00000af4] | Undefined | INFO | 2025-02-18 09:40:16,653 | -------------------------------------------------------------------------------- [0x00000af4] | Undefined | INFO | 2025-02-18 09:40:16,654 | Loaded log config from C:\Users\jacks\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\log-conf.xml [0x00000af4] | Undefined | INFO | 2025-02-18 09:40:16,654 | -------------------------------------------------------------------------------- [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,656 | Running DaVinci Resolve v19.1.3.0007 (Windows/MSVC x86_64) [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,656 | BMD_BUILD_UUID f5bea83e-43e6-45ee-9d20-11ecdf7aee84 [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,656 | BMD_GIT_COMMIT 21640d34108b08ab4ea108917e09dce73d79d908 [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,656 | Starting GPUDetect 1.2_6-a2 [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,722 | Done in 65 ms. [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | Detected System: [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | - OS: Windows 11 Home (Build 22631) [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | - Model: Micro-Star MPG Z490 GAMING EDGE WIFI (MS-7C79) [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | - System ID: 262ad76d-072c-4b79-b591-d2d3c705dc88 [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | - CPU: Intel Core i9-10900K, 20 threads, x86-64 [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | - RAM: 14.2 GiB used of 63.9 GiB [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | - NVIDIA GPU Driver: 572.16, supports CUDA 12.8 [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,723 | Detected 1 GPUs: [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | - "NVIDIA GeForce RTX 3080" (gpu:06d069cb.5150080d) <- Main Display GPU [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | Discrete, 1.3 GiB used of 9.6 GiB VRAM, PCI:1:0 (x16) [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | Matches: CUDA, DirectX, NVAPI, NVML, OpenCL, Win32 [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | Detected 2 monitors: [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | - "Generic PnP Monitor" <- Main Monitor [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | 2560x1440, connected to "NVIDIA GeForce RTX 3080" (gpu:06d069cb.5150080d) [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | - "Generic PnP Monitor" <- Main Monitor [0x00000af4] | GPUDetect | INFO | 2025-02-18 09:40:16,724 | 1920x1080, connected to "NVIDIA GeForce RTX 3080" (gpu:06d069cb.5150080d) [0x00000af4] | Main.GPUConfig | INFO | 2025-02-18 09:40:16,725 | Compute API set to automatic, defaulting to CUDA. [0x00000af4] | Main.GPUConfig | INFO | 2025-02-18 09:40:16,725 | Selected compute API: CUDA [0x00000af4] | Main.GPUConfig | INFO | 2025-02-18 09:40:16,725 | Automatic GPU Selection: [0x00000af4] | Main.GPUConfig | INFO | 2025-02-18 09:40:16,725 | - "NVIDIA GeForce RTX 3080" (gpu:06d069cb.5150080d) [0x00000af4] | IO | INFO | 2025-02-18 09:40:16,725 | RED InitializeSdk with library path at C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries [0x00000af4] | IO | INFO | 2025-02-18 09:40:16,836 | R3DAPI 8.5.1-53601 (20240308 Wx64S) R3DSDK 8.5.1-53601 (20240308 Wx64D C3B3) RED CUDA 8.5.1-53598 (20240308) [C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries\] init is successful [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,836 | 0 RED rocket cards available [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,836 | Setting Red Dt threads to 0 [0x00000af4] | SyManager.DeckLink | ERROR | 2025-02-18 09:40:16,838 | Failed to create instance. [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,838 | Decklink model name: '', version: '' [0x00000af4] | DVIP | INFO | 2025-02-18 09:40:16,838 | DVIP release/19.1.3 build 2 (8d0288bb60752cd68847f3956de0cc1a4487f3f7). Release, version 19.1.3. [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,839 | Using DNxHR library v2.7.5.873r [0x000023c8] | Fusion | INFO | 2025-02-18 09:40:16,914 | Fusion Build: f51f3683_0005 (Jan 14 2025 17:02:59) [0x00003498] | SyManager | ERROR | 2025-02-18 09:40:16,915 | BlackmagicIDHelper::GetProjectLibraries() - Access token is empty [0x000067b0] | Fusion | INFO | 2025-02-18 09:40:16,918 | fusionsystem: = "E:\Program Files\Blackmagic Design\DaVinci Resolve\fusionsystem.dll" [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,922 | NVDEC decodes VP9, chroma 4:2:0, bitdepth 8, upto 8192 x 8192 [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,923 | NVDEC decodes VP9, chroma 4:2:0, bitdepth 10, upto 8192 x 8192 [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,924 | NVDEC decodes AV1, chroma 4:2:0, bitdepth 8, upto 8192 x 8192 [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,926 | NVDEC decodes AV1, chroma 4:2:0, bitdepth 10, upto 8192 x 8192 [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,926 | Nvidia : driverVer(208), SDK(12:2), isLegacy(0) [0x00000af4] | UI | INFO | 2025-02-18 09:40:16,929 | UI language is set to "en". [0x000067b0] | Fusion | INFO | 2025-02-18 09:40:16,930 | FusionLibs: = "E:\Program Files\Blackmagic Design\DaVinci Resolve\" [0x000067b0] | Fusion | INFO | 2025-02-18 09:40:16,930 | UserData: = "C:\Users\jacks\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Fusion" [0x000067b0] | Fusion | INFO | 2025-02-18 09:40:16,930 | Profiles: = "UserData:Profiles\" [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,932 | Nvidia GPU (0) is initialised as decoding and encoding device. [0x000062ec] | IO | INFO | 2025-02-18 09:40:16,935 | IO codec library load completed in 97 ms. [0x00000af4] | Main | INFO | 2025-02-18 09:40:16,935 | Local SysId:d8bbc14869ee Hostname:Stahl-PC Timezone:America/New_York UTC-0500 [0x00000af4] | IO | INFO | 2025-02-18 09:40:16,955 | WMF encoder cnt for SW (hvc1) is (1) [0x00000af4] | IO | INFO | 2025-02-18 09:40:17,049 | WMF encoder cnt for HW (hvc1) is (1) [0x00000af4] | IO | INFO | 2025-02-18 09:40:17,063 | WMF encoder cnt for SW (hvc1) is (0) [0x00000af4] | IO | INFO | 2025-02-18 09:40:17,078 | WMF encoder cnt for HW (hvc1) is (1) [0x00000af4] | IO | INFO | 2025-02-18 09:40:17,078 | Setting codec capacity (0) [0x0000618c] | DbCommon2 | INFO | 2025-02-18 09:40:17,080 | Loading dblist file: C:\Users\jacks\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\dblist.conf [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,137 | Finished loading Application style sheet [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,155 | Show splash screen [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,155 | Show splash screen message: Starting Up [0x00000af4] | UI.GLContext | INFO | 2025-02-18 09:40:17,505 | Creating shared OpenGL context for this thread (1 total). [0x00000af4] | UI.GLContext | INFO | 2025-02-18 09:40:17,520 | Initialized OpenGL 4.5 (requested 4.5) on device 'NVIDIA Corporation NVIDIA GeForce RTX 3080/PCIe/SSE2' [0x00000af4] | BtCommon | INFO | 2025-02-18 09:40:17,520 | Memory config: reserved=12273M pinned=8000M log=0 [0x00000af4] | BtCommon | INFO | 2025-02-18 09:40:17,520 | Using default pooled memory manager [0x000023a4] | LeManager | INFO | 2025-02-18 09:40:17,520 | 521, 29 [0x00006530] | BtCommon | INFO | 2025-02-18 09:40:17,520 | BtResourceManager Process Thread Started [0x00000af4] | SyManager | INFO | 2025-02-18 09:40:17,558 | Total: 20, NumDtThreads: 8, NumComms: 0, NumSites: 1 [0x00000af4] | SyManager | INFO | 2025-02-18 09:40:17,558 | Lookaheads -> playback = 20, record = 20, stop = 2 [0x00000af4] | DtManager | INFO | 2025-02-18 09:40:17,559 | Using 8 generic IO threads [0x00000af4] | DtManager | INFO | 2025-02-18 09:40:17,559 | Total of 16 IO threads (including 8 generic and 8 Red decode threads) [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,561 | Show splash screen message: Loading Project Libraries [0x00004318] | DtManager | INFO | 2025-02-18 09:40:17,562 | Dt Worker Thread Started [0x000049ac] | DtManager | INFO | 2025-02-18 09:40:17,562 | Dt Worker Thread Started [0x00005fdc] | GsManager | INFO | 2025-02-18 09:40:17,562 | Gs Processor Thread ----- (24540) [0x000034f4] | DtManager | INFO | 2025-02-18 09:40:17,562 | Dt Data Handler Thread Started [0x00006568] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x00002af4] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x00005acc] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x000053a0] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x000063dc] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x00003dcc] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x00002f78] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x00000a84] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x000018c8] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x00004a94] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x000043a0] | DtManager | INFO | 2025-02-18 09:40:17,563 | Dt Worker Thread Started [0x0000561c] | DtManager | INFO | 2025-02-18 09:40:17,564 | Dt Worker Thread Started [0x000066cc] | DtManager | INFO | 2025-02-18 09:40:17,564 | Dt Worker Thread Started [0x0000217c] | DtManager | INFO | 2025-02-18 09:40:17,564 | Dt Worker Thread Started [0x00000d70] | DtManager | INFO | 2025-02-18 09:40:17,565 | Dt Worker Thread Started [0x0000237c] | DtManager | INFO | 2025-02-18 09:40:17,565 | Dt Worker Thread Started [0x00000af4] | Fusion | INFO | 2025-02-18 09:40:17,569 | Module Handle 00007FF805940000 fusionsystem [0x00000af4] | Fusion | WARN | 2025-02-18 09:40:17,569 | TBB 2020.3.0.0: E:\Program Files\Blackmagic Design\DaVinci Resolve\tbb.dll [0x00004fe4] | Fusion | INFO | 2025-02-18 09:40:17,570 | Module Handle 00007FF802260000 E:\Program Files\Blackmagic Design\DaVinci Resolve\fusiongraphics.dll [0x00002290] | GPU.MultiBoardMgr | INFO | 2025-02-18 09:40:17,570 | Let There Be CUDA Light! [0x00002290] | GPU.MultiBoardMgr | INFO | 2025-02-18 09:40:17,570 | Initializing CUDA board manager for Main Display GPU gpu:06d069cb.5150080d. [0x000055d0] | GPU.SingleBoardMgr | INFO | 2025-02-18 09:40:17,575 | Board manager thread for "NVIDIA GeForce RTX 3080" (gpu:06d069cb.5150080d) is ready. [0x00002290] | UI.GLInterop | INFO | 2025-02-18 09:40:17,575 | OpenGL interop was initialized. [0x00002290] | UI.GLInterop | INFO | 2025-02-18 09:40:17,575 | OpenGL interop was initialized. [0x00002290] | GPU.MultiBoardMgr | INFO | 2025-02-18 09:40:17,575 | Enabled CUDA pinned memory. [0x00003f40] | Fusion | INFO | 2025-02-18 09:40:17,593 | Module Handle 00007FF801B90000 fusionoperators.dll [0x00004678] | Fusion | INFO | 2025-02-18 09:40:17,598 | Module Handle 00007FF8018E0000 3d.plugin [0x00003638] | Fusion | INFO | 2025-02-18 09:40:17,604 | Module Handle 00007FF8014A0000 fusioncontrols.dll [0x00000c84] | Fusion | INFO | 2025-02-18 09:40:17,605 | Module Handle 00007FF801120000 alembic.plugin [0x00004fe4] | Fusion | INFO | 2025-02-18 09:40:17,608 | Module Handle 00007FF800FA0000 dimension.plugin [0x000067b0] | Fusion | INFO | 2025-02-18 09:40:17,609 | Module Handle 00007FF800850000 fbx.plugin [0x00006764] | Fusion | INFO | 2025-02-18 09:40:17,611 | Module Handle 000001218AD70000 fuses.plugin [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,611 | Show splash screen message: Initializing system components [0x00003f40] | Fusion | INFO | 2025-02-18 09:40:17,612 | Module Handle 000001218BD90000 opencolorio.plugin [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,613 | Show splash screen message: Loading video codecs [0x00004678] | Fusion | INFO | 2025-02-18 09:40:17,614 | Module Handle 00007FF800380000 openfx.plugin [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,614 | Show splash screen message: Loading video plugins [0x00003638] | Fusion | INFO | 2025-02-18 09:40:17,615 | Module Handle 00007FF800340000 openvr.plugin [0x00000c84] | Fusion | INFO | 2025-02-18 09:40:17,617 | Module Handle 00007FF800200000 paint.plugin [0x00004fe4] | Fusion | INFO | 2025-02-18 09:40:17,619 | Module Handle 00007FF800120000 particles.plugin [0x000067b0] | Fusion | INFO | 2025-02-18 09:40:17,621 | Module Handle 00007FFFDB920000 text.plugin [0x00006764] | Fusion | INFO | 2025-02-18 09:40:17,652 | Module Handle 00007FFFDB720000 USD.plugin [0x00003f40] | Fusion | INFO | 2025-02-18 09:40:17,654 | Module Handle 00007FFFD7A90000 utilities.plugin [0x00000af4] | Main | INFO | 2025-02-18 09:40:17,658 | Show splash screen message: Loading Fairlight Engine [0x00005ecc] | IO | INFO | 2025-02-18 09:40:17,659 | IO codec initialization completed in 5 ms. [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.112(004): WASAPI: Scanning SteelSeries Sonar - Gaming (SteelSeries Sonar Virtual Audio Device) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.121(000): WASAPI: Device: SteelSeries Sonar - Gaming (SteelSeries Sonar Virtual Audio Device). Scan time 9. Formats = 0 16 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.121(000): WASAPI: Scanning SteelSeries Sonar - Chat (SteelSeries Sonar Virtual Audio Device) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.130(000): WASAPI: Device: SteelSeries Sonar - Chat (SteelSeries Sonar Virtual Audio Device). Scan time 9. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.131(001): WASAPI: Scanning Headphones (2- Bose QC Headphones) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.185(000): WASAPI: Device: Headphones (2- Bose QC Headphones). Scan time 54. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.185(000): WASAPI: Scanning SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.194(000): WASAPI: Device: SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device). Scan time 8. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.194(000): WASAPI: Scanning ASUS VG24V (NVIDIA High Definition Audio) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.248(000): WASAPI: Device: ASUS VG24V (NVIDIA High Definition Audio). Scan time 53. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:17,948 | 00.00.00.248(000): WASAPI: Scanning Speakers (High Definition Audio Device) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.302(000): WASAPI: Device: Speakers (High Definition Audio Device). Scan time 53. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.304(002): WASAPI: Scanning SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.307(000): WASAPI: Device: SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device). Scan time 3. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.307(000): WASAPI: Scanning Microphone (3- HyperX SoloCast) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.311(000): WASAPI: Device: Microphone (3- HyperX SoloCast). Scan time 3. Formats = 1 15 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.311(000): WASAPI: Scanning Headset (2- Bose QC Headphones) for formats [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.315(000): WASAPI: Device: Headset (2- Bose QC Headphones). Scan time 3. Formats = 0 16 formats scanned [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,149 | 00.00.00.358(002): WASAPI: switching to AUTO because exclusive mode not allowed [0x00000af4] | Fairlight | INFO | 2025-02-18 09:40:18,242 | 00.00.00.580(001): Running Fairlight (d6cba4da45ed960e5d5d115d2aa12e3c3772f2a5) [0x00000af4] | FairlightLoader | INFO | 2025-02-18 09:40:18,243 | Fairlight lib initialized in 581 ms. [0x000016a8] | UI.GLContext | INFO | 2025-02-18 09:40:18,243 | Creating shared OpenGL context for this thread (2 total). [0x000016a8] | UI.GLIO | INFO | 2025-02-18 09:40:18,274 | Initialized MainPlayer OpenGL I/O on CUDA device 'NVIDIA GeForce RTX 3080' [0x00000af4] | UI.GLIO | INFO | 2025-02-18 09:40:18,274 | MainPlayer: OpenGL I/O setup done. [0x00002ed0] | UI.GLContext | INFO | 2025-02-18 09:40:18,274 | Creating shared OpenGL context for this thread (3 total). [0x00002ed0] | UI.GLIO | INFO | 2025-02-18 09:40:18,303 | Initialized AuxPlayer OpenGL I/O on CUDA device 'NVIDIA GeForce RTX 3080' [0x00000af4] | UI.GLIO | INFO | 2025-02-18 09:40:18,303 | AuxPlayer: OpenGL I/O setup done. [0x00003ab0] | UI.GLContext | INFO | 2025-02-18 09:40:18,304 | Creating shared OpenGL context for this thread (4 total). [0x00003ab0] | UI.Scopes | INFO | 2025-02-18 09:40:18,334 | Initialized GPU Scopes Manager on CUDA device 'NVIDIA GeForce RTX 3080' [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,351 | 00.00.00.549(002): WASAPI: switching to AUTO because exclusive mode not allowed [0x00003ff8] | Fairlight | INFO | 2025-02-18 09:40:18,351 | 00.00.00.635(002): WASAPI: switching to AUTO because exclusive mode not allowed [0x00000af4] | UI.MenuBar | WARN | 2025-02-18 09:40:18,409 | Main menu action [workspaceLayoutFusion_sub001Default]'s slot is not defined: workspaceLayoutFusion_sub001Default_triggered() [0x00000af4] | FusionUtils | WARN | 2025-02-18 09:40:18,416 | Fusion DoAction ACTION_SET_FUSION_HOTKEY ignored, init not completed [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,421 | Failed to create device handle (error 32) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,421 | Failed to create device handle (error 32) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,421 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,421 | Failed to create device handle (error 32) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,421 | Failed to create device handle (error 5) [0x00000af4] | Main | INFO | 2025-02-18 09:40:18,432 | Show splash screen message: Loading Project Settings [0x000030a4] | SyManager | WARN | 2025-02-18 09:40:18,483 | Keyboard identifiers mismatch 5218 31865 1 [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | s_PreCheckWin failed. [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 32) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 32) [0x000030a4] | SyManager | WARN | 2025-02-18 09:40:18,483 | Keyboard identifiers mismatch 5426 153 1 [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | s_PreCheckWin failed. [0x000030a4] | SyManager | WARN | 2025-02-18 09:40:18,483 | Keyboard identifiers mismatch 5426 153 1 [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | s_PreCheckWin failed. [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 32) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 32) [0x000030a4] | SyManager | WARN | 2025-02-18 09:40:18,483 | Keyboard identifiers mismatch 1008 2443 65472 [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | s_PreCheckWin failed. [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | WARN | 2025-02-18 09:40:18,483 | Keyboard identifiers mismatch 0 0 1 [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | s_PreCheckWin failed. [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 32) [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | Failed to create device handle (error 5) [0x000030a4] | SyManager | WARN | 2025-02-18 09:40:18,483 | Keyboard identifiers mismatch 0 0 1 [0x000030a4] | SyManager | ERROR | 2025-02-18 09:40:18,483 | s_PreCheckWin failed. [0x00003f04] | Fusion | INFO | 2025-02-18 09:40:18,901 | 347 templates scanned in 0.12 secs [0x00000af4] | Main | INFO | 2025-02-18 09:40:19,056 | Show splash screen message: Loading Media Page [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:19,105 | Action [fairlightImmersiveAmbisonicsMetering] is not a global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:19,105 | Action [fairlightImmersiveGenerateImmersiveMaster] is not a valid global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:19,105 | Action [fairlightImmersiveRendererSettings] is not a valid global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:19,105 | Action [fairlightImmersiveEditADMScene] is not a valid global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:19,105 | Action [fairlightImmersiveAmbisonicsMetering] is not a valid global action [0x00000af4] | UI.FairlightInterface | WARN | 2025-02-18 09:40:19,212 | SetActionEnabled: Failed to find action [viewTimelineScrollingFixed]'s action connector for handler Id [1] [0x00000af4] | Main | INFO | 2025-02-18 09:40:19,360 | Show splash screen message: Loading Cut Page [0x00000af4] | UI.SpeedTimeline | INFO | 2025-02-18 09:40:19,471 | Replay UI is enabled. [0x00000af4] | Main | INFO | 2025-02-18 09:40:19,667 | Show splash screen message: Loading Edit Page [0x00000af4] | Main | INFO | 2025-02-18 09:40:19,921 | Show splash screen message: Loading Fusion Page [0x00000af4] | Main | INFO | 2025-02-18 09:40:19,981 | Show splash screen message: Loading Fairlight Page [0x00000af4] | Main | INFO | 2025-02-18 09:40:20,140 | Show splash screen message: Loading Color Page [0x00000af4] | Main | INFO | 2025-02-18 09:40:21,951 | Show splash screen message: Loading Waveform Monitor [0x00000af4] | Main | INFO | 2025-02-18 09:40:22,346 | Show splash screen message: Loading Audio Plugins [0x00000af4] | SyManager | INFO | 2025-02-18 09:40:22,406 | Collaboration IP Port 0 [0x00000af4] | DbCommon2 | INFO | 2025-02-18 09:40:22,406 | Sm2SysIdEntry is not supported in local project library (xml) mode [0x00000af4] | SyManager | ERROR | 2025-02-18 09:40:22,406 | Failed to parse key (SkipVersion) from JsonObject [0x00000af4] | Main | INFO | 2025-02-18 09:40:22,414 | Show splash screen message: Loading Projects [0x00000af4] | SyManager.Signals | INFO | 2025-02-18 09:40:22,433 | Current user pointer is changed [0x00000af4] | UI | WARN | 2025-02-18 09:40:22,462 | UI Persistence - no old persistent data found [0x00000af4] | IO | INFO | 2025-02-18 09:40:22,484 | RED rocket decode has been disabled in the config file [0x00000af4] | SyManager.DeckLink | ERROR | 2025-02-18 09:40:22,625 | Failed to create instance. [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:22,661 | Action [fairlightImmersiveGenerateImmersiveMaster] is not a valid global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:22,661 | Action [fairlightImmersiveRendererSettings] is not a valid global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:22,661 | Action [fairlightImmersiveEditADMScene] is not a valid global action [0x00000af4] | UI.ActionManager | WARN | 2025-02-18 09:40:22,661 | Action [fairlightImmersiveAmbisonicsMetering] is not a valid global action [0x00000af4] | SyManager.Gallery | INFO | 2025-02-18 09:40:22,876 | Start purging still caches [0x00000af4] | SyManager.Gallery | INFO | 2025-02-18 09:40:22,876 | Finish purging still caches [0x00000af4] | SyManager.Signals | INFO | 2025-02-18 09:40:22,925 | Media pool relink status changed to 0 [0x00000af4] | FusionUtils | WARN | 2025-02-18 09:40:22,934 | Fusion DoAction ACTION_SET_FUSION_HOTKEY ignored, init not completed [0x00000af4] | UI | INFO | 2025-02-18 09:40:22,942 | Launching project manager [0x00000af4] | SyManager.Signals | INFO | 2025-02-18 09:40:22,943 | Main view page is changed to 12 [0x00000af4] | Main | INFO | 2025-02-18 09:40:22,964 | Show splash screen message: Ready [0x00000af4] | UI | INFO | 2025-02-18 09:40:22,966 | Gallery pointer is changed, refreshing color gallery [0x00000af4] | UI | INFO | 2025-02-18 09:40:22,973 | Gallery pointer is changed, refreshing gallery browser [0x00000af4] | Main | INFO | 2025-02-18 09:40:23,041 | Close splash screen [0x00000af4] | Main | INFO | 2025-02-18 09:40:23,042 | Launching main loop [0x00003ab0] | UI.Scopes | INFO | 2025-02-18 09:40:23,101 | GPU Scopes thread done.

Thu Feb 20, 2025 1:47 am

Need a complete Resolve diagnostics log and Windows System Information .NFO file, as detailed below:

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows Desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).

Then open the Windows System Information app and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here. Make sure the links don't require access credentials.

If you are a new Forum user, you may not be allowed to post URLs. If this happens, just put a space near the front of the URL, so the system doesn't think it's a URL.

Thu Feb 20, 2025 6:46 pm

Here it is, thank you so much for helping, I have been using Resolve through parsec on my laptop for months because of this haha!

https://www. dropbox.com/scl/fo/1o8e9inwysx39abn3pkxi/ALCVMH41Ij4uJqGtgSO-gCE?rlkey=rkuylx8s9kfs7ezv5wtb41q55&st=l1dsjini&dl=0

Fri Feb 21, 2025 1:20 am

It appears your Python 3.12 install is causing Resolve to crash. If you are not using Python, removing it would be the simplest solution. If you are using it, updating it should help.

Fri Feb 21, 2025 1:32 pm

Thank you so much! I actually am using Python but it is weird, it was using an old installation I never pointed to in my environment paths. I deleted it and it finally works, thank you so much!

Thu Jun 05, 2025 3:45 pm

Hey, super confused, was working 48 hours ago and I have had no updates and installed nothing that should interact with Davinci, I had work that I had to do quickly so I uninstalled and reinstalled but still not working, any help would be appreciated. I attempted to upload logs but the maximus file size of this page is 1000 kb, mine are 1,400 kb

Thu Jun 05, 2025 5:27 pm

You need to put your logs on a file sharing site and provide a link to the file here.

Since you are a new Forum user, it may not allow you to post a URL. If that happens, add a space near the front of the URL, so the system doesn't see it as a URL.

Thu Jun 05, 2025 6:26 pm

https://drive.google.com/file/d/1t6DkBh ... sp=sharing
Does this work?

Fri Jun 06, 2025 2:11 am

Yes, that works.

Logs are a bit confusing. It started crashing on 6-3. A couple of 6-3 crashes, then a couple of 6-4 crashes. But the next to last 6-4 crash was at 15:48. But then there is one good log on 6-4 at 15:49 to 16:08. Then the final crash log at 16:37.

So crash crash crash crash, then working, then crash.

What changed between the crash at 15:48 and the working project at 15:49?

Were any displays added or changed to the laptop? Or any other external peripherals/storage devices?

And then was something changed from the working project end at 16:08 and the final crash at 16:37?

A Windows System Information .NFO file might be helpful. Open the Windows System Information app and select its File - Save menu to generate the .NFO file.

Fri Jun 06, 2025 5:39 pm

Nothing, I seemingly wasn't doing anything then, here's NFO

https://drive.google.com/file/d/15hzK7H ... sp=sharing

Fri Jun 06, 2025 10:37 pm

The NFO doesn't point to anything helpful.

So try the following and see if that helps:

The following process will MOVE your Resolve preferences files to a backup location. This will force Resolve to create a new set of default preferences files when it launches. If this solves the launch issue, that would imply there was some corrupt preferences related file causing the startup issue.

Open File Explorer Options, and on the View tab, enable "Show hidden files, folders and drives".

Also unselect "Hide extensions for known file types".

Then in File Explorer, navigate to this folder:

C:\Users\jonah\AppData\Roaming\Blackmagic Design\DaVinci Resolve

Rename the Preferences folder to Preferences.old

Now see if Resolve will start.

If it does, it will have all the Resolve preferences set to default values.

If you had more than the standard default "Local Database" project library, those will not be shown. You'll need select the "Add Project Library" button and then select the "Connect" item, then enter the name and location of the project library(s). You can find that info in the dblist.conf file in the Preferences.old folder.

And if you had any other Resolve Preferences items modified from their default values, you'll need to modify those again as desired.

Sat Jun 07, 2025 7:44 pm

Did that successfully but still won't start. Is there anything else that could be causing a problem?

Mon Jun 09, 2025 5:38 pm

Generate a new Resolve log file and send a link to that.

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