Issues with working simultaneously in the cloud

Hi there!

we are currently working on a project in the Davinci Resolve Cloud with at least 10 participants.

here are the problems we are dealing with which cost us a lot of time and nerves:

- We need to track masks (on the color page) mostly from scratch and by hand. It happens that the tracking/Keyframes just disappear when you switch the clip for a moment. The whole work you did just vanished. Seems to be a problem with the syncing of all participants somehow.

- When someone enters the project and opens a timeline your footage turns offline. It's like the footage gets a new path (everyone has their footage local) and of course can't find it. Why can't the cloud understand that the different users have different paths for the footage? We do not work with proxies, we just link the footage originally. Problem for example: I'm rendering a timeline, someone enters the project and relinks all his footage at that time. My rendering would fail because of the relinking of a totally different user.

- There are major performance issues sometimes (masks/power windows can't be moved properly).

I hope I could explain it properly and that someone might know something about these issues.

Cheers!
Julia

Sorry to see that nobody has responded to you yet. You have a more advanced cloud editing situation than I so I can't help you. Kinda lame that nobody else or support has chimed in.

Julia, have you checked path mapping settings?
Path mapping tells Resolve:

“When this media path is found in the project, replace it with this path on my machine.”

This prevents relinking issues when different users have footage stored in different locations — e.g.:
• User A has media at D:\Projects\FilmA\Media\
• User B has media at /Users/bob/Documents/FilmA/Media/

Without path mapping, when Bob relinks media, it overwrites User A’s path in the project, making User A’s footage go offline.


Go to File > Project Settings → General Options → Working Folders.

In the bottom of the dialog (or sometimes in Project Manager > Right-click your project > Configure Collaboration), you’ll find path mapping options.


• You can set multiple path mappings if needed.
• This is per Resolve installation, so each user must configure it on their own machine.
• Path mapping only affects media relinking; it won’t sync the files themselves (you’ll still need everyone to have the same media).

• Keep folder names identical across users when possible — e.g., always use Media as the root folder in the path.
Also avoid doing relinking unless you know the other users aren’t connected, working or rendering. Path mapping does not work well with render jobs. If someone relinks while another user is rendering, the render may fail due to swapped paths.

You still need to ensure that everyone has the exact same media files in their mapped paths (no missing clips or mismatches).