Subtitles Crash

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NikolaiWaldman

  • Posts: 19
  • Joined: Tue Nov 17, 2020 3:04 pm
  • Location: Gothenburg, Sweden
  • Real Name: Nikolai Waldman

Subtitles Crash

PostSat Apr 05, 2025 11:14 am

When adding subtitles to a timeline with only audio and no video Resolve crashes. It does not create a crash report. Restarting the Project just crashes it again before I can do anything.

What I can find in Console just before Resolve crashes is:

AUTHREQ_ATTRIBUTION: msgID=185.3321, attribution={responsible={TCCDProcess: identifier=com.blackmagic-design.DaVinciResolve, pid=40805, auid=501, euid=501, responsible_path=/Applications/DaVinci Resolve_20_b1/DaVinci Resolve.app/Contents/MacOS/Resolve, binary_path=/Applications/DaVinci Resolve_20_b1/DaVinci Resolve.app/Contents/MacOS/Resolve}, accessing={TCCDProcess: identifier=com.apple.coremedia.videodecoder, pid=40822, auid=501, euid=501, binary_path=/System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTDecoderXPCService.xpc/Contents/MacOS/VTDecoderXPCService}, requesting={TCCDProcess: identifier=com.apple.WindowServer, pid=185, auid=88, euid=88, binary_path=/System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer}, },
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IsraEliteMedia

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  • Location: Israel
  • Real Name: Erik Davis

Re: Subtitles Crash with Blank Video on Timeline

PostThu Apr 10, 2025 6:19 am

I would like to confirm this excellent observation by Nikolai.

I was able to duplicate the "blank video" crashes audio subtitles bug twice consecutively. Then when I put a video clip to replace the blank section on the timeline, the subtitles worked as expected.

Erik
SYSTEM SPECS
DR Studio 20 Beta 3 (2 seats) Win 11 Pro (fully updated)
13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
128GB RAM DDR5
NVIDIA GeForce RTX 4090 Studio Driver 572.83

Erik Davis, IsraEliteMedia--Zichron Yaakov, Israel
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Shrinivas Ramani

Blackmagic Design

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Re: Subtitles Crash

PostThu Apr 10, 2025 9:26 am

Hi Nikolai, Erik,

Would you be able to provide a screen recording and/or steps in a new project to reproduce the issue?

Can you add info on whether it was an unresponsive app or a crash to desktop, hang/beachball, machine reboot or something else?

Thank you for the report
Shrinivas
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IsraEliteMedia

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  • Real Name: Erik Davis

Re: Subtitles Crash

PostSat Apr 12, 2025 3:48 pm

Hi Shrinivas, appreciate your attention to the post. Today, I had time to go back to try and reproduce the problem, and of course, I couldn't recreate the problem. I will keep an eye out for it again as once the problem does surface, I can crash Resolve 4 or 5 times in a row no problem.

Erik
SYSTEM SPECS
DR Studio 20 Beta 3 (2 seats) Win 11 Pro (fully updated)
13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
128GB RAM DDR5
NVIDIA GeForce RTX 4090 Studio Driver 572.83

Erik Davis, IsraEliteMedia--Zichron Yaakov, Israel

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