Half of my clip is showing "media offline"

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oh_livs12

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  • Joined: Sat Apr 05, 2025 9:16 am
  • Real Name: Olivia Wang

Half of my clip is showing "media offline"

PostMon Apr 14, 2025 2:04 pm

Beginner here: Anyone have a second to help me with why half of a clip im trying to work on is showing “media offline”..it’s a DR training material clip ..I’ve tried relinking it and nothing..
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Marc Wielage

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Re: Half of my clip is showing "media offline"

PostTue Apr 15, 2025 3:35 am

If you're running into Media Offline problems, check these things:

1) are the drives listed correctly in User -> System -> Media Storage?

2) are there any potential filename conflicts with the source media?

3) be aware that almost all H.264 files do not have accurate embedded timecode, so that can be a potential issue (particularly combined with #2)

4) make sure the drive read/write permissions are set correctly

5) on Mac OS, I would strongly urge you to avoid exFAT, which has problems with Sonoma & Sequoia (strictly my opinion). We generally see better performance with HFS+ (for spinning drives) or APFS (SSDs).

6) check the file path on the Media Page for the missing files and see if you can force a relink. Highlight the files, right-click, choose RELINK MEDIA, and then choose the correct source folder.

7) if the files are H.264/H.265 10-bit, be aware that they will only play in Resolve Studio. (There's quite a few codecs that only play in the Studio version.) For a lot of reasons, highly-compressed H.264/H.265 files are not ideal for post. We generally transcode everything to a better format like ProRes 422 or DNxHR SQX, embed better timecode, and give all the files unique names.

8 ) it's possible only your render cache has gone offline. To ward against that, re-render the cache or just delete it all and then go to the deliver page and try again.

The key is to check the MEDIA PAGE. Look at the rows of media and check where the source drive is. Worst case, relink it all. We try to confine all the media for one project to one folder, so worst case, we'd lasso all the media files, right-click and choose RELINK, and choose that one folder. "In theory," it should just work. Sometimes, just closing the session and re-opening it forces Resolve to go out and check the drive and file paths, and then the session is fine again. And as always, make sure you have enough available space on all connected drives.

Finally: on a Mac, check to make sure you have the latest Pro Video Formats updated:

https://support.apple.com/en-us/106396
Certified DaVinci Resolve Color Trainer • AdvancedColorTraining.com
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Joe Shapiro

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Re: Half of my clip is showing "media offline"

PostTue Apr 15, 2025 11:22 am

Many/most people don’t realize that Resolve uses the Media Offline graphic to mean not only that it can’t access the file but also that it can’t render the frame. That’s why a clip can have some rendered frames and some “offline” frames.

Marc- aren’t you aware of this?
Director, Editor, Problem Solver. Been cutting indie features for 24 years. FCP editor from version 2 to 7.
Resolve 20.0.3B
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Isabelle

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Re: Half of my clip is showing "media offline"

PostThu Apr 17, 2025 2:34 pm

Hello everybody, I am downloaded Davinci Resolve 20 on my MacBook Air 13-inch, 2017 (Mac OS Monterrey). I can not see my MXF rushes when I upload a project (I am using an external disc) and I am wondering why. Is the Mac I am using too old ? Am I doing something wrong ?
All the MXF-files are offline and I tried through different means to relink them but there is no way to do it.
Has anybody any clues ?
Would be grateful for any piece of advice.
Regards
Isabelle

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