- Posts: 2
- Joined: Wed Apr 23, 2025 8:18 pm
- Real Name: ken zhang
Wed Apr 23, 2025 8:23 pm
Dear Blackmagic Design Team and Fellow BMPCC 4K Users,
I’m reaching out to highlight a widespread issue with the BMPCC 4K that many of us are facing and to propose a solution that I hope Blackmagic Design will consider.
The BMPCC 4K is an incredible tool for filmmakers, offering unmatched image quality at its price point. However, a significant number of users, including myself, have been dealing with touchscreen malfunctions. Symptoms include erratic touches, random menu activations, and unintended double-tap zooming (punch-in), which make shooting extremely frustrating. To make matters worse, the repair costs are high, and the process can take 2–6 weeks, disrupting our workflows.
This isn’t an isolated problem. Through discussions on this forum, Reddit, and other platforms, it’s clear that touchscreen issues are a common hardware flaw with the BMPCC 4K.
Given the prevalence of this issue and the high repair costs, I strongly urge Blackmagic Design to release a new firmware update for the BMPCC 4K with the following features to help users work around touchscreen failures:
Option to Disable Touchscreen: Add a setting to completely turn off the touchscreen, allowing full operation via the camera’s physical buttons (e.g., for menu navigation, recording, and focus control). This would let us continue shooting even with a faulty touchscreen, reducing the need for costly repairs.
Toggle for Double-Tap Zoom in Shooting Interface: The random double-tap zooming caused by touchscreen issues often disrupts framing. A setting to disable this feature would ensure the shooting interface remains usable, allowing us to frame shots properly.
These firmware additions would be a game-changer for BMPCC 4K users, enabling us to keep creating without being forced to pay for expensive repairs or endure long downtime. I believe these changes are technically feasible and would demonstrate Blackmagic Design’s commitment to supporting its community.
I’d love to hear from other users who’ve faced similar touchscreen issues—please share your experiences below. To the Blackmagic Design team, thank you for your attention to this matter. We’re hopeful for a response and eagerly await a firmware update that addresses these concerns.
I’m reaching out to highlight a widespread issue with the BMPCC 4K that many of us are facing and to propose a solution that I hope Blackmagic Design will consider.
The BMPCC 4K is an incredible tool for filmmakers, offering unmatched image quality at its price point. However, a significant number of users, including myself, have been dealing with touchscreen malfunctions. Symptoms include erratic touches, random menu activations, and unintended double-tap zooming (punch-in), which make shooting extremely frustrating. To make matters worse, the repair costs are high, and the process can take 2–6 weeks, disrupting our workflows.
This isn’t an isolated problem. Through discussions on this forum, Reddit, and other platforms, it’s clear that touchscreen issues are a common hardware flaw with the BMPCC 4K.
Given the prevalence of this issue and the high repair costs, I strongly urge Blackmagic Design to release a new firmware update for the BMPCC 4K with the following features to help users work around touchscreen failures:
Option to Disable Touchscreen: Add a setting to completely turn off the touchscreen, allowing full operation via the camera’s physical buttons (e.g., for menu navigation, recording, and focus control). This would let us continue shooting even with a faulty touchscreen, reducing the need for costly repairs.
Toggle for Double-Tap Zoom in Shooting Interface: The random double-tap zooming caused by touchscreen issues often disrupts framing. A setting to disable this feature would ensure the shooting interface remains usable, allowing us to frame shots properly.
These firmware additions would be a game-changer for BMPCC 4K users, enabling us to keep creating without being forced to pay for expensive repairs or endure long downtime. I believe these changes are technically feasible and would demonstrate Blackmagic Design’s commitment to supporting its community.
I’d love to hear from other users who’ve faced similar touchscreen issues—please share your experiences below. To the Blackmagic Design team, thank you for your attention to this matter. We’re hopeful for a response and eagerly await a firmware update that addresses these concerns.
