Windows vs Mac and Canon RAW from R5MKll

I have done a search and googled this but I'm still struggling to find a definitive answer to this.

I only just started shooting video with the purchase of a Canon R5 MKll so I will openly admit that this is all a bit new to me. Although I should probably know better given my background in VFX.

I can view and almost playback my footage on my Macbook but I can't for the life of me get anything to show up (except via VLC) on my Windows box, Resolve refuses to load the clips and only loads the audio. I've installed the HEVC plugin from the Windows Store and I've read that this might be a limitation of Windows Hardware, BUT that if I cough up $500 for the Studio version of Resolve all my issues will be resolved, (no pun intended) but then I also read that this might not be the case..... so I'm confused.

I don't really want to continue editing on my Macbook when I have a dedicated Workstation sitting there that I use for Nuke, Lightroom etc. Strangely even Canon's own RAW processing software doesn't seem to want to acknowledge that the files even exist under Windows, so either I'm stuffing things up somewhere or.....

Can someone give me a definitive answer to this please??

This does sound like it might be a limitation of the Free version.

If you can share a clip, someone with Studio can test it for you.

Its not a free vs paid limitation

https://documents.blackmagicdesign.com/ ... 3705210000


What extension are the files you are using? They should be CRM.


R5 raw files work fine for me on Windows, but I never tried in free.

Do expect the performance to be glacial for the 8k raw. Proxies will be your friend.

If Canon's software won't work, I suspect the files got corrupted on ingest. Shoot a 3s clip and post online for other users to try. And maybe someone here with a r5mkii could do the same for you with a known working clip.

Speed will depend on your hardware. The few Canon clips I tested didn't slow down my 2020 desktop.

The fact the Canon software doesn't deal with it implies something other than Resolve.

RAW shouldn't need HEVC.

Speed will depend on your hardware. The few Canon clips I tested didn't slow down my 2020 desktop.

Playback of 8K CRM at half resolution 8K timeline playback I think almost any computer should be able to do as far as CPU and GPU use. Could be VRAM issues though (which cause severe slow downs) as it's using just over 12GB for the media alone. 8K on a 4K timeline VRAM drops to under 10GB. A 16GB+ GPU would be most versatile with 12GB cards being acceptable but probably not 8GB Vram cards.

My experience is Nvidia GPU on Windows.

[quote="ZRGARDNE"]Its not a free vs paid limitation

https://documents.blackmagicdesign.com/ ... 3705210000


What extension are the files you are using? They should be CRM.

The files coming out the camera have an MP4 extension, so perhaps I'm stuffing something up on the Camera side of things?
However looking at your link maybe it a bit issue as there's no mention of 10bit vs 8 bit where Canon is concerned (although, that's for Windows 10 and I'm on 11, although I doubt that would be the reason)

I'm shooting XF-HEVC S YCC422 10 bit
4K-U 100.0P
LGOP
Canon Log 3

These are the setting that everyone else seems to be shooting as far as I can glean from the web.

Speed will depend on your hardware. The few Canon clips I tested didn't slow down my 2020 desktop.

The fact the Canon software doesn't deal with it implies something other than Resolve.

RAW shouldn't need HEVC.

Yes you're correct, the process of elimination.

I'm probably not being very helpful by saying RAW in my title when I meant HEVC as per my other reply.
I always shoot RAW for stills so assumed this is all RAW or a Canon version thereof much like their Compressed "RAW" for stills, but as I said I'm still getting my head around the video side of things with the R5 MKll and I read that shooting pure RAW will increase the files sizes dramatically.

What's strange to me is that if I open up Canon's DPP software I can see the clips, but I can't play them, but the Canon RAW Development software refuses to even acknowledge that files even exist in the directory RAW or otherwise. But if Canon has the ability in Camera to shoot HEVC files then one would assume (perhaps incorrectly) that at least one piece of their software would read said files.

This does sound like it might be a limitation of the Free version.

If you can share a clip, someone with Studio can test it for you.

Good idea, I'll see what other responses I get before I put up a clip of a bird bath or similar. But that might be the go in the long run.

The files coming out the camera have an MP4 extension, so perhaps I'm stuffing something up on the Camera side of things?
However looking at your link maybe it a bit issue as there's no mention of 10bit vs 8 bit where Canon is concerned (although, that's for Windows 10 and I'm on 11, although I doubt that would be the reason)

I'm shooting XF-HEVC S YCC422 10 bit
4K-U 100.0P
LGOP
Canon Log 3

These are the setting that everyone else seems to be shooting as far as I can glean from the web.

MP4 is not raw. It is h.265.

Resolve free on windows does not support h.264/5 10 bit. Transcode all the footage to Dnxhr HQX with Shutter Encoder (free) and it will work fine.

[/quote]

MP4 is not raw. It is h.265.

Resolve free on windows does not support h.264/5 10 bit. Transcode all the footage to Dnxhr HQX with Shutter Encoder (free) and it will work fine.[/quote]


Thanks Zeb,

Yes I kind of realised the error I made yesterday when I looked at the Camera settings. Strange that the free version runs fine on Mac but not windows so I guess it is a hardware limitation of windows.
So circling back to my original question would the Full Studio windows version support this or would I still need to Transcode?

Post a clip and somebody can test.

During Covid I was close to buying the original R5 and had no issues with the clips I tested.

IIRC Canon Raw is compressed. The file size is related to the 24 FPS (or higher) The HEVC file OTOH is likely long GOP which means more or less the file skips duplicate frames. If Canon offered ALL-I HEVC the file size would grow.

So circling back to my original question would the Full Studio windows version support this or would I still need to Transcode?

Resolve paid on Windows supports anything the r5ii can record.

Do note Nvidia 40series- and AMD have no hardware acceleration for the h.265 4:2:2 that your camera and most pro-sumer cameras shoot today.

So expect slow performance for the mp4 files on anything other than intel 11gen+ or Nvidia 50 series. And 50 series needs Resolve V20 beta.

So I still use proxies on my AMD machine for performance reasons.