Transitions crash 19.1.4

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Igor Riđanović

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Transitions crash 19.1.4

PostThu May 22, 2025 11:07 pm

V19.1.4 Build 11 macOS and Windows. Long transitions crash Resolve when the timeline is zoomed in to maximum. It seems that transitions under 30:00 don't crash the app. 01:00:00 does.

Place a long video transition on a clip on V2. Zoom the timeline all the way in.

If you compound this clip and zoom in the app doesn't crash.
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Marc Wielage

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Re: Transitions crash 19.1.4

PostThu May 22, 2025 11:46 pm

Igor, you should attach a link to a crash log so the dev team can take a look at it.
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Igor Riđanović

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Re: Transitions crash 19.1.4

PostFri May 23, 2025 1:14 am

I know, but I can't share logs due to NDAs, Logs contain database names and timeline names, at the very least.
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Igor Riđanović

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Re: Transitions crash 19.1.4

PostFri May 23, 2025 1:15 am

...and in this case, there is nothing logged at the time preceding the crash.
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Jim Simon

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Re: Transitions crash 19.1.4

PostFri May 23, 2025 8:35 pm

You have a 1 hour transition?! :o
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Igor Riđanović

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Re: Transitions crash 19.1.4

PostSat May 24, 2025 12:27 am

Yes. We have a special use case, but not quite that long. We do trailers so it's usually around 2:30.
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Jim Simon

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Re: Transitions crash 19.1.4

PostSat May 24, 2025 3:22 pm

If you can't post logs, can you post Steps to Reproduce?
My Biases:

You NEED training.
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You NEED a calibrated (non-computer) display.

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