DRS crashes when CloudFlare WARP VPN is active

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BartReynaard

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DRS crashes when CloudFlare WARP VPN is active

PostThu Sep 12, 2024 12:16 pm

As the title says. DRS 19.0.1 doesn't start, it crashes, when the VPN of CloudFlare WARP is active.

To be able to work I have to turn it off. Then DRS works fine.

EDIT: if I activate the VPN when DRS is started, it crashes immediately afterwards.

EDIT 2 : the NFO and LOG files

https://drive.google.com/drive/folders/ ... sp=sharing
Last edited by BartReynaard on Fri Sep 13, 2024 1:00 pm, edited 1 time in total.
Bart
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BartReynaard

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 11:13 am

Unknown? Well now you know :-)
Bart
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Steve Alexander

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 11:28 am

Post Resolve logs and an NFO file and hopefully BMD can narrow-in on where the crash occurs.
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BartReynaard

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 12:23 pm

Steve Alexander wrote:Post Resolve logs and an NFO file and hopefully BMD can narrow-in on where the crash occurs.


So let's recap ... I activate the VPN and by starting DRS, ti doesn't start and crash ... I have to turn VPN off then it works ... so help > Create diagnostic log on desktop ?

But does it contain also the previous session ? (the crashed one)
Bart
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Steve Alexander

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 12:45 pm

Yes it does. It has a history of start/end sessions including exceptions. This is how it is used by BMD - they will be able to see where in the code the crash occurs, presumably. That may help them fix the bug, etc.
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BartReynaard

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 1:01 pm

Steve Alexander wrote:Yes it does. It has a history of start/end sessions including exceptions. This is how it is used by BMD - they will be able to see where in the code the crash occurs, presumably. That may help them fix the bug, etc.


Perfect I edited the main post and I have posted the link to the files.
Bart
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Dave Shortman

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 1:07 pm

If Resolve will not start you can also generate crash logs from the command line no need to do it from within resolve
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BartReynaard

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri Sep 13, 2024 2:02 pm

Dave Shortman wrote:If Resolve will not start you can also generate crash logs from the command line no need to do it from within resolve


However now BM has the files ... it will be nice to understand if it's DRS or the WARP VPN ... strangely enough, DRS is the only one application impacted.
Bart
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BartReynaard

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Re: DRS crashes when CloudFlare WARP VPN is active

PostSat Nov 02, 2024 2:17 pm

Nothings was fixed about this issue.
Bart
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Torbjörn Lindström

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri May 23, 2025 2:18 pm

Hi!
I can confirm we are multiple users in our organization experiencing the same issue after we switched VPN solution to Cloudflare Warp.
Apparently it is the included control panels software sending UDP traffic in a manner which Warp interprets as spam and blocks it which causes the crash.
Hope BMD is looking into this.
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Jim Simon

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Re: DRS crashes when CloudFlare WARP VPN is active

PostFri May 23, 2025 8:21 pm

Wouldn't that be something for CloudFlare to look into? That's the software returning a false positive.
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BartReynaard

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Re: DRS crashes when CloudFlare WARP VPN is active

PostTue Jun 24, 2025 9:20 am

Jim Simon wrote:Wouldn't that be something for CloudFlare to look into? That's the software returning a false positive.


I also wrote to them.
As in the case of BM: no answers/no actions.
Bart
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Rohit Gupta

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Re: DRS crashes when CloudFlare WARP VPN is active

PostTue Jun 24, 2025 9:30 am

BartReynaard wrote:
Jim Simon wrote:Wouldn't that be something for CloudFlare to look into? That's the software returning a false positive.


I also wrote to them.
As in the case of BM: no answers/no actions.


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