movie_mafia wrote:Ok guys we are not on here to debate who is the camera expert, promote our website, or show a link to our credits.
You are correct, and no one is doing this.
movie_mafia wrote:After Blackmagic reviewed the footage they asked us to send our camera in for repair or replacement. We are not talking about footage with the black cap on either.
Care to share a DNG of this? It would be beneficial to others to see an example of the problem in properly exposed footage so as to differentiate it with cap on- 0 light footage.
movie_mafia wrote:I find it very interesting that Tom's camera has no issues but he wants to be on this forum telling us we don't know what we're talking about.
Did you read my comments? I clearly stated that my camera exhibited hot pixels if underexposing with slow shutter speed etc
movie_mafia wrote:Don't assume everybody on here is less of an expert then you. Like I said before our company has over 12 years experience working on films and I'm not going to list all our credits for you because that doesn't matter.
Ironic that your first comment is that we are not here to debate who is an expert, and yet you are the first to list an example of such.
If you have a problem with your camera, there are 3 kinds of support you can get.
1 - contact reseller
2 - Contact manufacturer
3 - public support forum.
The third is to discuss with other users as to whether their problem is abnormal or not, how others found a solution or advice. If you decide to use a public support forum as your method of diagnosis or to try to resolve a problem with your camera, do not attack users who seek to assist in such diagnosis.
I have invited users to share examples of DNG's exhibiting the problem in normal conditions, so that I may take time out of my own day to have a look to give them a second opinion - which is also a key part of using a public support forum instead of contacting BMD directly. - no one has done this.
I have provided several 3rd party examples of experts supporting my claims regarding how normal this issue is.
I have provided a secondary example of the effect on a different camera, made by a different company but in the same exposure conditions.
Is this not clearly someone trying to help to diagnose or give a second opinion on a public support forum? Rather than someone apparently trying to prove everyone wrong or promote themselves? I sincerely hope you agree, else your opinion of many other contributors on this forum must be fairly low.
Instead of attacking someone who disagrees with you and has evidence to support the claim by suggesting an ulterior motive to posting - why don't you provide examples to others as to how the problem no longer exists for example - by sharing a DNG from your new cam, at 1600 360 shutter with the cap on?