Camera Shipping Update: 2/8

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cmmora

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Re: Camera Shipping Update: 2/8

PostTue Feb 26, 2013 7:28 pm

My DP just got his yesterday in North Carolina. I wanted to use this camera for my directorial debut a few months ago, but it did not happen. The camera was ordered a hell long time ago and it wasn't available. It would have been cool to see what it could do with a Bollywood type dance number.

Hopefully I will have a project where I can use this camera. At least it is finally here.
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Nic Small

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Re: Camera Shipping Update: 2/8

PostTue Feb 26, 2013 8:57 pm

Christine Peterson wrote:We don't really have any new information to share at the moment, as far as I know. We're just continuing to ship out EF cameras.


Hello Christine, please may I ask you some direct questions?

(1) Customers in Europe who ordered EF cameras as long ago as April last year are still waiting, whilst deliveries are taking place in the USA against orders placed much later, allegedly as recently as last month. Does Blackmagic acknowledge that this is the case?

(2) Anecdotal evidence suggests that at least one dealer in Japan has been able to sell a camera to a customer who came in off the street, with no queue or backlog at all. Could this possibly be true?

(3) Blackmagic's stated policy is to send an equal number of cameras to each of its six worldwide offices, regardless of the populations they serve or the number of orders in each region. Has that really been happening?

(4) Given that the policy in (3) seems to have resulted in considerable delivery disparities and consequent unfairness, is Blackmagic still sticking to its guns, and if so, why?

(5) A more equitable distribution model would seem to be to send consignments as a proportion of the outstanding order from the distributor in each territory (with whom Blackmagic is in direct contact), in turn determined by orders from dealers. As the 'equal numbers to each office' policy appears to have gone badly wrong, why is Blackmagic not doing this?

(6) This forum is surely an indication of where in the world customers have been waiting the longest and which dealer they ordered from - the trouble-spots which need further investigation. Has Blackmagic taken any action at all to address the unfairness, and if so, what? Will the next batches of cameras to come off the production line be sent to the areas where you know people have been waiting the longest?

I hope you'll agree that these are reasonable questions. If you feel that any are unfair, please do say why.

Best wishes,
Nic
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Christine Peterson

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Re: Camera Shipping Update: 2/8

PostTue Feb 26, 2013 9:47 pm

Nic Small wrote:Hello Christine, please may I ask you some direct questions?

Hi Nic,

Yes, some customers still seem to be waiting for April pre-orders while others have received cameras who ordered later, although Blackmagic does not have access to an ultimate customer pre-order list. Yes, it's possible that a reseller could sell a camera off the shelf, whether they are in Japan or anywhere else in the world. Both of these situations can be explained with this description of the distribution process. Blackmagic regional distributors are sending cameras to resellers primarily based on when they placed their order with us and how many cameras were in their order. Hypothetically, a reseller could have ordered hundreds of cameras on the first day and not taken any pre-orders. I understand how that may not seem fair to the customer, but our distributors constantly try to make fair decisions.

I don't personally have access to shipment numbers, but I am told that each region is receiving approximately the same an evenly proportioned amount of cameras. While we're on the subject, I'd like to point out that the US region also handles orders for Canada and Latin America. I don't think the orders vs. camera shipments are as lopsided in reality as they seem on these forums, where only a small percentage of camera owners have shared their information, but we're very aware of all the concerns that are voiced here.

*EDIT* Slight edit because I misinterpreted the word "evenly." Explanation from Kristian Lam, here: viewtopic.php?f=2&t=4916&start=270#p35428
Last edited by Christine Peterson on Wed Feb 27, 2013 10:49 pm, edited 1 time in total.
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Margus Voll

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Re: Camera Shipping Update: 2/8

PostTue Feb 26, 2013 9:55 pm

Do You see massive production explosion a head or will there be any updates in near future?

Thanks.
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Rich Fuller

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Re: Camera Shipping Update: 2/8

PostTue Feb 26, 2013 9:56 pm

Hi,

I was at the Broadcast Video Expo in London today and the guy on the Blackmagic stand said if I ordered today it would be 3-4 months before I got camera.

I realise that a lot of of people here would have pre orders in but it was a little disappointing to hear such a long lead time.

Seeing the camera though was good - images from it looked really good. My only concern is that by the time I can just order and get one v2 may be out.(or rather announced)

Richard.
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Phil S

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Re: Camera Shipping Update: 2/8

PostTue Feb 26, 2013 11:29 pm

Christine Peterson wrote:
Nic Small wrote:Hello Christine, please may I ask you some direct questions?

Hi Nic,

Yes, some customers still seem to be waiting for April pre-orders while others have received cameras who ordered later, although Blackmagic does not have access to an ultimate customer pre-order list. Yes, it's possible that a reseller could sell a camera off the shelf, whether they are in Japan or anywhere else in the world. Both of these situations can be explained with this description of the distribution process. Blackmagic regional distributors are sending cameras to resellers primarily based on when they placed their order with us and how many cameras were in their order. Hypothetically, a reseller could have ordered hundreds of cameras on the first day and not taken any pre-orders. I understand how that may not seem fair to the customer, but our distributors constantly try to make fair decisions.

I don't personally have access to shipment numbers, but I am told that each region is receiving approximately the same amount of cameras. Each region may have a different population, but each market is relatively even in terms of how many cameras resellers have ordered from us. While we're on the subject, I'd like to point out that the US region also handles orders for Canada and Latin America. I don't think the orders vs. camera shipments are as lopsided in reality as they seem on these forums, where only a small percentage of camera owners have shared their information, but we're very aware of all the concerns that are voiced here.


Just phoned a random shop in Australia & they are getting roughly 1 camera every week with a whopping 3 backorders. It looks like my shop is getting 1 camera every 2 months (so far it got 2 including the show one).. Is there anyone in the US thats still waiting since April or is it just us in the EU?
Ordered 25th April 2012 at Format C in Antwerp (still waiting for it)
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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 1:19 am

Phil S wrote:Is there anyone in the US thats still waiting since April or is it just us in the EU?


I'm 4/27/12 and still w8ing...beginning to wonder if they skipped me actually. I was told I was number 7...should have gotten mine by now. This has been brutal.
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10s

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 3:20 am

I'm so happy that I cancelled my order until this all gets sorted out. What a nightmare! It's exhausting to read this, but I want to stay informed so here I am. Now I understand production difficulties, I deal with it everyday in my business, but the poor communication, or should I say non communication is extreme to say the least. Treating customers this way is unheard of. A few words each week would at least bring some degree of relief to these weary souls. SOS!...

As for me, when the dust settles and the cameras are available, when most bugs are worked out and there are small waiting lines, then I will consider buying the BMCC. Until then, my GH2 turns out very nice images within its limitations for my limited market, and I'm stress free! :D
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Samjack

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 3:27 am

Christine Peterson wrote:
Nic Small wrote:Hello Christine, please may I ask you some direct questions?

Hi Nic,

Yes, some customers still seem to be waiting for April pre-orders while others have received cameras who ordered later, although Blackmagic does not have access to an ultimate customer pre-order list. Yes, it's possible that a reseller could sell a camera off the shelf, whether they are in Japan or anywhere else in the world. Both of these situations can be explained with this description of the distribution process. Blackmagic regional distributors are sending cameras to resellers primarily based on when they placed their order with us and how many cameras were in their order. Hypothetically, a reseller could have ordered hundreds of cameras on the first day and not taken any pre-orders. I understand how that may not seem fair to the customer, but our distributors constantly try to make fair decisions.

I don't personally have access to shipment numbers, but I am told that each region is receiving approximately the same amount of cameras. Each region may have a different population, but each market is relatively even in terms of how many cameras resellers have ordered from us. While we're on the subject, I'd like to point out that the US region also handles orders for Canada and Latin America. I don't think the orders vs. camera shipments are as lopsided in reality as they seem on these forums, where only a small percentage of camera owners have shared their information, but we're very aware of all the concerns that are voiced here.


So are you saying it is the fault of the distributer, in this case European distributer, who is failing to distribute cameras to the reseller unlike their US and Japanese counterparts?
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Samjack

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 3:34 am

Phil S wrote:
Christine Peterson wrote:Have you guys seen this thread? viewtopic.php?f=2&t=5119 It helps explain how cameras are distributed once they reach a regional distributor.


Yes I read this before, but it gave no explanation as to why the EU which is twice the size of the US would be allocated the same number of cameras as Japan? This has to be why most of us that ordered in April last year still dont have a camera. Even the biggest UK dealer has not yet reached the 25th April.


While the EU may have twice the population as the US I think the US may have slightly edged Europe in the number of BMCC ordered due to higher disposable income and home to hollywood. The US economy is almost the same size as the EU. This also doesnt explain why more BMCC are available in the US if every region were suppose to get the same amount of cameras.
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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 3:53 am

Phil S wrote:Just phoned a random shop in Australia & they are getting roughly 1 camera every week with a whopping 3 backorders. It looks like my shop is getting 1 camera every 2 months (so far it got 2 including the show one).. Is there anyone in the US thats still waiting since April or is it just us in the EU?


One thing I've noticed most major resellers in Europe got their demonstration cameras the same time as their US counterpart and there were no distribution issues then. So I don't get why all of a sudden there is distribution problems once the cameras start to ship in bulk. Something don't add up except two possibilities. Either distribution are uneven and that USA is getting substantially more (regardless of what we are being told by BMD that every regions get the same) or European distrubuters deliberately withhelding stocks to resellers and could even be diverting the bulk to USA instead. Whatever the theory something has gone seriously wrong :cry:
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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 3:59 am

mhood wrote:
Phil S wrote:Is there anyone in the US thats still waiting since April or is it just us in the EU?


I'm 4/27/12 and still w8ing...beginning to wonder if they skipped me actually. I was told I was number 7...should have gotten mine by now. This has been brutal.


Do you think there is backhand dealings going on between distributers and resellers?
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 4:58 am

Samjack wrote:Something don't add up except two possibilities.


You're ignoring the most likely possibility, which is that we don't have any real information. All we have is anecdotal information, which as everyone knows isn't suitable for drawing conclusions from.

Black Magic is obviously not telling us everything because they can't, but it's VERY unlikely that they're lying to us, or intentionally or willfully screwing anyone.

It's a sign of weak minds to assume malicious intent when you don't like the news. Do you know how many BMCC's are out there? Do you know how many preorders there are for it? Do you know how long it takes from when the sensor arrives to when the camera is ready to go out? Do you know how long it takes from when it leaves BMD's factory to when it reaches a customer's hands?

If you don't work at BMD, the answer is no. So you're attacking BMD for distribution problems that you ASSUME exist because you don't have your camera yet, rather than because you have actual facts to attack them for.

Why would you assume that BMD is trying to screw anyone over, when in fact it's in BMD's best interests to get the cameras into as many hands as possible, as quickly as possible without sacrificing QA?

Unlike Red and Arri, BMD is just getting started with cameras. Teething pains are inevitable, and I'd wager an Alexa that BMD is just working on getting these cameras built and shipped as rapidly as their factory will allow.

That means that if BMD isn't attempting corporate suicide, you owe me an Alexa. Which I would then sell to finance some fun expeditions, because hell if I'm carrying an Alexa up Mount Adams this summer. :)
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Nic Small

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 7:06 am

Christine Peterson wrote:I don't think the orders vs. camera shipments are as lopsided in reality as they seem on these forums, where only a small percentage of camera owners have shared their information


I ordered in April from a big authorised UK dealer, who in turn apparently ordered stock at NAB last year, just as soon as the camera was announced. I've just been told that I'll have to wait at least another month, maybe two. Meanwhile, over on another thread on this forum, customers of American dealer Adorama are celebrating receiving their cameras much, much more quickly.

That does seem lopsided.

It's true that only a small percentage of would-be camera owners share their experiences here, but assuming that my dealer is operating a strict 'first come, first served' policy, then everybody else who ordered from CVP at the same time is in the same boat.
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Phil S

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 10:42 am

Samjack wrote:
Phil S wrote:Just phoned a random shop in Australia & they are getting roughly 1 camera every week with a whopping 3 backorders. It looks like my shop is getting 1 camera every 2 months (so far it got 2 including the show one).. Is there anyone in the US thats still waiting since April or is it just us in the EU?


One thing I've noticed most major resellers in Europe got their demonstration cameras the same time as their US counterpart and there were no distribution issues then. So I don't get why all of a sudden there is distribution problems once the cameras start to ship in bulk. Something don't add up except two possibilities. Either distribution are uneven and that USA is getting substantially more (regardless of what we are being told by BMD that every regions get the same) or European distrubuters deliberately withhelding stocks to resellers and could even be diverting the bulk to USA instead. Whatever the theory something has gone seriously wrong :cry:


One thing it could be, is they are shipping the cameras via cargo ship to the EU? it could count for a few weeks delay in the arrival of any large shipment to the EU which is probably the furthest destination for BM....Hmm this would also make the EU the least profitable place to sell the camera. I guess Australia would be the last place to get anything produced here in the EU for the same reasons. I think an answer like this would have made more sense to me..
Ordered 25th April 2012 at Format C in Antwerp (still waiting for it)
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Eduardo Gonzalez

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 4:35 pm

I agree with the previous comment that BMD is trying to do all it can. People keep assuming that BMD is also the sensor manufacturer (the actual one at fault here for all the delays). I hope that they can get a ton out there before NAB, as I'm sure BMD does. I'm finding it difficult to believe the MFT model I ordered will be in my hands any time before April's event, but I wish them the best.

I've always enjoyed using their products. I have no doubt that this one will be the worst camera BMD ever makes, haha, think about that. This is their WORST camera ever? NOW go watch "Meet Me in Big Sur" on Vimeo () and wrap your mind around that one. I'm truly looking forward to 2014 when hopefully version 2 will be out. I refuse to rent the camera since in two days you could already be spending $500-$800.00.

Look guys, we can get into conspiracy theories because we are upset, but stop forgetting about the sensor manufacturer. Many of you are acting like the sensor manufacturer doesn't exist. And that BMD has created an evil plot to piss you off. I have no doubt Grant is nothing short of pissed off at the process in waiting for these people to get their act together (sensor manufacturer). Especially because it's not only pissing you off as customers, but it prevents the MFT version from being released. But I'm very impressed with what I've seen thus far online. Looking forward to the future and it can only get better in the coming months.

Btw, this is advice that comes from past experience. Also from Andrew Gupta, a great cinematographer in Virginia. (Look him up on drewnetwork on youtube). He states, "When a camera is announced, don't go out and buy it the next day.) "you'll probably be really upset you did it, either because it doesn't live up to the hype OR because it takes a year to receive it and you're planning your whole production on a product you haven't tested yet." I agree wholeheartedly with that assessment. Don't plan your productions on a brand new product. Work with other products and if your new order arrives, test test test and test some more. Establish a workflow, learn learn learn especially if you don't know things like Resolve. Then once you know all of these things, go ahead and plan your next production with it. I'm sure this experience has taught all of us many valuable lessons.

Save yourself a headache at NAB 2013 and don't put in an order for a camera you see there that may excite you within 48 hours of seeing it, unless you already have tools to work with in the meantime. Make sure you aren't putting all of your hopes and dreams into something so new. It may lead to many upsetting experiences and a waste of cash.

I barely put my order in for the BMCC MFT in early January. I will continue to use my other video cameras in the meantime while waiting but I'm not going to put all bets, hopes and dreams on the BMCC right now. That won't make sense to me or my clients.
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alhusayan

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 4:52 pm

At first, I would like to thank blackmagic design for their efforts in providing the best camera at the best price


I also like to inquire about how quickly to get this camera ... because I'm going to implement docudrama in the coming weeks


Thank you very much
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 5:04 pm

Your only bet for getting one quickly is to see if a local reseller has a demo model available that you can use. There's a local reseller in my area that will allow people who've put a deposit on a BMCC to use their's as a loaner, for example.

Otherwise, place an order and get in line. Then hope for the best. It sounds like they're sending quite a few out finally, but there's a lot of demand for this camera, so it's going to take a while to catch up to preorders.
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Carlos Delilah

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 8:10 pm

I love (sarcasm) that the MFT version has been "ready to go" for 3 months now. Hopefully they'll at least make it an active mount by the time they start making them.
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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 8:18 pm

cls105 wrote:I love (sarcasm) that the MFT version has been "ready to go" for 3 months now. Hopefully they'll at least make it an active mount by the time they start making them.



They have made them, all but the sensor. Good or bad the decision has been made that the EF backlog takes priority for sensors till a sufficient dent in it has been made. This means the chances of an active mount appearing for a while is negligible. Hell given the issues with the EF mounts communication, an active mount may well be more trouble than its worth.
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Darko Djerich

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 10:19 pm

After so much hype and hopes what was meant to be dream for indie filmmaker it has turned into heartbreaker :o :shock:
I have cancelled my order few days ago and got my refund back, bought other products like Shuttle 2 ,in past that was alsoddisappointment for not being able to read RGB colour space which lots of us found out 400 bucks later.

BM needs to keep it real ...I ll deal only with Canon from now on and buy 5d3 even if I bought all workflow already. for
BMC.It was bad enough forgiving BMC weknesses without months of delays ahead.
I will never ever use this camera...
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostWed Feb 27, 2013 11:16 pm

Well, that's one fewer preorders in the queue for those of who are waiting for our cameras :)
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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 3:09 am

Tamerlin wrote:
Samjack wrote:Something don't add up except two possibilities.


You're ignoring the most likely possibility, which is that we don't have any real information. All we have is anecdotal information, which as everyone knows isn't suitable for drawing conclusions from.

Black Magic is obviously not telling us everything because they can't, but it's VERY unlikely that they're lying to us, or intentionally or willfully screwing anyone.

It's a sign of weak minds to assume malicious intent when you don't like the news. Do you know how many BMCC's are out there? Do you know how many preorders there are for it? Do you know how long it takes from when the sensor arrives to when the camera is ready to go out? Do you know how long it takes from when it leaves BMD's factory to when it reaches a customer's hands?

If you don't work at BMD, the answer is no. So you're attacking BMD for distribution problems that you ASSUME exist because you don't have your camera yet, rather than because you have actual facts to attack them for.

Why would you assume that BMD is trying to screw anyone over, when in fact it's in BMD's best interests to get the cameras into as many hands as possible, as quickly as possible without sacrificing QA?

Unlike Red and Arri, BMD is just getting started with cameras. Teething pains are inevitable, and I'd wager an Alexa that BMD is just working on getting these cameras built and shipped as rapidly as their factory will allow.

That means that if BMD isn't attempting corporate suicide, you owe me an Alexa. Which I would then sell to finance some fun expeditions, because hell if I'm carrying an Alexa up Mount Adams this summer. :)


Don't you think your simple acceptance of the situation is much to blame? If everyone believes the way you do companies will be screwing us without punity. No I do not know exactly how many BMCC has been ordered or how many each countries has ordered. I do know B&H has orders several times larger than the largest European resellers. And unless people are living under a rock we can get the message that the US recieved many more cameras than Europe. I don't have my camera because I ordered an MFT so your assumption about my frustration is wrong. Something has gone awry with distribution. When the BMCC was first announced we got the message from the reps that all resellers big and small will get equal numbers. I knew then that was unlikley to happen because some dealers especially bigger dealers will have more orders. BMD now claims to ship by regions in equal numbers, I don't agree that people in Europes are getting anywhere near the numbers arrived in the US. And by my estimation for the UK which is a major destination of BMCC orders and possibly account for around a quarter of preorders in Europe there are less than 20 cameras shipped so far. Situation elswhere in the EU is even worse. You can do your maths.
Last edited by Samjack on Thu Feb 28, 2013 3:24 am, edited 3 times in total.
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loicalleyne

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 3:15 am

Got one here in Canada; the bill of lading said it was shipped by Tardis and it was dropped off by a guy driving a silver car with gull-wing doors...? Great scott! that must be why it got here so fast... 8-)
:lol:
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 6:01 am

Samjack wrote:Don't you think your simple acceptance of the situation is much to blame?


Given the reality of the situation, that's a completely nonsensical statement.

If everyone believes the way you do companies will be screwing us without punity.


That's equally nonsensical. It's pretty obvious when a company is screwing its customers, and when its just struggling to keep up with demand. This is a company that's struggling to keep up with demand, because they were overly optimistic with their release announcement timeline, and because they're putting effort into QA.

I do know B&H has orders several times larger than the largest European resellers.


Ok, let's see some evidence of this.

I don't have my camera because I ordered an MFT so your assumption about my frustration is wrong.


No, it's not. I ordered an MFT version also, so I'm also playing the waiting game, and hoping to be able to use it for a couple of upcoming shoots. However, if it doesn't get here in time, I'll end up using my Nex-7 in the interim, and at least practicing my craft.

BMD now claims to ship by regions in equal numbers, I don't agree that people in Europes are getting anywhere near the numbers arrived in the US. And by my estimation for the UK which is a major destination of BMCC orders and possibly account for around a quarter of preorders in Europe there are less than 20 cameras shipped so far. Situation elswhere in the EU is even worse. You can do your maths.


I'm guessing that your math is what's bogus here, because it's probably that you're using anecdotal evidence based on complainers rather than reality to draw those conclusions.

If not, then let's see some numbers to back up your claim that BMD's distribution is skewed. I'm skeptical, and still maintain that it's far more likely that you're generalizing based on the small number of complainers who are posting on the forums, since the complainers are usually a small minority who are normally far more vocal than everyone else.

In any case, there's probably nothing that BMD can say that would make the complainers happy until they get their cameras, and odds are most of the complainers are just annoyed because they have to wait for their new toys. Most of the complainers probably won't even actually end up using their cameras for more than test footage, which is also pretty common.

Or you can show some actual numbers that demonstrate that BMD really IS maliciously skewing their distribution, or that their distribution network is hosed, or whatever. If you have actual data, I could be convinced otherwise, but until then what's the point in complaining? I'm going to continue honing my craft so that when I get my Black Magic, it will be like using my Arca-Swiss but for motion rather than stills. Then I'll be trying to figure out how I can pack my BMCC AND my Arca when I hit the mountains again.
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Phil S

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 10:27 am

Tamerlin wrote:[
Or you can show some actual numbers that demonstrate that BMD really IS maliciously skewing their distribution, or that their distribution network is hosed, or whatever. If you have actual data, I could be convinced otherwise, but until then what's the point in complaining? I'm going to continue honing my craft so that when I get my Black Magic, it will be like using my Arca-Swiss but for motion rather than stills. Then I'll be trying to figure out how I can pack my BMCC AND my Arca when I hit the mountains again.


I dont think any of us that ordered in April want to be complaining & I feel we have all been very patient up until the last update, I dont think its malicious of BM either, most likely its very sound business sense to ship to the places which will get you the most bang for the buck first & Im quite cool with this if that's the real reason those of us that ordered last April are waiting 11 months or more.

I think most of us just got a bit irritated by the equal numbers to each office answer combined with the reality of where most of the cameras are being sold & the typical waiting times in each area
Ordered 25th April 2012 at Format C in Antwerp (still waiting for it)
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Soeren Mueller

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 11:47 am

Tamerlin wrote:Or you can show some actual numbers that demonstrate that BMD really IS maliciously skewing their distribution, or that their distribution network is hosed, or whatever. If you have actual data, I could be convinced otherwise, but until then what's the point in complaining? I'm going to continue honing my craft so that when I get my Black Magic, it will be like using my Arca-Swiss but for motion rather than stills. Then I'll be trying to figure out how I can pack my BMCC AND my Arca when I hit the mountains again.


Yeah.. right... look at posts like these:

viewtopic.php?p=34410#p34410

He ordered _end of October_ and and only very very few people for example here in Germany who ordered immediately in April received their camera yet. The biggest distributors over here received 1 or 2 cameras until now... but still people try to maintain that EU buyers are dellusional or something... :|

I ordered late August and I guess it would make sense for me to cancel my EU order and get it from the US or something.
This is really frustrating - I wish they would sell the cam directly and skip this whole reseller/distributor crap (sorry)
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 2:40 pm

You've shown yet another post from someone who is making assumptions without real info to back them up. As I said, if you base your numbers on complainer posts like nearly all of the complainers are, then you're using heavily skewed anecdotal information.

As we all know, relying on such anecdotal information is relying on the least reliable.

I suspect that if the complainers cancelled their preorders, there would be very small adverse impact to Blad Magic, and the folks who cancel would just find another excuse to complain, because that's who they are. The complainers are always the most vocal bunch, as well as the least reliable.
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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 3:19 pm

Tamerlin wrote:I suspect that if the complainers cancelled their preorders, there would be very small adverse impact to Blad Magic, and the folks who cancel would just find another excuse to complain, because that's who they are. The complainers are always the most vocal bunch, as well as the least reliable.


Seriously? I mean, people who complain if the order is a few days late, yes, I would agree. But we are talking about people who have been waiting nearly 10 months now with no real indication of when they will receive their orders. I admit to being one of the complainers, but at some point you have to stand up and vocalize your opinion. Just so you know, I have reviewed a few places on Yelp and not once did I complain about any place that I reviewed. But in the case of BMD, I am simply upset at their inability to give us any specific information. Yes, I get it, they had a huge problem. But they have been "ramping up" production for over 2 months now and still can't give us any idea when we will be getting our cameras. Yet, you feel that these people are simply complaining for the sake of complaining. I think someone needs a little reality check here.
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Soeren Mueller

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 3:25 pm

Tamerlin wrote:You've shown yet another post from someone who is making assumptions without real info to back them up. As I said, if you base your numbers on complainer posts like nearly all of the complainers are, then you're using heavily skewed anecdotal information.


Uh? I haven't linked to any "complainer post"... and by the way, if you check my posting history I'm normally more in the "non complainer" camp anyways. I linked to a post where a guy thanks Adorama for the delivery of his BMCC - that he ordered half a year (!!!) after most of the people over here in Europe that haven't yet received their camera.

If this would be sort of an "isolated case" I wouldn't say anything... but after reading about several late (really late) orders in the US being fulfilled already and after just hearing from my retailer (one of the biggest over here) that they only received cameras in the lower single digits until now.. and that they think I shouldn't expect my camera anytime before May.... what the... ?
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Clark Fable

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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 4:18 pm

Samjack wrote: So I don't get why all of a sudden there is distribution problems once the cameras start to ship in bulk. Something don't add up except two possibilities.


Or the most likely answer:
http://en.wikipedia.org/wiki/Diseconomy_of_scale
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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 6:44 pm

My only real complain is not having an aprox date about MFT. With the EF in September we had a least a "by the end of the month" etc..
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Re: Camera Shipping Update: 2/8

PostThu Feb 28, 2013 9:33 pm

Black magic,

Please contact your european distributors, because they're doing nothing.
0 cams in Netherlands for resale still, 1-2 germany, 1-2 poland, 1-2 belgium, none of the April orders fullfiled anywhere in Europe.

US shipping Late july early august orders.
Europe is a joke to you guys?

This way Europe will get the MFT (When it releases) in 2014.
This way i would reckon that you're gonna lose a lot of European customers.
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Re: Camera Shipping Update: 2/8

PostFri Mar 01, 2013 1:46 am

I think a lot of us are ignoring the flange issue with infinity focus. Hundreds of models need to be re calibrated and the existing batch as well. This will invariably cause further delays. I love this camera and the images coming from it, but im just gonna wait now and survive with my gh3 until I'm sure I can get a reliable product on time. One less person in the MFT line. :)

Gluck all
Director/Writer
Busan, South Korea + Los Angeles, CA
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Cabraswel

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Re: Camera Shipping Update: 2/8

PostFri Mar 01, 2013 5:44 pm

It's all a conspiracy just to make sure you don't get to make your film.
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Re: Camera Shipping Update: 2/8

PostFri Mar 01, 2013 6:18 pm

sicovanderplas wrote:Black magic,

Please contact your european distributors, because they're doing nothing.
0 cams in Netherlands for resale still, 1-2 germany, 1-2 poland, 1-2 belgium, none of the April orders fullfiled anywhere in Europe.

US shipping Late july early august orders.
Europe is a joke to you guys?

This way Europe will get the MFT (When it releases) in 2014.
This way i would reckon that you're gonna lose a lot of European customers.


does everyone forget that not every single BMCC customer posts, or even checks these forums?
-Sammah
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Re: Camera Shipping Update: 2/8

PostFri Mar 01, 2013 8:07 pm

Sammah wrote:does everyone forget that not every single BMCC customer posts, or even checks these forums?


Yeah but that argument doesn't fly here.. at least over here in Germany we got confirmation from the biggest resellers that there's simply nothing arriving here (or almost nothing). Which just doesn't sit well with B&H, Adorama etc sending out quite a bunch of cameras actually.

Sorry but you'd have a hard time finding a guy more "anti conspiracy" than me, but I like honest communication (well communication at all for that matter). For me this is just a tool.. but a tool I could make quite good use of currently, instead I'm going on renting FS700 and Scarlet/Epic depending on the job.
Normally I ignore all the shipping/availability topics about the BMCC.. but with this (at least currently) pretty much lopsided distribution going on I would have liked some sort of info on this from BMC. Yeah ok there was some wishy washy explanation given that sounds pretty nice and logical and fair - but it just doesn't seem to be true at least there's a difference between the picture that explanational post painted and the reality happening over here so....
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Re: Camera Shipping Update: 2/8

PostFri Mar 01, 2013 8:23 pm

NAB 2013 is going to be very interesting at the BMD booth.
They are pretty good folks so I hope everyone scales back the attack and just let them enjoy the show.
I am sure an announcement will happen before the event.

Even though I opted out of the BMCC race, I still love their products and continue to support them.
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Re: Camera Shipping Update: 2/8

PostSat Mar 02, 2013 6:53 am

innerspark wrote:I think a lot of us are ignoring the flange issue with infinity focus. Hundreds of models need to be re calibrated and the existing batch as well. This will invariably cause further delays. I love this camera and the images coming from it, but im just gonna wait now and survive with my gh3 until I'm sure I can get a reliable product on time. One less person in the MFT line. :)

Gluck all


BMD should just releast MFT from now on. Instead of fixing the flange issue BMD should offer the customer an option, do you want the flange fixed or would you prefer us to change the mount to MFT?
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Re: Camera Shipping Update: 2/8

PostSat Mar 02, 2013 6:57 am

Eric Santiago wrote:NAB 2013 is going to be very interesting at the BMD booth.
They are pretty good folks so I hope everyone scales back the attack and just let them enjoy the show.
I am sure an announcement will happen before the event.

Even though I opted out of the BMCC race, I still love their products and continue to support them.


No way.
NAB 2013 will be a perfect venue for outright complaints. There will be pitchforks.
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Re: Camera Shipping Update: 2/8

PostSat Mar 02, 2013 11:01 am

I don't complain about BM or the way the deal with shipping - I just wanna have my passive MFT asap :roll:
Max Biber // BIBERFILM // Germany
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 1:27 am

maxemanuel wrote:I don't complain about BM or the way the deal with shipping - I just wanna have my passive MFT asap :roll:


Me too. This is going to be my first dedicated cinema camera. Until now, I've been using SLRs that do video with manual control.

My dealer told me that BMD is hoping to have the MFT versions out in time for NAB, i.e. by the end of Q1. Let's hope that they pull that off, because it will mean the end of waiting for quite a few people.
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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 2:04 am

Tamerlin wrote:
maxemanuel wrote:I don't complain about BM or the way the deal with shipping - I just wanna have my passive MFT asap :roll:


Me too. This is going to be my first dedicated cinema camera. Until now, I've been using SLRs that do video with manual control.

My dealer told me that BMD is hoping to have the MFT versions out in time for NAB, i.e. by the end of Q1. Let's hope that they pull that off, because it will mean the end of waiting for quite a few people.


I find it odd that people think that the "release" of the MFT mount will end people's waiting. Doesn't anyone notice how few EF mounts are shipping and how many people are still waiting for EF mounts, even though it has been shipping for 4 months? Many (most?) in Europe who ordered EF mounts in April still haven't received theirs.

If the rumours are true that there are more MFT orders than EF orders, and if shipping stays at its current snail's pace, the wait for most people is still very, very long.

Of course, the sooner the MFT is released, the sooner any MFT will ship. My point is that, by all appearances, these cameras are not shipping in very large quantities compared to the outstanding orders. The idea that the wait will be over once they start shipping is just plain fantasy.
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 2:18 am

Jason Greene wrote:I find it odd that people think that the "release" of the MFT mount will end people's waiting.


It sounds like you should read more carefully.

If they start shipping the MFT models before the end of Q1, it's because they've gotten production up enough to make significant headway in fulfilling preorders for the EF models, at least as far as getting them into the distribution chain.

So LOGIC says that when they launch the MFT version, it means the wait's nearing an end.

I don't put a whole lot of stock in rumours, because rational people don't. My dealer for example has quite a few more EF preorders than they have MFT preorders. That's not data, it's just one data point, but unlike rumours it IS a data point.

Yes, this view is colored a bit by optimism, but it's also entirely logical based on the information available.
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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 7:55 am

Tamerlin wrote:
Jason Greene wrote:I find it odd that people think that the "release" of the MFT mount will end people's waiting.


It sounds like you should read more carefully.

If they start shipping the MFT models before the end of Q1, it's because they've gotten production up enough to make significant headway in fulfilling preorders for the EF models, at least as far as getting them into the distribution chain.

So LOGIC says that when they launch the MFT version, it means the wait's nearing an end.

I don't put a whole lot of stock in rumours, because rational people don't. My dealer for example has quite a few more EF preorders than they have MFT preorders. That's not data, it's just one data point, but unlike rumours it IS a data point.

Yes, this view is colored a bit by optimism, but it's also entirely logical based on the information available.


Nothing more to say ;)
Max Biber // BIBERFILM // Germany
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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 8:20 am

I also think that the MFT will come out when most people in Europe are still waiting for their May pre-orders.
Grant Petty even hinted in his updates that he is willing to ship a few more EF for now before shipping the MFT. He did not say only when all EF backorders has been fullfilled that he would then look at MFT.
There are good reasons for MFT to be released even if the backlog of EF havent been fulfilled.

Most bloggers such as Bloom, Laforet, etc has been making a case for MFT because of the fast wide angle lens choice and they will not be using the EF version as their A or even B camera until the MFT arrives. BMD could do with good publicity these bloggers can do for their product.
There is also the Metabones Speed Booster. The MFT version is not out yet for at least a couple of months but when that happens there is no holding back unless someone at BMD want to do an osterich and bury their heads in the sand :lol:
Last edited by Samjack on Sun Mar 03, 2013 1:02 pm, edited 1 time in total.
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Jason Greene

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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 1:01 pm

Tamerlin wrote:It sounds like you should read more carefully.

If they start shipping the MFT models before the end of Q1, it's because they've gotten production up enough to make significant headway in fulfilling preorders for the EF models, at least as far as getting them into the distribution chain.

So LOGIC says that when they launch the MFT version, it means the wait's nearing an end.

I don't put a whole lot of stock in rumours, because rational people don't. My dealer for example has quite a few more EF preorders than they have MFT preorders. That's not data, it's just one data point, but unlike rumours it IS a data point.

Yes, this view is colored a bit by optimism, but it's also entirely logical based on the information available.


First, while I quoted your post, I wasn't referring just to you. It is an overall view.

Second, there is nothing in your original post that indicates that you were referring to the wait by EF pre-orders being over. Rather, someone would logically infer from your original post that you meant that the end of the wait was near for MFT pre-orders.

I apologize for both singling you out and appearing to contradict you.

My post is not based on rumours (other than explicitly stating the rumour about MFT orders vs. EF orders). Rather, it is based on empirical observation of more than one data point.

Observe on this forum and others how few cameras appear to be shipping each week by noting how few people post "I got mine" compared to how many post about waiting. Granted, those that wait are often quite loud and post numerous times. So, it is not an unbiased sample. However, the case is difficult to make that BMD is shipping large quatities (again, relative to orders) of this camera based based on the backlog reported by those who have pre-ordered. I think logic indicates that there is still a long wait ahead for all pre-orders based on the rate of shipping so far.
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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 3:19 pm

Just got email from B&H (NY) about my order BM MFT update... :(
"You placed order #XXXX on 11/16/12.

One or more items from this purchase are still out of stock as we haven't
yet received the merchandise from our supplier. We are sorry for any
inconvenience this may have caused. We will keep you posted periodically.

We appreciate your patience and patronage. Feel free to contact us with any
questions or comments about this order.

Thank you.

B&H Photo-Video"
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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 4:36 pm

Unfortunately Tamerlin, LOGIC, is many times very unattached to reality.

quote="Tamerlin"]
Jason Greene wrote:I find it odd that people think that the "release" of the MFT mount will end people's waiting.


It sounds like you should read more carefully.

If they start shipping the MFT models before the end of Q1, it's because they've gotten production up enough to make significant headway in fulfilling preorders for the EF models, at least as far as getting them into the distribution chain.

So LOGIC says that when they launch the MFT version, it means the wait's nearing an end.

I don't put a whole lot of stock in rumours, because rational people don't. My dealer for example has quite a few more EF preorders than they have MFT preorders. That's not data, it's just one data point, but unlike rumours it IS a data point.

Yes, this view is colored a bit by optimism, but it's also entirely logical based on the information available.[/quote]
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Rakesh Malik

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Re: Camera Shipping Update: 2/8

PostSun Mar 03, 2013 6:15 pm

Ruben Fernandez wrote:Unfortunately Tamerlin, LOGIC, is many times very unattached to reality.


Yes, like the plethora of people claiming that they haven't gotten their BMCC's due to malice on the part of BMD?
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