BH Photo PreOrder Insights--- October 30th

The place for questions about shooting with Blackmagic Cameras.
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c.carlos.n

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Re: BH Photo PreOrder Insights

PostWed Feb 27, 2013 6:51 pm

Sean Tyler wrote:
TZuck wrote:Latest on this forum (from what I can tell) is July 4th, shipped or received on the 22nd.



Can you please tell me where I can find this info so I can confirm and update the first post... thanks



in when/where
Carlos E Núñez
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Sean

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Re: BH Photo PreOrder Insights

PostWed Feb 27, 2013 7:06 pm

c.carlos.n wrote:
Sean Tyler wrote:
TZuck wrote:Latest on this forum (from what I can tell) is July 4th, shipped or received on the 22nd.



Can you please tell me where I can find this info so I can confirm and update the first post... thanks



in when/where

Direct quote here:
Whitehorsevideo wrote:Pre ordered July 4th 2012 from BH Photo New York City
Recieved February 22, 2013 New York City
Sean Scannell
Ordered EF mount from B&H on 08/19/12. Received on 04/12/13.
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CptZero

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Re: BH Photo PreOrder Insights

PostThu Feb 28, 2013 1:44 am

STOP all PRE-ORDER and make it a FIRST COME FIRST SERVE BASIS. that way we can really tell that there is stock coming in or not.

prepare to camp out. one person at a time please lol. at least people will really know if how many are coming in on a daily, weekly or monthly basis... now prepare to slug it out!!
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Trevor Zuck

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Re: BH Photo PreOrder Insights

PostThu Feb 28, 2013 6:17 pm

CptZero wrote:STOP all PRE-ORDER and make it a FIRST COME FIRST SERVE BASIS. that way we can really tell that there is stock coming in or not.

prepare to camp out. one person at a time please lol. at least people will really know if how many are coming in on a daily, weekly or monthly basis... now prepare to slug it out!!


um... pre-orders stopped once the camera started shipping. now there are just orders. And it's a waiting list order which would be a first came first eventually served... granted there is the occasional system glitch that will send a camera out of order.

I fail to see any sort of point or goal to this idea of yours
- TZ

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Sean Tyler

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Re: BH Photo PreOrder Insights

PostThu Feb 28, 2013 7:59 pm

Please don't even start a debate with people like this, it just clouds up what is close to being a useful thread...

Thank you.
Sean Tyler
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c.carlos.n

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Re: BH Photo PreOrder Insights

PostFri Mar 01, 2013 6:09 pm

+1
Carlos E Núñez
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Loch Phillipps

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Re: BH Photo PreOrder Insights

PostFri Mar 01, 2013 9:02 pm

I ordered in July I think and just got mine about a week ago.
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sergior

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Re: BH Photo PreOrder Insights

PostFri Mar 01, 2013 10:14 pm

loch@offrampfilms.com wrote:I ordered in July I think and just got mine about a week ago.

For the purpose of this post, it would be really helpful if you could find out the exact date you place your order. You can find out by logging into your B&H account. Thanks!
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Sean Tyler

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Re: BH Photo PreOrder Insights

PostMon Mar 04, 2013 3:58 pm

bump
Sean Tyler
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Trevor Zuck

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Re: BH Photo PreOrder Insights

PostMon Mar 04, 2013 10:09 pm

I bet the flange issue has caused some delays. I'll give my order a couple more months.
- TZ

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Matt Conboy

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Re: BH Photo PreOrder Insights

PostMon Mar 04, 2013 10:55 pm

CAN WE PLEASE LIMIT THIS THREAD TO:

Date Ordered:
Date Received:

There are many other venues for rumor and conjecture
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Trevor Zuck

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Re: BH Photo PreOrder Insights

PostTue Mar 05, 2013 8:55 pm

Matt Conboy wrote:CAN WE PLEASE LIMIT THIS THREAD TO:

Date Ordered:
Date Received:

There are many other venues for rumor and conjecture


If we did, this thread would be buried to about the 5th page. No one would see it and then it would never stay up to date.
- TZ

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c.carlos.n

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Re: BH Photo PreOrder Insights

PostTue Mar 05, 2013 9:10 pm

TZuck wrote:
Matt Conboy wrote:CAN WE PLEASE LIMIT THIS THREAD TO:

Date Ordered:
Date Received:

There are many other venues for rumor and conjecture


If we did, this thread would be buried to about the 5th page. No one would see it and then it would never stay up to date.


that is why every time it goes to the second page I post "?????" or something to get it back to the first page
Carlos E Núñez
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c.carlos.n

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Re: BH Photo PreOrder Insights

PostThu Mar 07, 2013 1:30 am

yes?
Carlos E Núñez
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Re: BH Photo PreOrder Insights

PostThu Mar 07, 2013 8:14 am

Nothing from my side yet, even BH emails stopped coming!
Ordered my BMCC on the 7th of sep 2012 from B&H ... Shipped!
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c.carlos.n

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Re: BH Photo PreOrder Insights

PostFri Mar 08, 2013 2:23 am

up
Carlos E Núñez
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Jason Greene

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Re: BH Photo PreOrder Insights

PostFri Mar 08, 2013 3:47 am

c.carlos.n wrote:
TZuck wrote:
Matt Conboy wrote:CAN WE PLEASE LIMIT THIS THREAD TO:

Date Ordered:
Date Received:

There are many other venues for rumor and conjecture


If we did, this thread would be buried to about the 5th page. No one would see it and then it would never stay up to date.


that is why every time it goes to the second page I post "?????" or something to get it back to the first page


c.carlos.n - just a friendly post to help you realize that as you continue to post "???" or "up", it actually makes the value of this thread go down more than someone posting an actual comment (even if it isn't about receiving a camera from B&H). This clutters the forum. A friendly request to please stop.
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Re: BH Photo PreOrder Insights

PostFri Mar 08, 2013 5:18 am

c.carlos.n - just a friendly post to help you realize that as you continue to post "???" or "up", it actually makes the value of this thread go down more than someone posting an actual comment (even if it isn't about receiving a camera from B&H). This clutters the forum. A friendly request to please stop.


second.
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Whitehorsevideo

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Re: BH Photo PreOrder Insights

PostFri Mar 08, 2013 6:12 am

ordered July 4th 2012 (no, really)
recieved - Feb. 21st 2013... Whew.
Reccomend SanDisk Extreme 480 GB SSD to avoid dropped frames heartache...
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Trevor Zuck

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Re: BH Photo PreOrder Insights

PostFri Mar 08, 2013 3:47 pm

Whitehorsevideo wrote:ordered July 4th 2012 (no, really)
recieved - Feb. 21st 2013... Whew.
Reccomend SanDisk Extreme 480 GB SSD to avoid dropped frames heartache...


progress! now i wonder if they've moved past the 4th in the past 2 weeks.. anyone else got an update?
- TZ

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Brett Casadonte

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Re: BH Photo PreOrder Insights

PostSat Mar 09, 2013 6:50 pm

Ordered: July 29th
Status: Still waiting...

Seems as though it should be shipping soon. Nice thing is that B&H was cool enough to honor the Adorama bundle for the Switronix battery and matched the bundle pricing.

Keeping my fingers crossed that this could be the week that I get that shipping notice from B&H...
Brett Casadonte
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http://www.globestreammedia.com
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ATEM 2 M/E, 1 M/E, TV Studio Pro 4k, BM URSA Broadcast, & Studio/Micro Studio Cameras
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Re: BH Photo PreOrder Insights

PostSun Mar 10, 2013 8:11 pm

Is anybody concerned about the fact that B&H will be closed for Passover from March 24th - April 3rd? Does this mean it's possible that shipments of cameras will be tied up for a week until they return to ship them? Does anyone have any insight as to how this might work or if this will delay some preorders?
Ordered From: B&H
Order Date: 09/16/2012
Delivery: Not yet....
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Jason Greene

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Re: BH Photo PreOrder Insights

PostSun Mar 10, 2013 8:52 pm

ckmayeux wrote:Is anybody concerned about the fact that B&H will be closed for Passover from March 24th - April 3rd? Does this mean it's possible that shipments of cameras will be tied up for a week until they return to ship them? Does anyone have any insight as to how this might work or if this will delay some preorders?


Yes. If cameras are shipped to them, they will not ship them to customers until after the holiday.

If it appears that I just stated the obvious, then...
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Re: BH Photo PreOrder Insights

PostSun Mar 10, 2013 9:57 pm

Based on the time between the previous batches there's a good chance the next batch will ship within the next three days... ie. before the 24th of March (oh pleeeease).
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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 4:32 pm

Just spoke with B&H. I placed my order on the 11th of October and they are telling me they can't get me an ETA yet. They will give ETAs for order placed in August max, after that, they just don't know since Blackmagic is too unpredictable in the shipping of cameras.
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Sean

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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 5:04 pm

Edouard wrote:Just spoke with B&H. I placed my order on the 11th of October and they are telling me they can't get me an ETA yet. They will give ETAs for order placed in August max, after that, they just don't know since Blackmagic is too unpredictable in the shipping of cameras.

I just asked since I ordered in August and they said that they had no ETAs available.
Sean Scannell
Ordered EF mount from B&H on 08/19/12. Received on 04/12/13.
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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 8:41 pm

Been reading the boards for awhile, but really only been active posting on bmcuser.com

Just talked to BH (switched my crucial m4 drives out for the Sandisk extreme's based upon user feedback on here) w/ an order date of 07/21. I was told, tentatively, the camera should ship in about two weeks (and was warned, it's an estimate)

I used to work at BH in pro video like 7 years ago (back in the DVX / HVX heyday haha) so I know these estimates are always very ballpark, but hoping its true. Unfortunately, that would put me in Passover, so it may be more like a 3 weeks + wait if that happens

and to whoever asked if BH ships during holidays...they do not. When I worked there, we always closed early for Jewish employees to get home before sundown on Friday, and every Jewish holiday we were closed (and they paid us all for the time off, even though it wasn't "my" holiday...they were an awesome company!)

So there you go...if it's true, hopefully us July orderers will see our cams soon
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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 8:57 pm

I spoke with B&H last week, they said they were moving into August pre-orders and that I might get mine (ordered September 10) by end of March. I hope this is the case, I have a lot of jobs in April riding on this one. It sucks because I had to shot on 5Ds all this year and it just doesn't give the dynamic range that my colorist needs AT ALL.
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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 9:02 pm

well they definitely aren't into august pre-orders yet, since my order was placed in July and I am still waiting

also difficult. Want to book work w/ the BMC, but can't give my clients any idea of when it will be here. Have to wait on pre-order + shipping time + learning curve (I hate putting new equipment "to work" w/o being able to properly test it for a week or so)
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Sean

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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 9:17 pm

awbacon wrote:Just talked to BH (switched my crucial m4 drives out for the Sandisk extreme's based upon user feedback on here) w/ an order date of 07/21.

I just tried to do exactly this and was denied.
Mentioned your situation and how you ordered even a month before me, and they came back and said that they couldn't help me.
Now I've got a $400 paperweight until someone figures out how to make this SSD work.
Thanks B&H/BMD for recommending a drive to me that won't work.
Next time I'm going with Adorama.
Sean Scannell
Ordered EF mount from B&H on 08/19/12. Received on 04/12/13.
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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 11:16 pm

that's extremely weird...and I've never encountered anything like that, as a customer of BH, or when I worked there in 2006. I mean I've been a customer with them for over a decade, but in a situation like this, there shouldn't be any preferential treatment at all

I'd call again and ask to speak to a manager, because I've never encountered an issue where I cant switch my order. So long as it hasn't shipped, they will sub anything on the order for anything else

I mean it's in their best interest. Two Sandisk 240's cost me $40 more than the one Crucial 512GB, and no company turns down extra profit

Call again, I am sure someone will help you out with this
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Sean

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Re: BH Photo PreOrder Insights

PostMon Mar 11, 2013 11:25 pm

awbacon wrote:that's extremely weird...and I've never encountered anything like that, as a customer of BH, or when I worked there in 2006. I mean I've been a customer with them for over a decade, but in a situation like this, there shouldn't be any preferential treatment at all

I'd call again and ask to speak to a manager, because I've never encountered an issue where I cant switch my order. So long as it hasn't shipped, they will sub anything on the order for anything else

I mean it's in their best interest. Two Sandisk 240's cost me $40 more than the one Crucial 512GB, and no company turns down extra profit

Call again, I am sure someone will help you out with this

Did you receive the SSD when your ordered in July, or is everything still on order for you (assuming your camera hasn't shipped yet)?
I placed my order late in August and received my SSD and a few other components then, but the camera is still backordered so it's sitting brand new and untouched in its box in a case in my room.
Apparently they're firm on their 30 day return policy and won't exchange it even though it's brand new in the box and I'm unable to use it (since I still don't even have my camera yet).
$400 wasted for a camera I don't even have yet. Awesome.
Sean Scannell
Ordered EF mount from B&H on 08/19/12. Received on 04/12/13.
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awbacon

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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 12:09 am

No everything is still on order

Not that it's useful now, but try to make it a rule of thumb to not TAKE DELIVERY on anything associated w/ a new camera till you have the camera body. Everything on my order is being held until the camera is ready to ship, which saved me on ending up w/ the Crucial M4 drive

resell it on ebay, or use it for an internal SSD on your editing rig
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Sean Tyler

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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 12:27 am

Please, use another thread for these completely unrelated ramblings... this thread is for ONE PURPOSE, to state when your ordered your camera and when you received your camera...
Sean Tyler
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Art Roberts

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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 4:45 am

When was the last camera received by anyone from B&H. It seems way back in early July. Folks from Adorama are receiving early February 2013 pre-orders. Its a fact that B&H orders are always bigger than any other re-sellers, and could explain why shipments are late. Case in point was a Panasonic GH3 that was listed as back-ordered at B&H. I called Adorama and they confirmed them in stock. I got the camera 2 days later. If both stores receive the same amount of cameras at the same time, guess who would receive theirs first. We, who are doomed at B&H salute Adorama.
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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 5:17 am

Dude! In this post no one cares about your ramblings. Order Date? Delivery? Thats it. Damn!
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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 1:29 pm

Give up with the whininig!!!!!!!!!!!

It's been established that people crying about those "not listening" have not, are not, and will not change anything. We can get more from ramblings, even if just a chuckle, than from those crying about them.
Bruce Forest
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Trevor Zuck

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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 4:13 pm

Ramble ramble ramble.

Ordered: Dec, 29th
Status: Backordered
Days since last contact from B&H: 13
Likelihood that camera ships before my Feb 11th order from Adorama: 5%
- TZ

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henryp

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Re: BH Photo PreOrder Insights

PostTue Mar 12, 2013 6:09 pm

Sean wrote:I just tried to do exactly this and was denied.
Mentioned your situation and how you ordered even a month before me, and they came back and said that they couldn't help me. Now I've got a $400 paperweight until someone figures out how to make this SSD work. Thanks B&H/BMD for recommending a drive to me that won't work. Next time I'm going with Adorama.


Unless I'm looking at this upside down parts of this order have already shipped. Feel free to email me (henryp[at]bhphoto.com) with details and I'll see what can be done.
Henry Posner
B&H Photo-Video
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Re: BH Photo PreOrder Insights

PostWed Mar 13, 2013 2:42 pm

Pre Ordered May 20 2012

As of March 13 2013 NO CAMERA.

As of March 12 2013- I raised hell and a supervisor told me I'm slated to have my camera ship in the next batch. I'm not sure I believe it but it's something rather than nothing from BH.
My frustration is only that I pre ordered about 4 weeks in to the pre order option and I'm reading about people who ordered in June and July receiving cameras.


Details:

I have been pretty patient about this whole back order process. I've read hundreds of posts people complaining they have shoots in 4 weeks or next month and there is no BMC camera to be had. I don't understand how you can run a business this way. While I wait on the BMC it is business are usual for me.

My business model won't change until I get this camera. I've got two clients that have called twice to just see if the camera is here yet. And those clients would use the BMC as a B-Cam on Alexa shoots. So I don't feel any pressure that the BMC isn't here.

I am, however, wondering if there really are users who ordered after May 20 that have received cameras. So if anyone cares to respond It may shed some light for all of us on the 'list' of "first come first serve" at BH.
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henryp

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Re: B&H Photo PreOrder Insights

PostWed Mar 13, 2013 3:39 pm

FloridaDP wrote:I am, however, wondering if there really are users who ordered after May 20 that have received cameras. So if anyone cares to respond It may shed some light for all of us on the 'list' of "first come first serve" at BH.


I am unaware of any change in our first-come-first-served policy. If you'd like, email your order number and I will see what is to be seen.

CAVEAT: I cannot discuss where any individual order is in our queue. I cannot tell anyone how many are in front of you. I cannot tell anyone when an individual order will ship.
Henry Posner
B&H Photo-Video
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Trevor Zuck

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Re: BH Photo PreOrder Insights

PostWed Mar 13, 2013 4:51 pm

henryp wrote:CAVEAT: I cannot discuss where any individual order is in our queue. I cannot tell anyone how many are in front of you. I cannot tell anyone when an individual order will ship.


Can you tell us latest date shipped? How large the queue is (if not numbers words like "pretty long" "couple pages" "very popular item")? Largest shipment of units received? how often you seem to get shipments, or if its been a steady and/or consistent flow/trickle, or that the amount per shipment has been increasing or erratic?

worth a shot to ask, thanks
- TZ

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Screenscape Studios
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Marshall Harrington

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Re: BH Photo PreOrder Insights

PostThu Mar 14, 2013 4:40 pm

Question for B&H. Not trying to provoke ill will or troll but keep wondering why you are looking so badly compared to Adorama? What did they do that you didn't. I keep thinking that I'm missing something but they are delivering orders made six months later that the one I made with you. I believe in loyalty but I'm starting to struggle at this point. Help me understand please . . .
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Trevr Merchant

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Re: BH Photo PreOrder Insights

PostThu Mar 14, 2013 4:43 pm

Ordered: June 30th
Delivered: Tomorrow (I have a tracking number)

It was promised two weeks ago but it is finally coming!
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henryp

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Re: B&H Photo PreOrder Insights

PostThu Mar 14, 2013 4:44 pm

MarshallHarrington wrote:Question for B&H. Not trying to provoke ill will or troll but keep wondering why you are looking so badly compared to Adorama?

While I like and respect Adorama (and have purchased a couple of things from them over the decades) I have almost no idea about their day-to-day operations. As far as BlackMagic in particular goes I do not know if they have 10x or 1/10x the number of orders we have. I don't know how they determine when to accept orders for items that are not in stock and I do not know how they go about fulfilling them.

Macys doesn't tell Gimbels and they don't tell us.
Henry Posner
B&H Photo-Video
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ChrisMV

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Re: BH Photo PreOrder Insights

PostThu Mar 14, 2013 4:49 pm

B&H vs Adorama! Ding Ding Ding!

Just placed an order @ Adorama! The race is on! Who will win! October 10th B&H order or March 14th Adorama order! So exiting! A race to the death! The winner get's my 3k! Lol!

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Marshall Harrington

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Re: BH Photo PreOrder Insights

PostThu Mar 14, 2013 4:57 pm

Henry, Appreciate your answer. I'm just frustrated. I've had good experiences with both business's and work hard at being loyal once I've made a commitment. This situation does not reward my loyalty which is what I'm struggling with. I know there are many in the world with far greater problems. Wish the situation would change. It's wearing me out.
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c.carlos.n

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Re: BH Photo PreOrder Insights

PostThu Mar 14, 2013 7:26 pm

Carlos E Núñez
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c.carlos.n

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Re: BH Photo PreOrder Insights

PostFri Mar 15, 2013 6:44 pm

They just charged my account, status changed to shipped, I guess the wait is over...

the new date should be July 12, 2012
Carlos E Núñez
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Sean

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Re: BH Photo PreOrder Insights

PostFri Mar 15, 2013 7:31 pm

c.carlos.n wrote:They just charged my account, status changed to shipped, I guess the wait is over...

the new date should be July 12, 2012

Wow, congrats! They seem to be rolling through much faster. :)
Sean Scannell
Ordered EF mount from B&H on 08/19/12. Received on 04/12/13.
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