Consistent crash after exit

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Roger Singh

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Consistent crash after exit

PostFri Apr 13, 2018 6:58 pm

Hi,

I am on Resolve Studio 15b1 and b2.

CPU: Xeon v4 18c
Ram: Kingston 64GB Ram
Motherboard: Asrock x99 WS
Videocard: Nvidia Geforce 1080 ti Found Edition
System: Windows 10 Pro x64 1709
No overclocking.

Issue: Resolve runs properly while using it, but when I exit the program, it goes to desktop, the Windows loading spinning wheel shows up and a window error message pops up saying Resolve.exe stop working.

Windows Error Description:

Description
Faulting application name: Resolve.exe, version: 15.0.0.30, time stamp: 0x5acab452
Faulting module name: Qt5Core.dll, version: 5.4.1.0, time stamp: 0x5a989cbf
Exception code: 0xc0000005
Fault offset: 0x0000000000201162
Faulting process id: 0xcb6c
Faulting application start time: 0x01d3d35503c6d47d
Faulting application path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe
Faulting module path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Qt5Core.dll
Report Id: 681aa57b-c271-4b66-a0af-670f49c079cb
Faulting package full name:
Faulting package-relative application ID:

Logfile link:

https://drive.google.com/file/d/1W6scAK ... sp=sharing
Last edited by Roger Singh on Thu Apr 26, 2018 5:27 pm, edited 1 time in total.
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TLeyva

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  • Real Name: Thomas Leyva

Re: Consistent crash after exit

PostFri Apr 13, 2018 8:48 pm

Just to confirm, I also have this happen almost every time I quit the program. I also have it happen half of the time when I try to use 'Save As' to make new versions. Although, many times it actually creates the file with no errors. Next time it happens, I'll post a log file, also.
Intel Core i7-4790 CPU @ 3.6GHz
32GB RAM
Windows 10 Home 64-bit
Nvidia GeForce GTX 970 - 4,096 MB GDDR5
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svegliando

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  • Location: Seattle, WA
  • Real Name: Douglas Nicholson

Re: Consistent crash after exit

PostFri Apr 13, 2018 9:50 pm

I get the same error as the original post except no pop-up error message (only the spinning for a few seconds and Windows app log entry) and I did not experience this in Resolve Studio 14.
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 64 GB RAM, Win 10 Pro x64 (always latest update), NVIDIA GeForce GTX 1050 Ti
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Roger Singh

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Re: Consistent crash after exit

PostThu Apr 26, 2018 4:17 pm

Hello,

I am still getting this error on Beta2

Beta 2 Log:

https://drive.google.com/file/d/1E2B045 ... sp=sharing

I also get the crash error when exiting from the welcome window without loading any projects. I've also done a clean install (including removing both resolve, resolve panels and the Visual c++ software first). I've also removed all OFX plugins. I'm still getting this error.
Last edited by Roger Singh on Thu Apr 26, 2018 6:15 pm, edited 2 times in total.
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svegliando

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  • Real Name: Douglas Nicholson

Re: Consistent crash after exit

PostThu Apr 26, 2018 5:23 pm

I too am getting this error in the Windows app log on Beta 2. I got the same error in Beta 1. However, in both cases there were no error windows displayed for me.

Faulting application name: Resolve.exe, version: 15.0.0.37, time stamp: 0x5adf09b6
Faulting module name: Qt5Core.dll, version: 5.4.1.0, time stamp: 0x5a989cbf
Exception code: 0xc0000005
Fault offset: 0x0000000000201162
Faulting process id: 0x4bb4
Faulting application start time: 0x01d3dd8296953752
Faulting application path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe
Faulting module path: C:\Program Files\Blackmagic Design\DaVinci Resolve\Qt5Core.dll
Report Id: e1bab139-1ffa-441f-87c2-020a2fcc99b5
Faulting package full name:
Faulting package-relative application ID:
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 64 GB RAM, Win 10 Pro x64 (always latest update), NVIDIA GeForce GTX 1050 Ti
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svegliando

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  • Real Name: Douglas Nicholson

Re: Consistent crash after exit

PostWed May 16, 2018 6:23 am

I am no longer experiencing this with beta 3.
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 64 GB RAM, Win 10 Pro x64 (always latest update), NVIDIA GeForce GTX 1050 Ti

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