Failed to initialize red decoder in Resolve 10

Hello! I've got this message when login into the program. "failed to
initialize red decoder with the configured number of decoders".

I write to support. They tell me to do this (below) And nothing happend. What can I do to work normally with R3D?

DaVinci-Resolve-logs-_134156,04
rghost.ru/51176040

1. Uninstall Davinchi. Complete.
2. Change your system location and keyboard setting into english. Complete.
3. Install Davinci 10. (DaVinci_Resolve_Lite_10.0.2_Windows)
4. Reboot.
5. Install REDrocket_Driver_Win_v1.4.36.0
6. Install REDrocket_Win_firmware_1.1.17.3
7. My Configuraion:

Computer Type ACPI x64-based PC
Date / Time 2013-12-24 / 18:58
DirectX DirectX 11.0
Operating System Microsoft Windows 7 Enterprise
OS Service Pack Service Pack 1
CPU Type 6x , 3400 MHz
Motherboard Name P9X79 pro
System Memory 32710 MB
Monitor ViewSonic VP2770 SERIES [NoDB] (T56131900022)
Monitor ViewSonic VP2770 SERIES [NoDB] (T56132400098)
Video Adapter NVIDIA GeForce GTX 780 (3072 MB)
Video Adapter NVIDIA GeForce GTX 780 (3072 MB)
Video Adapter NVIDIA GeForce GTX 780 (3072 MB)
Video Adapter NVIDIA GeForce GTX 780 (3072 MB)
Redrocket RED Rocket redrocket64.sys
Audio Adapter High Definition Audio Controller [10DE-0E1A] [NoDB]
Audio Adapter Intel Patsburg PCH - High Definition Audio Controller
Disk Drive WD My Passport 074A USB Device
Disk Drive ATA WDC WD2002FAEX-0 SCSI Disk Device
Disk Drive ATA WDC WD2002FAEX-0 SCSI Disk Device
Disk Drive INTEL SS DSC2CW240A3 SCSI Disk Device
Disk Drive INTEL SS DSC2CW240A3 SCSI Disk Device
Disk Drive WD My Passport 074A USB Device
IDE Controller Asmedia 106x SATA Controller
Optical Drive DTSOFT Virtual CdRom Device
Optical Drive PIONEER DVD-RW DVR-221L SCSI CdRom Device
SMART Hard Disks Status Unknown
Storage Controller Intel(R) C600 series chipset SATA AHCI Controller
Storage Controller Marvell 91xx SATA 6G Controller
Partitions
C: (NTFS) 228833 MB (88453 MB free)
F: (NTFS) 953865 MB (5298 MB free)
G: (NTFS) 228933 MB (228702 MB free)
H: (NTFS) 1907726 MB (1569872 MB free)
I: (NTFS) 1907726 MB (1907579 MB free)
J: (NTFS) 1907524 MB (173258 MB free)
Total Size 6967.4 GB (3880.0 GB free)

8. Minimum system requirements (from readMe)
• Windows 7 Pro 64 bit with SP1
• 12 GB of system memory is recommended and 8 GB is the minimum supported
• Blackmagic Design Desktop Video version 9.7.7 or later
• NVIDIA/ATI Driver version – As required by your GPU
• RED ROCKET Driver version 1.4.36
• RED ROCKET Firmware version 1.1.17.3
And all of this I Have.

9. And nothing changes after that! Davinci shows me again, that "failed to
initialize red decoder with the configured number of decoders".

10. I don't know what to do.

11. HELP!

Try doing a search. There is quite a lot re this issue.
Radman.

Oops, liitle mistake in Subject - red decoder Fail. And there is no answers, only question from other people/

Try doing a search. There is quite a lot re this issue.
Radman.

I didn't find any issue in search all over internet.

See http://forum.blackmagicdesign.com/viewtopic.php?f=3&t=528&p=116230#p116230 for a possible solution.

Just wanted to say that getting rid of the Signiant file transfer app in Windows 10 made the error message go away for me (Resolve 14).