Any recovery measures if dongle broken?

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Alceatraz

Any recovery measures if dongle broken?

PostFri Aug 31, 2018 2:01 am

Hello:

If ( I mean it not happen now ) the dongle broken for some reason , and I throw the package , Only think remain is the dead dongle , Can we recovery it from the after sell services ?
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Peter Chamberlain

Blackmagic Design

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Re: Any recovery measures if dongle broken?

PostMon Sep 03, 2018 8:27 am

I recommend keeping the shipping docs, invoice etc in rare case you have a dongle that fails to prove your purchase date and which reseller it came from.
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waltervolpatto

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Re: Any recovery measures if dongle broken?

PostMon Sep 03, 2018 2:52 pm

300$, just buy a fusion license, you will have another resolve for free
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