DR 15 - mini panel goes to sleep and doesn't wake up

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andi winter

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DR 15 - mini panel goes to sleep and doesn't wake up

PostMon Sep 10, 2018 11:12 am

dear bm!

once my mini-panel does go to sleep i have to exit DR and reopen it to use it again.
i updated with the latest beta the bm-mini-firmware, and then this problem disappeared.
now in 15.0 it is here again and i don't see any firmware update.

is this a known problem?

DR15 centos studio
supermicro

regards
andi winter
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Dwaine Maggart

Blackmagic Design

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Re: DR 15 - mini panel goes to sleep and doesn't wake up

PostTue Sep 11, 2018 3:52 am

No, it's not a known issue.

What version of CentOS are you using? What panel software version is installed? What Resolve version?

You are sure that pushing buttons on the panel (like the transport keys) don't wake the panel up?
Dwaine Maggart
Blackmagic Design DaVinci Support
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andi winter

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Re: DR 15 - mini panel goes to sleep and doesn't wake up

PostTue Sep 11, 2018 9:01 am

resolve 15.0.0B.081
mini panel version 1.2

CentOS Linux release 7.4.1708

i just tried it right now: if i hit the transport controls, it does awake.
if i hit eg the "prev node" button, it awakes but displays "No Connection to DaVinci Resolve".

thanks for looking into this

regards
andi winter
ps: i just had the case that altough pushing the transport controls it would not awake...
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Dwaine Maggart

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Re: DR 15 - mini panel goes to sleep and doesn't wake up

PostTue Sep 11, 2018 2:57 pm

Is there some reason you are still using Resolve 15 beta code?

It would be worth trying the current 15.0.1 release version to see if that has any effect on the issue.
Dwaine Maggart
Blackmagic Design DaVinci Support
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andi winter

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Re: DR 15 - mini panel goes to sleep and doesn't wake up

PostWed Sep 12, 2018 12:16 pm

there was no special reason, therefore i updated to 15.0.1.003

the effect is the same. most of the time the panel doesn't wake up :(.

whether it works or not, an option to turn this "feature" on and off via user preferences would be nice.

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