
Hello,
I recently upgraded to 15. I am a couple days into some syncing, logging and preliminary editing and experienced a crash while editing. Live save was enabled. When I went to reopen the project it crashes Resolve. I did not setup auto backup in 15 and had not created any .drp backups so I have no backup (i know, i know - it is my own fault) I have tried the following with the same crash result:
- exporting a .drp frokm the database window and reimporting
- archiving from the database window and recalling (with and without media)
- changing the name of the media folder (in case it was a corrupt media file)
- reinstalling latest version of resolve
- opening on another system without the media
I did pull the logs, the .drp, and a zip of the project folder from the disk database and sent them along to support. I thought to ask the question here to see if anyone might have a quick thing or two i could try.
Any assistance would be appreciated.
Best,
- J
I recently upgraded to 15. I am a couple days into some syncing, logging and preliminary editing and experienced a crash while editing. Live save was enabled. When I went to reopen the project it crashes Resolve. I did not setup auto backup in 15 and had not created any .drp backups so I have no backup (i know, i know - it is my own fault) I have tried the following with the same crash result:
- exporting a .drp frokm the database window and reimporting
- archiving from the database window and recalling (with and without media)
- changing the name of the media folder (in case it was a corrupt media file)
- reinstalling latest version of resolve
- opening on another system without the media
I did pull the logs, the .drp, and a zip of the project folder from the disk database and sent them along to support. I thought to ask the question here to see if anyone might have a quick thing or two i could try.
Any assistance would be appreciated.
Best,
- J
Justin Stephenson
Moving Image Designer
http://justinstephenson.com
---------
19 Studio, W11 Pro, 13700K, RTX4090, 4tb M.2, 10Gbe mass storage, 128GB RAM, RTX4090, Decklink Mini Monitor 4K -> HDMI -> Eizo CG2700 and LG C3, Micro Panel, Speed Editor.
Moving Image Designer
http://justinstephenson.com
---------
19 Studio, W11 Pro, 13700K, RTX4090, 4tb M.2, 10Gbe mass storage, 128GB RAM, RTX4090, Decklink Mini Monitor 4K -> HDMI -> Eizo CG2700 and LG C3, Micro Panel, Speed Editor.