Resolve 15 Crashing with RAW Files

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James McDonagh

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Resolve 15 Crashing with RAW Files

PostMon Sep 24, 2018 10:53 pm

Hello,

Whenever I try and use a CinemaDNG file DV15 crashes. It does not crash with other video formats. But even when I try and scroll my cursor over these files for a preview the system crashes reliably every time. Can someone help me?
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James McDonagh

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Re: Resolve 15 Crashing with RAW Files

PostMon Sep 24, 2018 11:31 pm

EDIT:

It appears that this is entirely related to DV15 processing my RAW files. I cannot access regular files on my SSD which contains RAW files, but I can access regular files on the SSD which does not have any RAW files. These RAW files worked perfectly on DV14. The RAW files do not work on my external SSD or internal HDD.
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Peter Chamberlain

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Re: Resolve 15 Crashing with RAW Files

PostTue Sep 25, 2018 1:45 am

Any diagnostic logs?
System and OS details?
DaVinci Resolve Product Manager
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James McDonagh

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Re: Resolve 15 Crashing with RAW Files

PostTue Sep 25, 2018 11:50 am

Peter Chamberlain wrote:Any diagnostic logs?
System and OS details?


How do I get diagnostic logs?
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Uli Plank

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Re: Resolve 15 Crashing with RAW Files

PostTue Sep 25, 2018 2:02 pm

Try some reading: viewtopic.php?f=21&t=71894
My disaster protection: export a .drp file to a physically separated storage regularly.
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